Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4916 reviews

5 out of 5 stars

+ 1049 reviews from Google 5965 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Reassuring and kind throughout

5 out of 5 stars
workingfeedback logo
Both the dentist and dental nurse were reassuring and kind throughout the appointment, I was nervous and they respected the fact. They got on the job at hand so I was out as quickly as possible.

— Anonymous

Verified review (1962759) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very happy with my Dentist

5 out of 5 stars
workingfeedback logo
The Staff are all so helpful and courteous. I am very happy with my Dentist and also with my Hygienist.

— Jean G

Verified review (1962361) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and knowledgeable

5 out of 5 stars
workingfeedback logo
I attended as a walk in on one evening prior to closing enquiring whether there was an emergency appointment available in the coming week. The receptionist was lovely and attentive, the receptionist booked me an appointment for the next day. The receptionist made me feel welcome and my request being no trouble despite probably having a long day at work nearing the end of the receptionists shift. The same receptionist again provided me a warm welcome to me the next day as she booked me in.
I was booked in with my usual dentist who is friendly and knowledgeable around my care having frequently visited for a reoccurring problem. The specialist advice and treatment by my dentist is always comforting and ensures to provide me any anticipated long term plans. Eclipse Dental is a really lovely practice and the retention of the great employees Eclipse has makes the practice as highly respected as it is. I appreciate all the help I have received whether it is a check-up or an emergency appointment.

— Lauren J

Verified review (1961688) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your lovely feedback which is really important to us . I will be sure to pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gave my teeth a good clean

4 out of 5 stars
workingfeedback logo
I was seen rather quickly upon arriving for my appointment. The dentist gave my teeth a good clean and I was sent a quick appointment for some treatment.

— Paul P

Verified review (1960563) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very good treatment

5 out of 5 stars
workingfeedback logo
Time spent waiting was excellent, very nice people had time for a chat about things going on.
Plus very good treatment and advice on a particular issue which was bothering me

— Gemma W

Verified review (1959978) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
workingfeedback logo
Great service as always.

— Caroline B

Verified review (1959882) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
excellent visit , great team of staff in all areas, would recommend to anyone requiring a dentist

— john plachcinski

T158321 Review left 2 years ago
This review complies with Google's policies.

Treatment prompt and thorough

5 out of 5 stars
workingfeedback logo
Highly satisfied, friendly and helpful. Treatment prompt and thorough.

— Ann C

Verified review (1959301) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Welcoming and professional

5 out of 5 stars
workingfeedback logo
Always treated with respect and welcoming in reception. Mark is wonderful and treats professionally and with individual care.

— Eileen L

Verified review (1958965) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thanks for taking the time to leave your feed back which is really valuable to us. I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Mark is brilliant, he puts your mind at ease and talks to you.

— Paul H

Verified review (1958829) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene appointment

5 out of 5 stars
workingfeedback logo
Staff very polite and professional.

— Brenda B

Verified review (1958819) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
workingfeedback logo
Excellent, as always.

— Michael S

Verified review (1958446) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Explained everything in detail

5 out of 5 stars
workingfeedback logo
Went well, explained everything in detail.

— Caroline E

Verified review (1958366) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Ann Noton

T157626 Review left 2 years ago
This review complies with Google's policies.

Always made to feel comfortable

5 out of 5 stars
workingfeedback logo
I am always made to feel comfortable when visiting Jarry.

— Andrew S

Verified review (1957623) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I was treated with care

5 out of 5 stars
workingfeedback logo
Amazing staff who all looked after me, knowing I was worried about my treatment, I was treated with care throughout my journey by the dentist, the dental nurse and all the ladies at reception, thank you for going above and beyond and making sure I was fit to drive and feeling ok after my treatment.

— Anonymous

Verified review (1957592) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really valuable to us . I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Niall gave a good welcome to myself. Checked my teeth and gums and gave a frank and honest opinion on the standard of my teeth and gums.
This was all done in a friendly pleasant manner.

— Anonymous

Verified review (1957400) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
workingfeedback logo
Regular review is important to me. Now seeing hygienist every 3 months.

— Karen M

Verified review (1957019) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Always friendly, polite

5 out of 5 stars
workingfeedback logo
Saw Adele and she was as lovely as ever. Always friendly, polite and professional

— Anonymous

Verified review (1956990) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Replacement composite fillings

5 out of 5 stars
workingfeedback logo
Fergus is an absolute genius. Firstly he cured my gum disease and he has now given me my smile back! Amazing!!

— Ann L

Verified review (1956964) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feed back which we really appreciate ,I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private