Eclipse Dental Care

Efficient, prompt, courteous

Eclipse is an efficient, prompt, courteous and friendly practice to visit.

— Jane S

Verified review (1526480) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Clark B

Verified review (1526451) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— John S

Verified review (1526414) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Top notch treatment

Top notch treatment. A big thank you.

— Marilynn B

Verified review (1526388) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Eclipse Dental Care

This person left a star rating but no comment.

— Daniel M

Verified review (1526332) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Adele P

Verified review (1526321) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Shirley B

Verified review (1526299) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Appointment

We found now that the service is not has good as it used to be .with no communication regarding messages about services during this pandemic, the appointment was a waste of time.

— Terence W

Verified review (1526196) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to leave us a review. We appreciate your time in leaving feedback which is always very valuable to us. I hope the follow-up call from us today was useful in explaining in greater detail, the Covid19 safety procedures we adhere to, to help keep our patients and staff safe and why some patients may, on occasions, be asked to return for a further visit. The safety of all patients and staff at the practice is of paramount importance to us and we take every precaution to operate in a safe manner.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Eclipse Dental Care

This person left a star rating but no comment.

— Thomas T

Verified review (1526191) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Excellent treatment

Everything was well organized and the treatment was excellent.

— Anonymous

Verified review (1526184) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Emergency appointment

I needed an appointment quickly due to breaking a tooth, Gerry on reception went above and beyond to offer advice and give her knowledge and fitted me in the following day, Mark was very reassuring and dealt with my problem quickly and efficiently and I am relieved I can now enjoy Christmas. Thank you to all the staff who are always helpful.

— Jeanette S

Verified review (1526113) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Excellent treatment and care

Excellent treatment and care from Adel as usual.

— Stephen S

Verified review (1526076) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback ,I will pass it on .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Very impressed, I felt safe

Very impressed, I felt safe with all the procedures.

— Michael C

Verified review (1526046) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Extraction

Had a tooth extracted. It went well. Advice for after care was thorough.

— Pamela C

Verified review (1525997) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Excellent service as ever

Excellent service as ever! Managed to get a cancellation which was really appreciated. All staff fantastic, Jill is brilliant!

— Kirstin M

Verified review (1525976) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review ,I will pass it on to the team .

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

A fantastic group of people

Very good service did just what I wanted. Can only say a fantastic group of people.

— Anonymous

Verified review (1525929) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review ,I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Organised, efficient

Well organised and very efficient.

— Anonymous

Verified review (1525877) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Good, very professional treatment

Good, very professional treatment. Very thorough. Clinically very clean and safe environment. All staff very pleasant and helpful.

— Denis K

Verified review (1525806) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Pleasant and eager to help

All the staff are pleasant and eager to help. The measures they have in place for the current pandemic are well organised. Sadia is a great support and is keen to ensure that I receive the best outcome That's fine

— Elaine S

Verified review (1525770) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review I will pass it on to the team.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Eclipse Dental Care

This person left a star rating but no comment.

— Anonymous

Verified review (1525762) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes