Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4917 reviews

5 out of 5 stars

+ 1049 reviews from Google 5966 total reviews

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Latest Reviews by Working Feedback

Great service

5 out of 5 stars
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Friendly and very efficient.

— Stephen H

Verified review (1845484) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasure to attend

5 out of 5 stars
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As always it was a pleasure to attend. The receptionists and the dentist couldn’t be bettered.

— Angela G

Verified review (1844692) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Broke a tooth, got an appointment the following, day - an excellent
repair. Thanks a lot.

— Malcolm Brooke

T135633 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent from the friendly receptionists through to Jarri the dentist and the nurse.
Really enjoyed going to the dentist!

— Geoff Alvy

T135534 Review left 2 years ago
This review complies with Google's policies.

Very happy

5 out of 5 stars
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I was very happy with the service I received at my appointment, couldn’t fault the practice or the staff at all, 10/10 for everything.

— Faatimah H

Verified review (1842884) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feed back which is really valuable to us ,I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service, patient dentist.

— Diane B

T135402 Review left 2 years ago
This review complies with Google's policies.

An overall good experience

5 out of 5 stars
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Excellent service, once again, from everyone at Eclipse. A warm welcome from reception, then really happy with the dentistry from Fergus plus advice for future treatment.
Apologies to the dental nurse for forgetting her name but her pleasant, professional manner added to an overall good experience.

— Yvonne B

Verified review (1842856) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very knowledgeable

5 out of 5 stars
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The dentist was very knowledgeable, friendly and he explained everything thoroughly.

— Susanna W

Verified review (1842776) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely pleased

5 out of 5 stars
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Today's appointment was the culmination of four, dealing with a problem that eventually entailed a new crown. Jarri was, as always, professional. He was extremely patient throughout, we had a few laughs, and I'm extremely pleased with the outcome. Having the Denplan insurance, I was pleasantly surprised with the amount I had to pay.

— Anonymous

Verified review (1842717) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional service

5 out of 5 stars
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Excellent professional service from Jarri and also Adele.

— Anonymous

Verified review (1842353) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service and understanding to patient needs

— John Howard

T135294 Review left 2 years ago
This review complies with Google's policies.

Instils confidence

5 out of 5 stars
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On time, friendly and polite, treatment and care instils confidence for what can generally be a frightening and anxious experience for some!

— Graham L

Verified review (1841714) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Knowledgeable and informative consultation.

5 out of 5 stars
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Always a good and friendly team. Knowledgeable and informative consultation.

— Anonymous

Verified review (1841429) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Very good service all round

— Christian W

Verified review (1841188) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Care and attention

5 out of 5 stars
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The care and attention could not have been better.

— Anonymous

Verified review (1840387) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Compassionate and professional

5 out of 5 stars
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Very pleased with my appointments with Eclipse. My dentist Niall is very compassionate and professional. He always makes me feel taken care of and does a great job.

— Anonymous

Verified review (1839940) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment with periodontist

5 out of 5 stars
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Excellent care received. Plenty of time given to discuss treatment options and time given for any questions. The staff are always extremely polite, helpful and caring.

— Anonymous

Verified review (1839920) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough

5 out of 5 stars
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Very thorough and professional.

— Anonymous

Verified review (1839819) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

4 out of 5 stars
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I have a new dentist which after this first appointment with her was reasonably good.
She is a little heavy handed and I felt she rushed through the appointment. My previous dentist was very approachable, made you feel comfortable and relaxed. I did not have that feeling with her, but will see how it goes on my next appointment.

— Anonymous

Verified review (1839687) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us a review following your recent appointment. We would like to look into the details following your comments about the dentist who saw you on the day, so we can make them aware of your concerns. However, because your review has been left anonymously, we are unable to investigate. If you would like to contact our reception team we will be happy to discuss this with you. Many thanks. Eclipse Dental Care.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Brilliant lad, helped me with understanding what was going on and spoke to me through everything he did before starting anything.

— Billy P

Verified review (1838258) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient