Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4915 reviews

5 out of 5 stars

+ 1049 reviews from Google 5964 total reviews

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Latest Reviews by Working Feedback

Lovely people

5 out of 5 stars
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Lovely people, can never complain about anything, well happy.

— Robert L

Verified review (2078462) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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The whole team are great - caring & professional. I don't like the treatment of course (who does?) but I'm so glad I had it at Eclipse! :-)

— Lee Murrell

T209806 Review left 1 year ago
This review complies with Google's policies.

Courteous and very efficient

5 out of 5 stars
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100% professional, polite, fully informative prior, during and after treatment. All staff courteous and very efficient carrying out their duties.

— Simon J

Verified review (2078053) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

My Dentist explained everything

5 out of 5 stars
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Staff were very polite and helpful.
My Dentist explained everything which was easy to understand and put my mind at ease.

— Antonia L

Verified review (2077977) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I am always treated well

5 out of 5 stars
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I have been a patient for many years, latterly with Jarri. I am always treated well, with consideration and respect. I feel I am always listened to and receive the best appropriate treatment. There is always a pleasant welcome in reception, too.

— Sheila G

Verified review (2077710) Review left 1 year ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
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Excellent service from caring professionals.

— Anonymous

Verified review (2077687) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very professional

5 out of 5 stars
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Very professional both Reception, Dentist and Dental Nurse.

— Kathleen B

Verified review (2077133) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Lovely staff

5 out of 5 stars
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Lovely Reception Staff, Dentist and Dental Nurse.

— Richard C

Verified review (2077132) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Exceptional service

5 out of 5 stars
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Always exceptional service at Eclipse, all staff are professional and friendly. My dentist keeps me fully informed of what treatment is needed. I have confidence in his ability to provide the best care for me.

— Anonymous

Verified review (2076890) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

A patient for 45 years

5 out of 5 stars
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Always polite, friendly and efficient. I have been a patient for 45 years at this practice, so they must be doing everything right.

— Anonymous

Verified review (2076773) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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From my first appointment to most recent it has been nothing but total professional in the treatment I’ve had all the staff the care u get , it has been so much different from my regular dentist. Could not imagine going through all this treatment there and getting the same standard eclipse gives !!! 10 out of 10 !!!!!

— Calvin Sharp

T209239 Review left 1 year ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thank you for leaving your feedback, which is really important to us ,I will pass it on to the team .

Very happy with the service

5 out of 5 stars
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The doctor was extremely helpful.
Explained my procedure.
Very happy with the service.

— Arefa K

Verified review (2076374) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Fabulous.

— Monica R

Verified review (2075656) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Review from Google

5 out of 5 stars
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We saw Niall today, and as always his easy going manner puts the children at ease for their check-ups. He is great with them, and encourages their good dental hygiene with his positive attitude, and is quick to tell them they’re doing a good job.

He takes the time to show them the instruments so it’s not intimidating for them, and when it’s my turn he’s happy to let them watch so they know it’s nothing to worry about as they grow older.

— Stacey Fox

T208600 Review left 1 year ago
This review complies with Google's policies.

Really listens and cares

5 out of 5 stars
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Lewis is brilliant! As always he makes sure you’re comfortable from start to finish. Explains everything and allows time for any questions you have. Really listens and cares for his patients. Thank you.

— Emma L

Verified review (2075323) Review left 1 year ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback ,which is really important to us . I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The service was prompt

5 out of 5 stars
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As usual the service was prompt and professional.

— Pauline M

Verified review (2075211) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Having a lot of problems with two teeth but Nial is very very good and caring.

— Susan T

Verified review (2074885) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

The treatment was excellent

5 out of 5 stars
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I am always greeted with a smile they are very pleasant In reception and the treatment was excellent.

— Carol R

Verified review (2071027) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Dentist

5 out of 5 stars
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Niel is a great dentist, keeps you calm and he is very friendly. I'm not scared of dentists now because of him.

— Dean N

Verified review (2070989) Review left 1 year ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us . I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Eclipse Dental Care

5 out of 5 stars
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Both dentist and nurse made me feel less anxious about being there and explained what they were doing every step of the way. I feel very confident about my future treatment and knowing I can call at any time if I have any problems.

— Anonymous

Verified review (2069424) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private