Verified review (1522378)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Brilliant Safe experience
Great safety measures were in place, I felt totally safe under these trying times. My Dentist Mark McAlister and his staff are lovely and friendly. He’s a kind professional and wonderful dentist who always makes time to catch up on how I’ve been which helps to put me at ease. It’s nice to have someone you can trust when it comes to dental work.
— Gill C
Verified review (1522293)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely comments , I will pass them on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately?
yes
Very Covid aware
Very Covid aware, following guidelines. Friendly staff making you feel completely at ease.
— Jill K
Verified review (1522275)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Great dentist
Great dentist.
Great staff.
Very satisfied with your service.
— Valerie W
Verified review (1522230)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Knowledgeable, informative
The staff at reception are very helpful, knowledgeable and happy, which puts me at ease straight away, especially Joanne Thronton who helped me with my dental anxiety.
My dental surgeon Mark is always cheerful and talkative putting me at ease and he is very informative so I understand what has gone wrong and what I need to do to help keep my teeth in good shape.
— Richard E
Verified review (1522188)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely review, I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
First appointment
My son had his first appointment tonight and we were put at ease by Jill and she explained his treatment plan to us.
— Jacob H
Verified review (1522178)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Next of kin
Was this treatment paid for privately?
yes
Dental appointment
I’ve had check up today and I’m very happy with my appointment and the Dentist and staff. Thank you to all.
— Janet D
Verified review (1522134)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
no
Excellent treatment
Professional, curtious, excellent treatment.
— Andrew H
Verified review (1522128)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Eclipse Dental Batley
Two large fillings, gum procedure and clean. Very pleased with the care and attention given me. Absolutely painless, no discomfort, all conducted in a friendly, concerned manner. Thank you all so much!
— Michael K
Verified review (1522110)
Review left 5 years ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately?
no
Really positive initial appointment
Really positive initial appointment. A polite welcome, thorough examination and clear strategy to rectify all concerns. Very personable and professional.
— Anonymous
Verified review (1522106)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Always excellent
I needed an urgent appointment and was offered one the same day. As always, the care I was given was excellent. The staff are all very friendly and approachable and I felt very safe with regards to Covid 19 precautions. The service at Eclipse is always excellent.
— Anonymous
Verified review (1522088)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
Private Patient fees are very reasonable compared to other places, staff are welcoming and friendly and happy to answer all questions.
Fergus is a great dentist and takes the time to explain everything to you, very happy with the service and will definitely be staying with this practice.
— David Rushworth
T81273
Review left 5 years ago
This review complies with Google's policies.
I can’t fault the service
I can’t fault the service I received and always have from my dentist. I visited during the lockdown and felt extremely safe with all provisions in place.
— Zoe E
Verified review (1522061)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Fantastic service
Always a fantastic service from everyone at Eclipse.
— Kieron H
Verified review (1522005)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Felt very safe
A check up and scale and polish with Fergus. I feel he is very efficient. I am going to join Denplan as is my husband Alan Gledhill who is due for an appointment on 9th December.
The whole experience from start to finish felt very safe. Thank you.
— Jean G
Verified review (1522004)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Brace appointment
Excellent service
— Anonymous
Verified review (1521839)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dental appointment
Had a broken tooth throughout lockdown. More has broken today and it is painful/can't eat. Can't get an appointment for 5days and the one I have made isonly for an assessment only.
— Amy B
Verified review (1521821)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Eclipse Dental Care
Thank you for you recent review .Your time and feedback is much appreciated. Hopefully after we spoke today your concerns have been alleviated and I was able to give you more information on how we are having to work at the moment during the pandemic. Our intention is to follow these measures to keep all our staff and patients safe whilst continuing to provide a service to our valued patients.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Quick and efficient
Quick and efficient. In and out in no time for my checkup.
— Alexander K
Verified review (1521732)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Highly recommend
I would highly recommend Eclipse Dental Care. I feel totally confident in Jarry and his dental nurse assistant. They are scrupulous regarding cleanliness and provide an excellent service. The reception staff are so helpful and polite too.
— Kim W
Verified review (1521730)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely review, I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dental appointment
So far I have had a great time, good job, and very polite.
— Albana G
Verified review (1521574)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
