T81282
Review left 5 years ago
This review complies with Google's policies.
Excellent treatment and advice
The treatment and advice I got today was excellent.
All the staff are very friendly and helpful.
— Anonymous
Verified review (1514803)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
This person left a star rating but no comment.
— Kate Jackson
T81283
Review left 5 years ago
This review complies with Google's policies.
Prompt pleasant service
Prompt pleasant service. Treated my mother who has dementia with respect and dignity.
— Anonymous
Verified review (1514709)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thanks for your lovely review .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other relative or friend
Was this treatment paid for privately?
no
Highly recommend Ecipse Dental Care
Warm and friendly greeting by all staff members, would highly recommend Ecipse Dental Care.
— Wendy G
Verified review (1514701)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Eclipse Dental Care
Adele is both thorough but also careful in her treatment. Excellent skills. Today’s meeting was with her. Mark - whom I did not meet today is also an excellent dentist. Their care is the best I have received at this practice.
— Stephen S
Verified review (1514695)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to review our practice. Your lovely comments have been passed to the team members concerned. We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
As always excellent service by adele and all staff .staff always look amazing and greet you with a smile thankyou so much.
— Paula Parker
T81284
Review left 5 years ago
This review complies with Google's policies.
Eclipse Dental Care
Mark the dentist was very good (as usual!).
— Anonymous
Verified review (1514465)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Was this treatment paid for privately?
yes
Excellent COVID-19 procedures
Very professional service as always. Excellent COVID-19 procedures to ensure everyone’s safety. Staff are very courteous and friendly.
— Anonymous
Verified review (1514460)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Friendly staff, very well organised
Friendly staff, very well organised with regard to health and safety for both patient's and staff due to covid 19. Felt reassured and in a safe environment.
— Stuart W
Verified review (1514458)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Was this treatment paid for privately?
yes
Very well organised
Very well organised in these troubled times and very efficient staff.
— David D
Verified review (1514359)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to review our practice. Your lovely comments have been passed to the team.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Was this treatment paid for privately?
yes
Eclipse Dental Care
Excellent as always.
— Derek S
Verified review (1514349)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Was this treatment paid for privately?
yes
Highly recommend
My appointment today with Mark was excellent. Mark explained the treatment to me and I felt at ease with my treatment. All the staff are professional and friendly. Would highly recommend.
— Mary K
Verified review (1514257)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
New Dentures
Private appointments for new Dentures. Not yet received, but so far very happy with everything.
— Denis K
Verified review (1514199)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Recent appointment
Highly professional, met at the door, given hand sanitiser and temperature checked, directed to (isolated) chair in waiting room, my own dentist, Jarri, called me in, brief chat about check up and x-rays, teeth and gums all ok, non water jet plaque removal and clean/polish, brief chat afterwards, Given a spray of hand sanitiser when leaving.
— Ian T
Verified review (1514197)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to review our practice. We are delighted that you are happy with the service received.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
I felt safe
Due to the present situation, I felt safe and everything was so easy and went like clockwork. Brilliant team work!
— Lynne M
Verified review (1514196)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Was this treatment paid for privately?
yes
Dental appointment
The Dentist put me at ease and made the visit pleasant.
— James F
Verified review (1514190)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Excellent service throughout
Very pleased at all levels from start to finish. I had my temperature taken and hands sanitised. Excellent service throughout. Everyone pleasant and wore their PPE, thank you.
— Denise T
Verified review (1514176)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Very nice dentist
Very nice dentist made my visit to the dentist a pleasure.
— Davina F
Verified review (1514165)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Eclipse Dental Care overall?
Was this treatment paid for privately?
yes
Very good service
Very good service, always friendly and professional.
— Kyran H
Verified review (1514159)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?