Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

Eclipse Dental Care

5 out of 5 stars
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Excellent as usual.

— Philip A

Verified review (1542939) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

All covid safeguards followed

5 out of 5 stars
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All covid safeguards followed in efficient and friendly manner. The waiting room spaced well but still felt welcomed by member of staff.

— Anonymous

Verified review (1542921) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Aisha Daji

T81208 Review left 5 years ago
This review complies with Google's policies.

Very well organised

5 out of 5 stars
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Very well organised and very friendly staff.

— Anonymous

Verified review (1542833) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

I felt listened to and valued

5 out of 5 stars
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Friendly staff, I felt listened to and valued by everyone, receptionist, dental nurse and dentist.

— Anonymous

Verified review (1542753) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great with the kids

5 out of 5 stars
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Always 5* here, everyone is so kind and friendly. Great with the kids, one is 4 and one is 13, 4 year old is always a little nervous however he is soon put at ease by Furgus and his assistant, stickers help. Clean and COVID-19 safe, temp and sanitation on arrival. All my family now attend the surgery because of my feedback about how friendly and approachable everyone is here.

— Emma W

Verified review (1542745) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback. I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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I have just returned from a check up at Eclipse. I was greeted at the door, given hand sanitizer and a temperature check, then I told reception I had arrived. It felt very safe and secure, as far as Covid restrictions are concerned. All staff I met were very friendly and put me at my ease

— Janis King

T81209 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Izeta Becirevic

T81210 Review left 5 years ago
This review complies with Google's policies.

Very satisfied

5 out of 5 stars
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Very satisfied with all aspects of my visit to the dentist.

— Anonymous

Verified review (1542522) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Covid safe

5 out of 5 stars
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Very efficient and friendly and Covid safe.

— Patricia G

Verified review (1542466) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent dental appointment

5 out of 5 stars
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Staff were pleasant and dentist was very good.

— Anonymous

Verified review (1542444) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Pleasant and helpful

5 out of 5 stars
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Check up and small filling. Dealt with quickly and efficiently. No pain or discomfort. All staff pleasant and helpful.

— Michael W

Verified review (1542333) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Gillian Wilby

T81211 Review left 5 years ago
This review complies with Google's policies.

Root Canal treatment

5 out of 5 stars
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My treatment was carried out my Mark Mckenzie. He spent a lot of time and care to complete my root canal treatment in one sitting. I was able to smile and eat after 3 hours. Considering I’m known for my very low pain threshold, he managed my pain. He was very professional. I would recommend him to everybody who needs a good dental job doing. Thanks very much

— Regina A

Verified review (1542191) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback, I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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Friendly staff.

— Anonymous

Verified review (1542123) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Made to feel welcome and safe

5 out of 5 stars
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Staff were all really nice. Made to feel welcome and safe.

— Anonymous

Verified review (1542044) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Very Satisfied

5 out of 5 stars
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Followed e mail instructions when arriving at surgery and it was very well organised. I didn't have to wait long for my appointment and when inside the surgery was treated with care. And Covid Rules were applied throughout the visit. It felt very safe in these difficult times.
During my visits over the years, all the staff have been very pleasant and helpful.

— Ann M

Verified review (1541940) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback, I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Safe and efficient

5 out of 5 stars
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Safe and efficient staff on the door, reception and in the surgery.

— Janet B

Verified review (1541836) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very pleased thorough examination

5 out of 5 stars
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Me and my daughter both had an appointment. I was very pleased with the dentist and would love to see her again. She took the time to give us both a thorough examination and a clean up.

— Anonymous

Verified review (1541832) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very happy with the result

5 out of 5 stars
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Excellent service as usual. I needed a repair to some work from about 6 years ago. Sorted really quickly - very happy with the result. Thank you!

— Anonymous

Verified review (1541811) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes