Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4917 reviews

5 out of 5 stars

+ 1049 reviews from Google 5966 total reviews

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Latest Reviews by Working Feedback

Very professional

5 out of 5 stars
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All the staff are very pleasant and courteous. Gerry, on reception is fantastic, super friendly and a credit to Eclipse.

— Janet K

Verified review (1838152) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience

5 out of 5 stars
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Good experience, polite and friendly staff.

— Anonymous

Verified review (1837981) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best dentist I have ever had

5 out of 5 stars
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My dentist always treats me with respect, always makes sure I am ok, makes me feel at ease, explains things thoroughly, very professional, brilliant at his profession and the best dentist I have ever had. Thank you so much.

— Rachael B

Verified review (1837735) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fully and clearly explained

5 out of 5 stars
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Very friendly dentist, fully and clearly explained what he was doing and was very knowledgeable.

— Amanda B

Verified review (1837349) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Had to go in and check a loose tooth, sadly it had to come out but it was extracted quickly, all in 10 minutes.

Job done.

— Kevin C

Verified review (1837231) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Impressed with the space of the premises. Quiet and calm atmosphere, friendly staff, very helpful.

— Joanne Haley

T134296 Review left 2 years ago
This review complies with Google's policies.

Nothing to worry about

5 out of 5 stars
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I got a last-minute appointment for a loose tooth extraction.
Nothing to worry about, everything is explained and I was put at ease before and after. I was in the chair for what felt like only a matter of minutes. All done.

— Sarah C

Verified review (1835938) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Regular 6 monthy checkup with Jarry.

— Anonymous

Verified review (1835587) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Very informative.

— John S

Verified review (1835579) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxing atmosphere

5 out of 5 stars
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Jarri was once again professional, explained everything, went through my X-rays, gave advice, relaxing atmosphere and always makes me feel comfortable.

— Joanne R

Verified review (1835568) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us , I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Checkup

5 out of 5 stars
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As always, the staff in reception were smiling and helpful. Mark and his dental nurse were efficient and helpful, with a smile and conversation.

— James R

Verified review (1835285) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great treatment

5 out of 5 stars
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Staff always very polite and helpful.
Dentist made me feel comfortable and treatment great as always.

— Angela P

Verified review (1834755) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really valuable to us, I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Options fully explained

5 out of 5 stars
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All staff were pleasant. Mark's explanation about treatment was clear with the options fully explained. Local worked quickly and Mark extracted the tooth.

— Anonymous

Verified review (1834192) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent and first class treatment.

— ROGER SMITH

T133150 Review left 2 years ago
This review complies with Google's policies.

Very friendly professional service

5 out of 5 stars
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Very friendly professional service. Appointment time ran to plan, at all times I felt that I was in safe hands. I was meeting a new dentition for the first time, I can admit to being a little anxious as also had received some worrying health news. Thankfully came out of the appointment feeling very reassured that all would be well.

— Anonymous

Verified review (1833111) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us . I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Everything good

— Sharon W

Verified review (1833063) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Your recent appointment for a check up.

5 out of 5 stars
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I am always happy with the service provided, all staff are pleasant and professional. I like the confirmation text messages and the reminder before the appointment. My dentist always explains any procedure in good detail and shows care and concern. I hightly recommend.

— Sharon C

Verified review (1832967) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Eclipse Dental Care

5 out of 5 stars
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Very friendly and efficient

— Jeffrey K

Verified review (1832503) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I felt reassured during the whole appointment.

5 out of 5 stars
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The dentist described the procedure clearly. I felt reassured during the whole appointment.

— Anonymous

Verified review (1832418) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I found out that the front teeth underneath my crowns were loose and I was horrified.
This issue should have been addressed by my dentist and frankly I didn't think anything could be done( apart from a bridge!) but after researching local dentists, I left my NHS dentist & opted for Eclipse.
The costs have been explained clearly and are reasonable IMO.
I am not being charged much more than what I was quoted for removal of the teeth and a bridge.
Huge progress has been made which is all down to Fergus' expertise and careful work.
I'm so happy I won't be entering my autumn years with my front teeth missing - not a good look!
I'm very happy and very grateful to the Eclipse team,especially dentist Fergus and dental nurse Vicky.

— Sharon Woodhead

T132873 Review left 2 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us , I will pass your comments on to the team .