Eclipse Dental Care

Excellent service and staff

Excellent service and staff, very friendly and efficient.

— Anonymous

Verified review (1525736) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Seen within 24 hours

Seen within 24 hours of the problem starting. Backup assured should I have any problems over the Christmas period.

— Philip T

Verified review (1525718) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Excellent

Got appointment very quickly, the reception staff was always friendly and tried to help to sort problem out, the clinical staff gave best treatment and follow up, overall excellent.

— Mariam M

Verified review (1525519) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Relaxed and comfortable

I feel relaxed and comfortable going to Mark and his assistant, they speak directly to you always is a calm voice and good eye contact.

— Stella W

Verified review (1525452) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Damien P

Verified review (1525247) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Extraction

Matthew made sure I was relaxed throughout the procedure having explored every option to avoid the extraction in the first place. He reassured me as the process was slightly more complicated than anticipated. All staff at the practice are friendly and courteous.

— Anonymous

Verified review (1525151) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Excellent

Excellent, caring and efficient as always.

— Derek S

Verified review (1525137) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

All covid safety observed

All covid safety observed. Staff helpful and reassuring.

— Anonymous

Verified review (1525104) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Dental appointment

This person left a star rating but no comment.

— Sally O

Verified review (1525098) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

I always feel at ease

I always find the service excellent. Everyone is very polite. I always feel at ease. Many thanks.

— William F

Verified review (1525050) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review. I will pass it on to the team.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Paul G

Verified review (1525007) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Great experience

Very efficient and good routines in entry and exit and service and experience by all the staff is great.

— Mark N

Verified review (1525000) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Was this treatment paid for privately? yes

Eclipse Dental Care

All members of staff that I had dealings with were all professional, polite and ever so helpful..

— Robert E

Verified review (1524938) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Honest, professional

I was made to feel welcome and put at ease, as ever. This time with added safety. ..
Overall - very honest and very professional.

— Gary R

Verified review (1524858) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely feedback , I have passed it on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

This person left a star rating but no comment.

— Janice P

Verified review (1524847) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Excellent Service

Excellent service as always with friendly professional staff. First class quick treatment fully explained to me and my options discussed. The problem with my teeth sorted quickly no problem.

— Ian G

Verified review (1524841) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Wonderful staff

Wonderful staff, top dentist.

— David T

Verified review (1524760) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?

Fergus top notch again during difficult times

Although Covid 19 has affected everybody the Staff at Eclipse have achieved something that is very difficult implementing systems that make you feel safe while being welcoming. Well done and thank you.

— Philip R

Verified review (1524685) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Covid secure

Covid secure protocols observed providing an environment where I felt safe.
As a nervous visitor to the dentist even in normal times I found the measures taken to provide a covid safe environment were managed by the staff so that my levels of nervousness wasnt increased.
As usual the staff where professional and friendly which provided me with reassurance.

— David W

Verified review (1524671) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review. I will pass it on to team.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Recent appointment

This person left a star rating but no comment.

— Kayson S

Verified review (1524658) Review left 5 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes