Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

Very pleased

5 out of 5 stars
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Everything explained really well, took time to talk me through what he was going to do at each step. Very pleased.

— Anonymous

Verified review (2159927) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fast, efficient, friendly

5 out of 5 stars
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Excellent Dental practice, fast, efficient, friendly, a pleasurable experience.

— Anonymous

Verified review (2159487) Review left 1 year ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thankyou for taking the time to leave your feedback , which is really important to us , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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Lewis went above and beyond to check my gums for me and was very professional but friendly

— Patricia M

Verified review (2157909) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Takes time to put me at ease

5 out of 5 stars
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Great service, always explains what he’s doing, what’s going to happen, I am a very nervous patient and Mark always takes time to put me at ease

— Anonymous

Verified review (2157747) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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Very pleasant staff.
Thank you

— Jacqueline B

Verified review (2157105) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Pleasant and friendly

5 out of 5 stars
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Pleasant, friendly supportive staff.

— Jean G

Verified review (2156926) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Caring

5 out of 5 stars
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Always friendly and caring

— Lorraine J

Verified review (2156221) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Talked to through every procedure

5 out of 5 stars
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Very reassuring and gentle, talked to through every procedure. Such welcoming staff.

— Anonymous

Verified review (2156000) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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Fantastic today, in and out in 10 mins, didn’t have anything done, great.

— Linda C

Verified review (2155746) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Seen at short notice

5 out of 5 stars
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Over the weekend I was having a lot of issues with one of my teeth. Sensitive to temperature change, tender to touch and painful to bite. Thankfully I was squeezed in Monday morning for an assessment and given antibiotics to help with the infection which had developed and an appointment was made to carry out some remedial treatment. Very happy to be able to see someone at such short notice and start regaining control!

— Mark D

Verified review (2155664) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very good service

5 out of 5 stars
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Very good service in all aspects

— Anonymous

Verified review (2154895) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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I am so scared when I visit the dentist.
Fergus always is patient and understanding.
When Matthew passed me over to Fergus it wasn't easy for me, I had to build my trust up.
Thank you again to Fergus.

— Anonymous

Verified review (2154587) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back ,which is really important to us , I will pass it onto the team .
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Very good and pleasant dentist, very happy with work carried out.

— Christian W

Verified review (2154267) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Helpful and friendly

5 out of 5 stars
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Extremely helpful and friendly reception ladies. They go out of their way to accommodate and help.
Lewis is also one of the best dentists we have seen since Jane had to retire.

— Tracey D

Verified review (2154170) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Mark thoroughly explained my dental issue and treatment options, giving me all the information I needed to make an informed decision. His friendly and knowledgeable approach put me at ease and reassured me that I was in good hands. The work done was excellent, and Mark advised me to follow up if I experience any future issues. I highly recommend Eclipse Dental.

— Shauna L

Verified review (2153013) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Caring

5 out of 5 stars
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As always very welcoming staff on entry and dentist and dental nurse very caring

— Carol R

Verified review (2152797) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Emergency appointment for a broken tooth

5 out of 5 stars
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The appointment was for the emergency repair of a broken tooth. Friendly relaxed atmosphere and caring treatment.

— Anonymous

Verified review (2152182) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Courteous and helpful as always

5 out of 5 stars
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Courteous and helpful as always, not rushing you out, with care taken for the check up.

— James R

Verified review (2151813) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Very pleasant staff, good chit chat and sense of humour. Looking forward to my next visit.

— Anonymous

Verified review (2151483) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Prompt and friendly

5 out of 5 stars
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Lovely friendly staff and on time with my appointment. The surgery and waiting room were very clean.

— Anonymous

Verified review (2150262) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient