Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4916 reviews

5 out of 5 stars

+ 1049 reviews from Google 5965 total reviews

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Latest Reviews by Working Feedback

Lovely staff

5 out of 5 stars
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Lovely friendly staff.

— John M

Verified review (2044611) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Philip Niro

T193381 Review left 1 year ago
This review complies with Google's policies.

Always amazingly friendly

5 out of 5 stars
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The surgery staff are always amazingly friendly and professional. Always a pleasant experience.

— Alex D

Verified review (2044361) Review left 1 year ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really important to us , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very helpful and efficient reception staff and very friendly, efficient and competent dentistry. Saw me when i had tooth ache even though there was no space. Thank you Jari.

— Joanne Butterworth

T193382 Review left 1 year ago
This review complies with Google's policies.

Very friendly and helpful

5 out of 5 stars
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As usual the staff were very friendly and helpful, a credit to the practice.

— John B

Verified review (2043822) Review left 1 year ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us your feedback which is really important to us . I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Professional, helpful

5 out of 5 stars
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Professional, helpful staff.

— Anonymous

Verified review (2043768) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Thank you

5 out of 5 stars
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Extremely happy with my treatment today. Thank you Mark you did a fantastic job.

— Eileen L

Verified review (2043183) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Had a very pleasant experience whilst I visited eclipse.. The reception staff were very friendly and helpful.. Lewis and his dental nurse was very professional, explained everything and made me feel at ease..

— keeleymarie wilson

T192812 Review left 1 year ago
This review complies with Google's policies.

Friendly, approachable

5 out of 5 stars
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Friendly, approachable staff. Very short waiting time. Surgery is clean and well maintained.

— Anonymous

Verified review (2042283) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Great surgery

5 out of 5 stars
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Great surgery, professional from the girls on the reception to nurse and dentist, don’t know what I’d do if Mark retires.

— Anonymous

Verified review (2042228) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I felt relaxed

5 out of 5 stars
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Good visit - check up and work completed. Despite not enjoying going to the dentist per se I felt relaxed and comfortable.

— Beverley M

Verified review (2041553) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Good at helping me relax

5 out of 5 stars
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First to dentist in 10+ years. I'm terrified of them.
Everybody is very understanding without making me feel silly.
Niall was good at helping me relax.
So good I'm going again.

— Lesley C

Verified review (2041408) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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I’m someone who struggles with dental anxiety and I find that Mark and his nurse are really welcoming. Mark has looked after my teeth for a lot of years helping to build confidence and trust in him and allowing him to work on my teeth. My teeth are so much healthier and I can smile without feeling awkward. Thank you guys, your patience is amazing.

— Anonymous

Verified review (2041391) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Been coming to this dentist all my life. The team are so friendly e.g Sharon, Bridie and the other staff. They always make you feel so welcome! I have seen my dentist Dr Rauf a few times now and I always feel at ease and i appreciate any recommendations she suggests to keep my teeth as healthy as can be.
Thankyou x

— Faye Harrison

T192293 Review left 1 year ago
This review complies with Google's policies.

Very good

5 out of 5 stars
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Good appointment and overall service very good.

— Anonymous

Verified review (2039890) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent visit

5 out of 5 stars
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Another excellent visit to the surgery. Lovely staff. Always made to feel welcome and at ease by everyone. I can highly recommend. I have had some amazing cosmetic treatment done and also some essential work and I have been kept informed and updated at each stage - thank you.

— Tracy J

Verified review (2039485) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Delightful staff

5 out of 5 stars
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Polite and delightful staff.
Professional and caring dentist.

— Anonymous

Verified review (2038138) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Excellent service.

— Anonymous

Verified review (2037423) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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Very clean and good.

— Anonymous

Verified review (2037376) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel calm

5 out of 5 stars
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They were very helpful and made me feel calm.

— Susan S

Verified review (2036933) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient