Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

Friendly and accommodating

5 out of 5 stars
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The procedure was explained in detail, executed with care and met all my expectations.
Staff were friendly and accommodating.

— Ann C

Verified review (1541798) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Hxsnain

T81212 Review left 5 years ago
This review complies with Google's policies.

Perfect!

5 out of 5 stars
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Met at the door to be welcomed, offered sanitiser and for a temp check. Went straight through to my appt - including check-up, xrays and a quick polish was out in less than 15 mins. Perfect!

— Anonymous

Verified review (1541746) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Lovely friendly staff

5 out of 5 stars
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Excellent service, lovely friendly staff.

— Kevin C

Verified review (1541708) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Appointment covered at short notice

5 out of 5 stars
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When I needed an urgent appointment to repair a tooth they were really helpful and fixed up a next day appointment and the work was carried out quickly and professionally

— Anthony S

Verified review (1541677) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service

5 out of 5 stars
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Excellent service, friendly staff, what more can you ask.

— Margaret A

Verified review (1541626) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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From the moment we arrived the staff were soo polite & helpful to our needs & the dentist explained everything in detail of our treatment & how long it may take .so yes we're happy with their service. Thank you eclipse dental care

— Salima Hussain

T81213 Review left 5 years ago
This review complies with Google's policies.

Very friendly and professional

5 out of 5 stars
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I am always made to feel relaxed - every member of staff is very friendly and professional.

— Anonymous

Verified review (1541559) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Excellent as always. Lovely friendly and efficient staff. Thank you

— Carol Coulborn

T81214 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fantastic and professional, would recommend to anyone

— Alex Sweet

T81215 Review left 5 years ago
This review complies with Google's policies.

Excellent service provided

5 out of 5 stars
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Excellent service provided, in a safe environment. Friendly staff who ensure patients comply with COVID protocols.

— Anonymous

Verified review (1541458) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

April 26th

4 out of 5 stars
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Thought you were going for crown fitting after an emergency appointment but only had an inspection

— Martyn K

Verified review (1541360) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Welcoming, felt comfortable

5 out of 5 stars
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Welcoming, felt comfortable, all Covid restrictions in place and adhered to by all.
Dentist put you at ease procedure completed following struck rules no concerns well done all staff.

— David S

Verified review (1541270) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback . I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Very good advice

5 out of 5 stars
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Very good advice and treatment from Mark.

— Anonymous

Verified review (1541172) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent experience

5 out of 5 stars
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Lovely polite staff.

— Myla B

Verified review (1541131) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback . I will pass it on to the team .
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Louise Butterell

T81217 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very friendly staff. Doing as much as they can to keep us safe from Covid.
Mark is brilliant with John who has dementia.
Thank you so much for your care, understanding and safety.

01.08.2024
My own personal visit to a dentist in over 10+ years. I am scared of them.
This was a full mouth examination plus essays. Niall was very understanding so I have booked for treatment,aghhhh! lol

— Lesley Chillery

T81218 Review left 5 years ago
This review complies with Google's policies.

Great dentist

5 out of 5 stars
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Really good dentist, explains what’s happening and puts me at ease when I’m in the chair. I moved out of the area a few years ago though have no intention of changing dentist!

— Rebecca M

Verified review (1540960) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback . I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service, lovely staff

5 out of 5 stars
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Excellent service, lovely staff, very professional and excellent emphasis on covid precautions

— Anonymous

Verified review (1540949) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

After an inspection Jarri did a small filling on a back tooth.

5 out of 5 stars
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Reception was excellent and everything possible had been done to ensure we were and felt covid-secure.
Jarri was excellent, as always. The filling was done much more simply but I always felt at ease. He assured me that if I felt a problem in the next few weeks not hesitate to come back.

— Raymond C

Verified review (1540947) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback . I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes