Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1048 reviews from Google 5962 total reviews

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Latest Reviews by Working Feedback

Excellent service and staff

5 out of 5 stars
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Excellent service and staff, very friendly and efficient.

— Anonymous

Verified review (1525736) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Seen within 24 hours

5 out of 5 stars
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Seen within 24 hours of the problem starting. Backup assured should I have any problems over the Christmas period.

— Philip T

Verified review (1525718) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars
Was this treatment paid for privately? yes

Excellent

5 out of 5 stars
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Got appointment very quickly, the reception staff was always friendly and tried to help to sort problem out, the clinical staff gave best treatment and follow up, overall excellent.

— Mariam M

Verified review (1525519) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Relaxed and comfortable

5 out of 5 stars
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I feel relaxed and comfortable going to Mark and his assistant, they speak directly to you always is a calm voice and good eye contact.

— Stella W

Verified review (1525452) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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This person left a star rating but no comment.

— Damien P

Verified review (1525247) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Extraction

5 out of 5 stars
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Matthew made sure I was relaxed throughout the procedure having explored every option to avoid the extraction in the first place. He reassured me as the process was slightly more complicated than anticipated. All staff at the practice are friendly and courteous.

— Anonymous

Verified review (1525151) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent

5 out of 5 stars
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Excellent, caring and efficient as always.

— Derek S

Verified review (1525137) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars
Was this treatment paid for privately? yes

All covid safety observed

5 out of 5 stars
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All covid safety observed. Staff helpful and reassuring.

— Anonymous

Verified review (1525104) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

5 out of 5 stars
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This person left a star rating but no comment.

— Sally O

Verified review (1525098) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I always feel at ease

5 out of 5 stars
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I always find the service excellent. Everyone is very polite. I always feel at ease. Many thanks.

— William F

Verified review (1525050) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review. I will pass it on to the team.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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This person left a star rating but no comment.

— Paul G

Verified review (1525007) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great experience

5 out of 5 stars
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Very efficient and good routines in entry and exit and service and experience by all the staff is great.

— Mark N

Verified review (1525000) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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All members of staff that I had dealings with were all professional, polite and ever so helpful..

— Robert E

Verified review (1524938) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Honest, professional

5 out of 5 stars
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I was made to feel welcome and put at ease, as ever. This time with added safety. ..
Overall - very honest and very professional.

— Gary R

Verified review (1524858) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely feedback , I have passed it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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This person left a star rating but no comment.

— Janice P

Verified review (1524847) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Excellent Service

5 out of 5 stars
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Excellent service as always with friendly professional staff. First class quick treatment fully explained to me and my options discussed. The problem with my teeth sorted quickly no problem.

— Ian G

Verified review (1524841) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Wonderful staff

5 out of 5 stars
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Wonderful staff, top dentist.

— David T

Verified review (1524760) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Fergus top notch again during difficult times

5 out of 5 stars
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Although Covid 19 has affected everybody the Staff at Eclipse have achieved something that is very difficult implementing systems that make you feel safe while being welcoming. Well done and thank you.

— Philip R

Verified review (1524685) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Covid secure

5 out of 5 stars
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Covid secure protocols observed providing an environment where I felt safe.
As a nervous visitor to the dentist even in normal times I found the measures taken to provide a covid safe environment were managed by the staff so that my levels of nervousness wasnt increased.
As usual the staff where professional and friendly which provided me with reassurance.

— David W

Verified review (1524671) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review. I will pass it on to team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent appointment

5 out of 5 stars
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This person left a star rating but no comment.

— Kayson S

Verified review (1524658) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes