Verified review (1533150)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Great covid compliance
Love this practice, been coming for years. The reception team are warm, welcoming and efficient. Marc is a great dentist who I trust with my whole family. Great covid compliance as well.
— Kerry R
Verified review (1533120)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you so much for taking the time to leave us such a kind review. We are delighted that you are happy with our service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Was this treatment paid for privately?
yes
Excellent as usual
Excellent as usual from Jarri and all the staff who are professional and welcoming. It's a pleasure going to the dentist!
— Geoffrey A
Verified review (1533111)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Recent appointment
Surprisingly easy. Turned up early, asked to take a seat after registration. Prior to this I had sanitised hands and had temperature taken. Mask put on before entry. All staff had PPE which was very comforting. Treatment was discussed in a professional manner. Nearest thing to problem was paying- with us both wearing masks and a screen between us it was a little difficult to hear what was being said re next appointment. Text confirmation came through shortly after (good system) so no real problem.
— Roy A
Verified review (1533105)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
no
Excellent
Friendly, courteous and professional service. Excellent.
— David H
Verified review (1533089)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
no
Review from Google
This person left a star rating but no comment.
— Elizabeth Longhorn
T81254
Review left 5 years ago
This review complies with Google's policies.
Extremely impressed
Covid restrictions in place and felt very safe. Extremely impressed with the in an out appointment system. Thank you Fergus for repairing my tooth.
— Lisa W
Verified review (1532817)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
Private
Absolutely first class
I can not explain how happy I am with the treatment and how professional my dentist is (Ferris).
He has managed to see me on two occasions at very short notice and sorted my teeth on both occasions, I cannot thank him enough. Absolutely first class.
— Paul T
Verified review (1532801)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Review from Google
This person left a star rating but no comment.
— Charlotte Harker
T81255
Review left 5 years ago
This review complies with Google's policies.
Exceeded Care
Despite COVID-19 I’ve received excellent care, communication on all levels has been great.
— Anonymous
Verified review (1532702)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Attentive and highly professional
I arrived at Eclipse Dental Care on a dark gloomy morning and as soon as I entered the surgery I was met with a cheerful nurse who took my temperature and hand sanitizer. My dental appointment went smoothly and my dentist and the nurse were attentive and highly professional.
— Anonymous
Verified review (1532683)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Review from Google
Fantastic experience as always, I see Jari and he always explains things in a manner I understand which helps me to keep calm as I get a bit anxious when having dental, he is a great dentist.
— Jo Brummitt
T81256
Review left 5 years ago
This review complies with Google's policies.
Review from Google
Efficient and friendly and seems to be the same staff every time i go
even to the extent of being on first name terms which inspires confidence and makes for a relaxed atmosphere.
— Barry Lee
T81049
Review left 5 years ago
This review complies with Google's policies.
Eclipse Dental Care
Very helpful and explained about braces really well. Answered all our questions. The staff are very friendly.
— Francesca W
Verified review (1532517)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Your recent appointment
Recently had a routine check up with Sadia. Very pleased with every aspect of the appointment. Sadia is a lovely dentist who came across as professional and friendly.
— Tracy W
Verified review (1532513)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
no
First class service
First class service, thank you.
— Jacqueline H
Verified review (1532500)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
no
Review from Google
1st class service throughout
— Jeffrey Lee
T81257
Review left 5 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Maria
T81258
Review left 5 years ago
This review complies with Google's policies.
Eclipse Dental Care
Slick
— Trevor A
Verified review (1532434)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS
Making children feel at ease
All staff are always extremely pofesssional. Their approach to making children feel at ease is superb! Thank you
— Anonymous
Verified review (1532430)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS