All went well, as always, a good clean up and told to be aware gums need looking after.
— Joseph R
Verified review (1950993)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Couldn't praise this place enough
My appointment this time was an emergency appointment, the surgery got me in within 24 hours, my dentist is truly amazing, he's very understanding, very patient with me and very thorough with his work.
I couldn't praise this place enough.
— Antonia M
Verified review (1950944)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Fergus Machin listens to what you say and responded straight away to a problem I have and sent a referral to the hospital.
— Geraldine Thompson
T156231
Review left 2 years ago
This review complies with Google's policies.
Great First Appointment
I was a worried, apprehensive new patient, but my whole experience was great. All members of staff I spoke to were very friendly and helpful - from the reception team to Matthew Collins and the dental nurse who took the time to clearly talk things through with me and reassure me. Everybody was extremely welcoming and lovely, I couldn’t have asked for anything more.
— Anonymous
Verified review (1950852)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feed back which is really important to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Great with kids
Great team, friendly, polite and helpful.
Our dentist was brilliant, great with kids and gave us all a detailed overview.
— Elizabeth M
Verified review (1950830)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Appointment
Excellent service.
— Penny W
Verified review (1950733)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Extraction
I came for a check up as I need an extraction.
— Anonymous
Verified review (1950293)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Professional and friendly
As usual, a professional and friendly appointment.
— Anonymous
Verified review (1950231)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Everything went well
I was seen on time and everything went well during my appointment.
— Julie H
Verified review (1949662)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Eclipse Dental Care
Lovely young man, very good at his job, makes me feel at ease.
— Anonymous
Verified review (1949577)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really important to us , I will pass it on to the team .
Overall, how was your experience of our service?
Very good
Great communication
Great communication of choices and treatment plan.
— Andrew L
Verified review (1949395)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Always professional and friendly
Warm friendly welcome at reception. Appointment dead on time. Mark was very thorough and explained the inspection, asked if any problems. Always professional and friendly and puts one’s self at ease.
— Mark J
Verified review (1949108)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Eclipse Dental Care
It all worked very well. I was given and took the opportunity of a next day appointment.
— Dennis M
Verified review (1948568)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treatment & customer care
The treatment & customer care i received from the dentist- Mark was second to none.
— Anonymous
Verified review (1947814)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
N/A
Very good service
Very good service.
— Sue F
Verified review (1947646)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel at ease
Lewis made me feel at ease, and explained things in detail regarding a future visit.
— Angela C
Verified review (1947531)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Eclipse Dental Care
Everyone at Eclipse is efficient and professional. From making the appointment to having my check up I can’t fault anyone. Great service.
— Rita H
Verified review (1947342)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Didn't feel a thing!
All treatment was explained to me again and then carried out all is very good, didn’t feel a thing!
— Nadine G
Verified review (1947311)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
An amazing job
Fergus repaired a filling to one of my front teeth. An amazing job that left my tooth looking like new. A big thanks to Ferus and his nurse.
— Graham B
Verified review (1947231)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Brilliant service
Brilliant service and staff.
— Mariana S
Verified review (1946876)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
