Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

The dentist is very nice

5 out of 5 stars
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The staff are very welcoming and friendly, the dentist is very nice and explained everything to me.

— Richard D

Verified review (2239517) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely fab! Whenever I need an appointment they always cater to my timing.
The drs are so professional and always make sure I leave content
Been at this dentist for nearly 25 years and never had an issue!

— Arefa Karolia

T291795 Review left 11 months ago
This review complies with Google's policies.

Very happy

5 out of 5 stars
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Very happy with my recent dental appointment

— Diane W

Verified review (2237865) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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My dentist was very quick, gave a brief check of my teeth. Whilst he said they are fine it was a cursory examination.

— Anonymous

Verified review (2237777) Review left 11 months ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to review our practice. We are delighted to see that you gave all aspects 5 stars. We am concerned however to read that you felt your examination was "very quick" and "cursory". We would like to discuss this further with you. However, as your review has been left anonymously we are unable to do so. If you would like to contact the practice at your convenience we will be happy to look into this. Thank you.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and cheerful

5 out of 5 stars
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My treatment was satisfactory and given in a friendly and cheerful manner

— Anonymous

Verified review (2237720) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Dave

T291441 Review left 11 months ago
This review complies with Google's policies.

Friendly and welcoming

5 out of 5 stars
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Always very professional, friendly and welcoming.

— Kathryn C

Verified review (2237536) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Very caring

5 out of 5 stars
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Excellent service, very caring and professional. Thanks.

— Leslie J

Verified review (2237323) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Helpful

5 out of 5 stars
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Very professional & helpful

— Andrew K

Verified review (2237257) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and helpful

5 out of 5 stars
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I was pleased with my visit, it was very friendly and helpful. I felt my treatment couldn't have been better.

— Anonymous

Verified review (2237142) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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A problem tooth which at some point had to come out and after examining it again this morning Jarri recommended that today was the day. Quickly and proficiently done and 20 minutes later I was walking back to the car. Sad to see it go but pleased its gone and won't cause more problems down the line.

— Mark D

Verified review (2237096) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Brilliant

5 out of 5 stars
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Jarri was brilliant as usual. Always helpful, patient and great advice. You couldn’t possibly give him anything other than 5 stars for every aspect of the visit.

— Susan D

Verified review (2237016) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

A good experience

5 out of 5 stars
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Great, friendly care. A really good experience.

— Anonymous

Verified review (2236803) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic service

5 out of 5 stars
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Fantastic and friendly service, everything was clearly explained to me before, during and after appointment.

— Anonymous

Verified review (2236761) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good service.

— Anonymous

Verified review (2236699) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Check up & treatment explained

5 out of 5 stars
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Always a nice friendly atmosphere when you book in. Check up & treatment explained, again very polite & made to feel at ease throughout the appointment

— Anonymous

Verified review (2236547) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

A great experience

5 out of 5 stars
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As always, I had a great experience at Eclipse Dental Care. My appointment was with Jarri, who always makes me feel at ease, with his wonderful, welcoming manner, always outstanding service. I can highly recommend Eclipse Dental Service.

— Janet F

Verified review (2235994) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Thank you to Sharon for getting me an unexpected appointment today having badly chipping my front tooth. Always a pleasure to speak to her so helpful and caring. And shout out to my wonderful dentist jarri Amini for fixing it so amazing and always putting me at ease . Thank you so much from Melanie (a patient for over 40 years)

— Melanie-Jane Ewart

T290300 Review left 11 months ago
This review complies with Google's policies.

Appointment

4 out of 5 stars
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Reception staff very friendly, hello, smile etc.
But no eye contact, no hello or smile from any of the other staff and there were many going in and out of the various surgeries.

— Anonymous

Verified review (2235689) Review left 11 months ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us a review and we are pleased to see you felt the service we provided warranted 4 stars. As your review has been left anonymously, I am unable to contact you to discuss this further to ascertain who your appointment was with. I have included this topic on our agenda for our next team meeting.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Always prompt - always friendly staff - excellent service

— stephen hubbard

T290138 Review left 11 months ago
This review complies with Google's policies.