Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4916 reviews

5 out of 5 stars

+ 1049 reviews from Google 5965 total reviews

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Latest Reviews by Working Feedback

Excellent dentist

5 out of 5 stars
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Excellent dentist, Lewis explained everything to me.
Pleasant and very good.

— Terence W

Verified review (1919950) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback which is really important to us .
I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars
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Good service, very thorough and honest. Lewis answered all my questions, checked in multiple times to make sure I didn’t have any concerns. Also felt like he wasn’t trying to make me pay for extra treatments for no reason - trustworthy!

— Anonymous

Verified review (1918929) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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All good, spot on thanks.

— Anonymous

Verified review (1918525) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent and friendly service as always, thank you.

— Anonymous

Verified review (1915974) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good customer service and my dentist is very helpful thank you definitely recommend family and friends

— Rita Kabeer

T150055 Review left 2 years ago
This review complies with Google's policies.

Hygienist visit

5 out of 5 stars
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Adele puts you at ease, really friendly and thorough, gives great advice for oral hygiene!

— Mary S

Verified review (1914429) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Perfect every time

5 out of 5 stars
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Perfect every time, staff are friendly and welcoming. Very informative and respectful.

— Daisy C

Verified review (1914227) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt and efficient treatment

5 out of 5 stars
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Greeted with a smile from receptionists, prompt and efficient treatment by Jarri. Thank you.

— Linda T

Verified review (1913401) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very nice loved the exp

— M T U A MTUA

T149734 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Zofy Afran

T149735 Review left 2 years ago
This review complies with Google's policies.

Excellent staff

5 out of 5 stars
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Excellent service, excellent staff.

— David F

Verified review (1912773) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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Lewis is very professional and explains very clearly & respectfully.

— Anonymous

Verified review (1912656) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Ladies on reception are just lovely

5 out of 5 stars
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I visit regularly with my mum, both at this dentist, the girls are always so friendly and helpful towards us. I know a few of their names but don’t want to leave anybody out as they are all brilliant.

— Paula S

Verified review (1912638) Review left 2 years ago
This review was collected via online systems.

Reply from Eclipse Dental Care

Thank you for leaving your lovely feedback , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxed and happy

5 out of 5 stars
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Recently I took my Mum to several appointments for a top denture, the dentist and staff were so lovely and caring towards my mum who as dementia, she is 80-years-old and very confused but they made her feel relaxed and happy.

— Paula S

Verified review (1912637) Review left 2 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Good service

5 out of 5 stars
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The good service all round.

— Penny S

Verified review (1912480) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as always!.

— Anonymous

Verified review (1912354) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— john gallagher

T149524 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jo

T149525 Review left 2 years ago
This review complies with Google's policies.

Very welcoming

5 out of 5 stars
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Been with this dental surgery for years. Staff and dentists are very welcoming. I would highly recommend them.

— Margaret W

Verified review (1912002) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All the staff are easy to deal with and very pleasant to talk to they, I'm my experience I've had to deal with hospital visits and every time I've not been able to attend due to that they have been very understanding and have rearranged appointments to accommodate my issues.
The 2 dentists I've had work done by have been excellent, I've felt well looked after and I can't say a single negative thing about any of my interactions or experiences while getting temporary care here.

— MrMissin

T149382 Review left 2 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thankyou for taking the time to leave your feed back which is really important to us. I will pass your comments on to the team.