Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

Excellent

4 out of 5 stars
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Niall was excellent and very efficient. He explained what he was doing at each stage.

— Anonymous

Verified review (2263072) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Always very professional , and consistent advice . Would highly recommend this dental practice ,

— Marilyn Krauz

T303433 Review left 10 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great dentist they are happy to help even after having treatment abroad.

— Andrew Wood

T303273 Review left 10 months ago
This review complies with Google's policies.

Excellent dentist

5 out of 5 stars
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Annual check up, clean and polish.
New dentist to me, Lewis, was excellent - nice guy- excellent service.

— Anonymous

Verified review (2262247) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very informative, gentle

5 out of 5 stars
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Everything I would expect from a dental practice. Luke is a great asset to the practice, very informative, gentle and long may he be with you.

— Anonymous

Verified review (2262003) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceptional customer service

5 out of 5 stars
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I always have a professional and positive experience during my visits. The entire team is consistently friendly, welcoming, and provides exceptional customer service. I truly appreciate the care and attention to detail that makes every appointment comfortable and efficient.

— Anonymous

Verified review (2261991) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Great practice

5 out of 5 stars
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Myself, my wife and 4 kids are all treat by Lewis. I'm not sure the practice staff or Lewis himself could be any nicer or more welcoming. We've been visiting Eclipse for years now and would never go anywhere else. They make my children feel so comfortable, and they're never anxious or nervous to go, amazing staff. Great practice!

— Thomas F

Verified review (2261817) Review left 10 months ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback , which is really valuable to us , I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and professional

5 out of 5 stars
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Efficient, quick and professional service

— Graham B

Verified review (2261667) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Excellent care

5 out of 5 stars
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Excellent care as always

— Anonymous

Verified review (2261554) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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Excellent

— Anonymous

Verified review (2261326) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Really professional staff but at the same time calming and informative. Many thanks.

— Steve Dobson

T302842 Review left 10 months ago
This review complies with Google's policies.

Efficient hygienist

5 out of 5 stars
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Efficient hygienist skills. Albeit at a quick pace.

— Stephen S

Verified review (2260928) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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The surgery were very friendly and informative, I didn't have to wait for my appt., the dentist was knowledgeable and answered all my questions, putting my mind at ease, he was very gentle cleaning my teeth and gave me an injection to numb my lower jaw, which I was grateful for, afterwards he polished my teeth, and told me when he thought my next appt. should be, all in all I was very pleased with the service.

— joan impey

T302710 Review left 10 months ago
This review complies with Google's policies.

A good experience

5 out of 5 stars
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Always a good experience when visiting Eclipse, from the good vibe the clinic has to the friendly approach of all the staff, from reception staff, dental nurses, dentists

— Perissa N

Verified review (2260286) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The dentist was attentive

5 out of 5 stars
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Brilliant staff including reception, dental nurses and dentist. The dentist was attentive and put me at ease. No issues at all.

— Anonymous

Verified review (2258453) Review left 10 months ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us , I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely good practice

5 out of 5 stars
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The dental practice is extremely good, all staffare very nice and polite

— Anonymous

Verified review (2257971) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I'm relieved, very happy

5 out of 5 stars
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Always cheerful as soon as you walk in, had no problems with the dentistry, I'm relieved, very happy, thank you.

— June C

Verified review (2257605) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

A filling

5 out of 5 stars
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Had a filling, all went to plan

— Christopher G

Verified review (2256485) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
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Good visit today for 3 month check up, even though I got the time wrong and was two hours early! Great reception staff and reassuring treatment from Jarri.

— Judith G

Verified review (2256351) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Made to feel comfortable

5 out of 5 stars
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Very pleasant visit. Made to feel comfortable and listened to. Answered questions and very helpful.

— Anonymous

Verified review (2256345) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private