Eclipse Dental Care

Happy with the service

Happy with the service especially with the cleanliness and hygiene procedures. Staff are friendly and efficient

— Anonymous

Verified review (1531569) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review our practice. We are delighted that you are happy with our service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Treated with kindness

My mother who is suffering with Dementia was treated with kindness and consideration during her recent appointment.

— Anonymous

Verified review (1531568) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Very helpful and friendly consultation

It was a very helpful and friendly consultation where all my needs were met.
The appointment was timely and all my expectations regarding Covid protection were met.

— Anonymous

Verified review (1531561) Review left 5 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Eclipse Dental Care? (tap on a rating)

Was this treatment paid for privately, or on the NHS? Private

Recent appointment

Very happy with recent appointment, dental practice staff friendly and helpful as always. Thank you.

— Anonymous

Verified review (1531559) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Very happy

I found the appointment was carried out in a very professional manner.
The lady at the door was kind and friendly as she gave sanitiser and took my temperature and Javid was very professional in his work in these trying times. Very happy.

— John B

Verified review (1531515) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review our practice. We are delighted to receive such positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Keeping the staff and the patients safe

A very well organised system, keeping the staff and the patients safe in this very trying time.

— Anonymous

Verified review (1531472) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Review from Google

Brilliant service from start to finish every time I've visited. All the staff are super friendly and welcoming which is so reassuring. A really great team 😊

— Natasha A

T81265 Review left 5 years ago
This review complies with Google's policies.

Excellent experience

I always I have an excellent experience at Eclipse.

— Janet F

Verified review (1531448) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Anonymous

Verified review (1531442) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Brace fitting

My 13 year old son had braces fitted by Jill. He was quite nervous but Jill and her assistant were great. Everything was explained, again, to both of us before they started and once under way they worked swiftly and professionally. Once the braces were fitted Jill thoroughly explained the cleaning regime need and reiterated that if we had any issues or questions we could call the surgery at any time.

— Anonymous

Verified review (1531349) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Really friendly and helpful staff

Really friendly and helpful staff, everything was explained really well. Easy to book in and I didnt have to wait around for long before my appontment

— Daniel S

Verified review (1531339) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Would give my new dentist top marks

Almost painless dentistry. Wasn’t looking forward to this extraction. But this was so much better than I expected . Would give my new dentist top marks today.

— Peter W

Verified review (1531323) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Felt very safe

Excellent, as always. Felt very safe.

— Kacey H

Verified review (1531304) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? no

Excellent Service

Excellent service and covid protection.

— Linda T

Verified review (1531301) Review left 5 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Eclipse Dental Care? (tap on a rating)

Was this treatment paid for privately, or on the NHS? NHS

Eclipse Dental Care

This person left a star rating but no comment.

— Anonymous

Verified review (1531275) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Routine check up during COVID restrictions

Happy to attend Eclipse Dental Care .... from the friendly but efficient meet and greet at the door, to Sharon on reception using my name to ask how I am, to Jarri being his usual professional self, singing along to his tunes... altogether a pleasant trip out.

— Anonymous

Verified review (1531249) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse staff are very helpful

Eclipse staff are very helpful and aware of keeping us safe with the situation we find ourselves in with COVID.

— Anonymous

Verified review (1531166) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Treatment

Excellent service helpful and friendly staff; dentist Jarri was very reassuring and caring.

Thank you all.

— L W

Verified review (1531158) Review left 5 years ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Gregory W

Verified review (1531151) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Dental appointment

This person left a star rating but no comment.

— Anonymous

Verified review (1531071) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes