Eclipse Dental Care

Outstanding in every way

Everything about this practice is excellent. The reception staff are extremely pleasant, friendly and efficient. The environment is bright and cheerful. The dentists are professional and very good at making the patient feel at ease. Thanks to everyone for making each appointment such a good experience and outstanding in every way!!

— Anonymous

Verified review (1857419) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really important to us. I will pass it on to the team.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Helpful, friendly and supportive.

— Rob Place

T138611 Review left 2 years ago
This review complies with Google's policies.

Eclipse Dental Care

Very pleasant reception staff, dentist and nurse.

— Lyndon S

Verified review (1855488) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Friendly and helpful receptionist and seen promptly
Great service.

— Fiona Hardill

T138082 Review left 2 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really important to us .i will pass it on to the team .

Open Saturdays

Clean.
Friendly.
Professional.
Easy access by by being open Saturdays.

— Anonymous

Verified review (1853080) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

Very good except for running 10/15 minutes late so had to wait and had another appointment very soon afterwards.

— Anonymous

Verified review (1852548) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to leave us a review. We are delighted to hear that you feel your overall experience was very good. However, we would like to look into the reason why your appointment was delayed. On rare occasions, it might be that another patient's treatment has over-run due to unforseen circumstances. However, we do always endeavour to inform patients of any delays. We hope that was true in your case. We are unable to investigate this further at the moment, as your review has been left anonymously but if you would contact us at the practice we will certainly look into this matter. We look forward to seeing you at your next appointment. Kind regards. Eclipse Dental Care.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Emergency appointment

I had to make an emergency appointment as my tooth had broken. I was given one quickly, that suited my working hours and my usual dentist came out of his training day to sort my problem out. Excellent service all round.

— Elaine W

Verified review (1851779) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great experience

Great experience. Lovely friendly staff on reception who are also very helpful. Great dentist who I feel knows me and they make me feel comfortable and at ease.

— Jayne N

Verified review (1851769) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thanks for leaving your feed back ,which is really valuable to us . I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Eclipse Dental Care

This was only to report a fracture in the dental plate provided in September.

— Dennis M

Verified review (1851212) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Eclipse Dental Care

It all went like a dream.

— David S

Verified review (1851167) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Polite staff

Didn't have to wait long. Very nice and polite staff.

— Bernadette N

Verified review (1850232) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A good experience

I have to say Louis is fantastic, I'm a really nervous patient but Louis built up my front tooth so well and with wonderful people skills, I did not stress. Just so pleased. I would definitely recommend them. Thank you for a good experience.

— Jill G

Verified review (1849799) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feed back which is really important to us . I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

Great service, super happy and staff are really friendly.

— Anonymous

Verified review (1849539) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recommend

Excellent Dental Practice. Professional but also friendly and kept me informed as to my treatment and dealt with an emergency promptly. Really nice front of house team and I recommend this Dental Practice.

— Anonymous

Verified review (1849160) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which we really do appreciate . I will pass your comments on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Routine appointment

All good.

— Anonymous

Verified review (1847161) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Clearly explained very thorough

Friendly professional staff everything clearly explained ,very thorough

— Anonymous

Verified review (1847026) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Annual check up

Annual check up and xrays

— Anonymous

Verified review (1847022) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with my treatment

Just a check up this time, everything went fine. I was given some sensible advice and options for the future without any pushy sales talk which I appreciated. Very happy with my treatment.

— Peter R

Verified review (1846436) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and professional

Staff extremely friendly and professional in every way.

— Virginia W

Verified review (1846184) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant and experienced

Very pleasant and experienced staff.

— Anonymous

Verified review (1845740) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient