Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4916 reviews

5 out of 5 stars

+ 1049 reviews from Google 5965 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Shame the appointment took so long

5 out of 5 stars
workingfeedback logo
Having received my reminder to book my check up it took nearly 2 months before I could get an appointment, luckily the chipped tooth I had was not hurting, you let me down this time.

— Steven T

Verified review (2013321) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us a review. Your comments are much appreciated. We were very disappointment to read that you feel that we let you down on this occasion. Thank you for taking our Head Receptionist's call to discuss this and now she has explained how our routine and emergency booking system works in order to accommodate all of our patient's needs, this has resolved any concerns that you had. We look forward to seeing you at your next visit.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very professional

5 out of 5 stars
workingfeedback logo
Jarri is very professional doing his job and explains everything about your treatment.

— John S

Verified review (2013146) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Highly recommended

5 out of 5 stars
workingfeedback logo
Highly recommended for very friendly and efficient staff in reception and in the surgery itself. Can't be faulted.

— Anonymous

Verified review (2012822) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
workingfeedback logo
Straight in to my appointment. Excellent service which was friendly and informative. Check up painless and thorough.

— Anonymous

Verified review (2012800) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent knowledge and service. Did what needed doing quickly and efficiently.

— Robert C

Verified review (2012509) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
My mum had bad toothache due to infection after shingles. All the team were fantastic with her and acomadated her by using room on ground level. She has now got a new full set of new dentures intime for her grandaughters wedding.
Thank you Nile and the rest of the team

— Susan Evans

T173923 Review left 2 years ago
This review complies with Google's policies.

Wonderful service

5 out of 5 stars
workingfeedback logo
Wonderful service, very friendly staff. Mark is always professional, great to talk to, shows genuine interest, and always looks after you.

— Andrew D

Verified review (2012042) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Hygienist

5 out of 5 stars
workingfeedback logo
As always, perfect experience.

— Anonymous

Verified review (2011818) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly staff

4 out of 5 stars
workingfeedback logo
We were seen right away, friendly staff who explain anything we want to know.

— Anonymous

Verified review (2011782) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Other relative or friend

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Always happy to see Ambika and be checked over and given advice.

— Anonymous

Verified review (2011755) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
workingfeedback logo
My appointment went well. Friendly staff who make you feel at ease.

— Anonymous

Verified review (2011740) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
workingfeedback logo
Check up.

— Anonymous

Verified review (2011653) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent as usual

5 out of 5 stars
workingfeedback logo
Eclipse Dental Care is a friendly, efficient practice where treatment and care are always first rate. A minor issue, that I didn't know I had, was identified and fixed on the spot today, saving me untold trouble in the future. I am always impressed by the professionalism shown and treatment received at Eclipse and wouldn't consider going to any other dental surgery. Thank you to all.

— Anne L

Verified review (2011486) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Pleasant and professional

5 out of 5 stars
workingfeedback logo
Same pleasant and professional service provided by Jared and his assistant.

— Keith B

Verified review (2011412) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

A calm environment

5 out of 5 stars
workingfeedback logo
Lovely, polite, attentive receptionists and a very calm environment. I had a 30 minute appointment scheduled for scale and polish, I was in and out in 10 minutes. Dentist Ambika Amini was very professional and attentive for when I needed her to stop. She also ensured I was aware of what she was doing at all times and why.

— Anonymous

Verified review (2011273) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Quick, efficient

5 out of 5 stars
workingfeedback logo
I've just been for my check up with Fergus. Last night my bridge fell out. Along with my check up Fergus stuck this back in. He did all this quickly and efficiently.

— Kathryn B

Verified review (2011043) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Punctual, polite

5 out of 5 stars
workingfeedback logo
Punctual and as always very polite and professional.

— Anonymous

Verified review (2010941) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Amazing dentist

5 out of 5 stars
workingfeedback logo
Amazing dentist, really professional and informative. Took time with care, explained everything with a plan of treatment. Nice clean place with friendly staff.

— Farah K

Verified review (2010887) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
workingfeedback logo
Excellent as always.

— Anne S

Verified review (2010834) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very pleased with my treatment

5 out of 5 stars
workingfeedback logo
Very pleased with my treatment and even though they were late with my appointment I was kept informed.

— Sandra B

Verified review (2010738) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient