Eclipse Dental Care

Care and attention

After my appt at Eclipse with Jarri, I would like to say that, as always the care and attention I received is first class, Jarri is very thorough and gives you confidence and as always time to discuss your treatment. My son also went the same week and took his two children and he is always impressed that Jarri takes time to talk to the children and makes their experience a happy one. The whole team make you feel very safe with regards to the covid virus.

— Elaine E

Verified review (1545692) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Polite, friendly and patient

Very professional service - Matthew Collins is always polite, friendly and patient and explains everything to you which is very helpful and reassuring if you are a bit nervous.

— Anonymous

Verified review (1545647) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Treated with respect

Quick. safe, consulted regarding further treatment. Treated with respect.

— Anonymous

Verified review (1545639) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other

Was this treatment paid for privately? yes

Excellent

Excellent. Friendly, professional staff.

— Nicholas L

Verified review (1545618) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

I feel well cared for

The professional service from Eclipse Dental Care is very much appreciated. I feel well cared for.

— Anonymous

Verified review (1545466) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Brilliant and reassuring treatment

I received the brilliant and reassuring treatment catering for my current medical conditions and would like to say a very big thank you for all the kindness and reassurance given by everyone during these difficult times including all the support staff.

— Yvonne R

Verified review (1545461) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Excellent service

Excellent service, fitted me in the day I rang for refitting my crown which had come out she was really nice to see.

— Valerie W

Verified review (1545460) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Brilliant professional service

Brilliant professional service by all staff at this dental surgery.

— Anonymous

Verified review (1545458) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Excellent

In all respects excellent.

— Janet V

Verified review (1545445) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Polite and welcoming

I went for my usual dental check-up with Jarry, always polite and welcoming, Jarry said I needed a filling removing, which he did there and then, never felt a thing, cannot thank him enough. Glad I am in Denplan.

— Judith I

Verified review (1545428) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

Great service.

— Mohammed Z

Verified review (1545425) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Dental care is spot on

I've been a patient for about 10 years now. The dental care is spot on, and the staff are always friendly and professional.

— Anonymous

Verified review (1545402) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

A very good service

A very good service, every member of staff was very nice and helpful.

— Jack M

Verified review (1545374) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Inspection

A very pleasant experience as always.

— Anonymous

Verified review (1545099) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

Very pleased with the treatment.

— Veronica E

Verified review (1545002) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Terrified but no need

Put me at ease, explained everything, took time with me, so grateful.

— Anonymous

Verified review (1544989) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Staff and surgeons are first class

I just went for a 6 monthly check up today and everything went smoothly the staff and surgeons are first class, keep up the good work.

— Anonymous

Verified review (1544987) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Review from Google

This person left a star rating but no comment.

— Daz Kellett

T81203 Review left 5 years ago
This review complies with Google's policies.

Periodontal Therapy

It was quite a quick appointment not as I expected. I was informed on the day that they can’t use water and all the cleaning was done with scraper.
I have been asked to book another longer appointment where they will clean the stains thoroughly as well as with water.
Appointment communication wasn’t great either.
Being with the surgery for over two years but still trying to understand their ways of working.

— Ahmed B

Verified review (1544945) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review our practice. All comments are appreciated and feedback is passed on to the team. Hopefully the discussion you had with our Head Receptionist when she spoke to you yesterday helped to explain the position we find ourselves in due to Covid19 restrictions. She was delighted to hear that you are very happy with all other aspects of our service and that they meet with your expectations.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

An excellent dentist

I never have any problems whilst visiting Eclipse. All the staff are very kind and Matthew is an excellent dentist.

— Judith H

Verified review (1544827) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes