Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4908 reviews

5 out of 5 stars

+ 1048 reviews from Google 5956 total reviews

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Latest Reviews by Working Feedback

Highly recommended

5 out of 5 stars
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Many thanks to Lewis and his dental nurse for making me feel at ease. I was very nervous but Lewis told me what he was going to do at every stage. He told me I could ask him to stop at any time. I highly recommend Lewis

— Jacqueline R

Verified review (2417470) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent customer service

5 out of 5 stars
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Daughter’s appointment
On time, friendly and excellent customer service

— Anonymous

Verified review (2417342) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

I have total trust in my dentist

5 out of 5 stars
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The whole service experience with the folks at Eclipse is outstanding. From booking an appointment to being informed and walked through any procedures necessary, I am fully engaged with, and cared for on both a medical and overalll well being perspective. I have total trust in my dentist (Jarri) and couldn’t be happier!
I am a private patient but really think the cost (I’m on Denplan) is well worth it.

— Anonymous

Verified review (2417261) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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Fixing back the crown and cleaning.

— Kaleem A

Verified review (2416943) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend
Was this treatment paid for privately, or on the NHS? N/A

Brilliant

5 out of 5 stars
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Visited Eclipse Dentist to day for the 1st appointment for my root canal. Mark was brilliant and went through everything I would be having done. Mark was very thorough

— Joanne S

Verified review (2415087) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Helpful and considerate

5 out of 5 stars
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I have always found the staff helpful and considerate.

— Allen B

Verified review (2414862) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great as always

5 out of 5 stars
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Fergus is great as always and extremely professional, reception are so lovely!!

— Sophia G

Verified review (2413677) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional care

5 out of 5 stars
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Personalised, professional care

— Anonymous

Verified review (2412806) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lets face it,no-one likes the dentist . However all the staff here really make a difference. From walking in you are met with smiles & warm greetings. The dentists explain all their treatments really well & have a lovely approach. This is modern dentistry at its finest. I would highly recommend even if,like me,the thought of going to the dentist terrifies you !

— Alison Scott

T402579 Review left 1 month ago
This review complies with Google's policies.

Eclipse Dental Care - recent appointment

4 out of 5 stars
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Always friendly and helpful from receptionist to my dentist.

— Anonymous

Verified review (2411942) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very polite and professional

5 out of 5 stars
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The staff were very polite and professional. They apologised for being 10 minutes behind with their appointments which was fine.

— Anonymous

Verified review (2409841) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Always come out smiling

5 out of 5 stars
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100% service from the dentist team to the office team, always come out smiling

— Stephen K

Verified review (2409809) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fully informed of the outcome

5 out of 5 stars
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My recent appointment was on time. I was fully informed of the outcome and my questions were answered in a sympathetic manner whilst keeping me fully informed.

— Adrian M

Verified review (2409663) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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Went for a root canal, all went well. Excellent care from all involved.

— Graham K

Verified review (2409477) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Everyone is helpful, friendly and are great with my 3 year old daughter. Highly recommend

— Donna Smithies

T400429 Review left 2 months ago
This review complies with Google's policies.

Very efficient recent appointment

5 out of 5 stars
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Appointment on time. Mark very efficient as usual and all staff friendly and welcoming.

— Lynn D

Verified review (2407969) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care - my recent appointment

5 out of 5 stars
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Very clean practice and friendly dentist (Niall) and team.

— Anonymous

Verified review (2407418) Review left 2 months ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review the service you have received from us. We are delighted that it was a positive one. We do take credit cards for larger payments. We would be more than happy to discuss this with you if you would like to contact our reception team. Unfortunately, as your review has been left anonymously we are unable to make contact with you. Thank you once again for your time.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Great atmosphere

5 out of 5 stars
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As always, staff are friendly, attentive and professional. Made to feel comfortable. Great atmosphere, couldn’t ask for more.

— Janet K

Verified review (2406494) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained in detail

5 out of 5 stars
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The practice explained in detail the treatment required and the chances of it being a complete success. The treatment was carried out expertly. Overall a very good service.

— Anonymous

Verified review (2406233) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent dentist love going thanks

— Debbie does detecting,with Gary

T398869 Review left 2 months ago
This review complies with Google's policies.