Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4913 reviews

5 out of 5 stars

+ 1048 reviews from Google 5961 total reviews

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Latest Reviews by Working Feedback

Polite, friendly and efficient

5 out of 5 stars
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All staff were polite, friendly and efficient in everything they did and made me and my daughter feel safe during these uncertain times.

— Helen F

Verified review (1518207) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review .
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Made me feel very relaxed

5 out of 5 stars
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Made me feel very relaxed. Very happy about the treatment I received. Definitely coming back for more. Thank you.

— Mohammed A

Verified review (1518198) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to do your lovely review .
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Friendly receptionists

5 out of 5 stars
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Always friendly receptionists and Mark is great.

— Beverley S

Verified review (1518184) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars
Was this treatment paid for privately? yes

Lovely staff, friendly

5 out of 5 stars
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Lovely staff, friendly, made us feel safe, plenty of hand sanitising spraying chair between us, brilliant.

— Anonymous

Verified review (1518167) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Helpful and smiling as always

5 out of 5 stars
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Always good to see Fergus for my children's dental care. Rest of the support team helpful and smiling as always. Thanks

— Safiyah R

Verified review (1518134) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to do your lovely review , I will pass your comments on to the team.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Root canal and crown fitted

5 out of 5 stars
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Excellent as always.

— Anonymous

Verified review (1518101) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A swift and professional service

5 out of 5 stars
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A swift and professional service from Ambika and her assistant.
Thoroughly inspected and informed me of the issues.
Thank you.

— Akeel A

Verified review (1518022) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Good service as usual

5 out of 5 stars
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Good service as usual - friendly dentist, prompt checkup, advice provided on how to avoid issues in future. Practice was well set up for social-distancing.

— Anonymous

Verified review (1517874) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist appointment

5 out of 5 stars
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Happy with service at Eclipse Dental Care, sorted me next appointment for next week very happy with it.

— Anonymous

Verified review (1517873) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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Very happy with treatment and visit.

— Anonymous

Verified review (1517787) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

A covid safe environment

5 out of 5 stars
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Great friendly staff with a covid safe environment.

— Michelle B

Verified review (1517775) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thanks for your lovely review.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars

Great Covid protection

5 out of 5 stars
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Firstly, what great Covid protection from everyone at the practice and felt safe throughout.
My first time with Fergus who is a great dentist With fantastic manner.
First class treatment.

— Andrew B

Verified review (1517773) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely comments ,I will pass them on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Care was excellent

5 out of 5 stars
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Care was excellent by Reception staff and Dental staff.

— Anonymous

Verified review (1517766) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 5 out of 5 stars
Was this treatment paid for privately? yes

First meeting

5 out of 5 stars
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Great first meet up, including lots of information I'd never had before, advice that wasn't an invitation to spend money.

— Simon H

Verified review (1517706) Review left 5 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely review. I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Going to the dentist can be for alot of us a very stressful experience, that includes me. Since becoming a patient at Eclipse Dental I can say my anxiety levels have decreased. From walking into the practice the reception staff are fantastic, what I find amazing is when I call for an appointment they always remember me, I recently broke my shoulder & they always ask how I am, you don't just feel like another patient, everyone there is just lovely. My dentist is Matt who is always caring & understanding, you do not feel rushed, all this in a calm environment & I always receive the best treatment. I would highly recommend. There's plenty of parking close by too.

— Hadiyah B

T81277 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lynn Charles

T81278 Review left 5 years ago
This review complies with Google's policies.

Ok and pain free.

4 out of 5 stars
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It was ok and pain free. Going to the dentist not my favourite activity.

— Anonymous

Verified review (1517635) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Welcoming, reassuring

5 out of 5 stars
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Courteous and welcoming, reassuring.

— Anonymous

Verified review (1517614) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very well organised

4 out of 5 stars
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Very well organised, felt they were doing everything they could do, to keep us and themselves safe.

— Anonymous

Verified review (1517582) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall? 4 out of 5 stars

Great service

5 out of 5 stars
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Very friendly staff, nice environment and a great service.

— Muhammadrafi R

Verified review (1517580) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes