Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4918 reviews

5 out of 5 stars

+ 1049 reviews from Google 5967 total reviews

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Latest Reviews by Working Feedback

Dental appointment

5 out of 5 stars
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I am very happy.

— Anonymous

Verified review (1816947) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
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Friendly staff from start to finish.

— Gillian T

Verified review (1816560) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very clean. Friendly and efficient reception staff. Dentist explains everything they're doing, also very friendly. Would definitely recommend.

— Ayesha Siddiqua

T129372 Review left 2 years ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Patient care.

— Anonymous

Verified review (1814641) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Eclipse Dental Care

4 out of 5 stars
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Appreciated Lewis's consideration, customer care and his willingness to carefully explain what he proposes to do, the consequences and the cost. The desk staff were easy to speak to. Well done.

— James H

Verified review (1814243) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which we really appreciate , I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Happy Again

5 out of 5 stars
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Everything A1 just as we have come to expect.

— William P

Verified review (1813598) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Teeth checked.
No work needed immediately.
To make future appointment.
Everything ok.

— Anonymous

Verified review (1813417) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling to replace chipped front tooth

5 out of 5 stars
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Polite welcome, prompt attention. Explanation of the problem / how to fix it. Comfortable treatment. Problem fixed well. All very smooth and professional.

— Anonymous

Verified review (1812126) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us , I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Examination

5 out of 5 stars
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Very happy with everything.

— Anonymous

Verified review (1811862) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Everyone is confident and professional.

— Anonymous

Verified review (1811592) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Such prompt treatment

5 out of 5 stars
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I rang this morning, was seen this afternoon by Ambika Amini.
Thank all the staff and dentist for such prompt treatment.

— Anonymous

Verified review (1811535) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The staff on reception were really helpful and pleasant. My mum has very restricted mobility and requires a wheelchair. This is very challenging for me as her carer and her as a disabled person. The staff went out of their way to help us both. Mum saw a new dentist, I think she was called Aneesha. Both she and her assistant were brilliant.

— Chris Norris

T128660 Review left 2 years ago
This review complies with Google's policies.

Very pleasant, efficient

5 out of 5 stars
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Found the new dentist, Ambika Amini, very pleasant, efficient and an excellent communicator, have no hesitation of returning for check ups etc.

— Anonymous

Verified review (1811381) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Nial was very patient because I'm nervous and he didn't rush me.

— Maureen G

Verified review (1811347) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service from reception and Mrs Amini.

— Andrew H

Verified review (1810713) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Jarri is very good at putting patients at ease and is very professional.

— Linda T

Verified review (1810544) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

First appointment

5 out of 5 stars
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Having been with another dentist for 50 years I was apprehensive for my first appointment. All the staff were really lovely. Calm, professional and courteous. Ambika explained everything and really put me at ease. Would definitely recommend.

— Anonymous

Verified review (1810420) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Very efficient, made sure I was happy with my treatment before leaving surgery.
Thank you.

— Louise C

Verified review (1810068) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The usual friendly greeting

5 out of 5 stars
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No problems, the usual friendly greeting even though I was late for my appointment, sorry.

— John H

Verified review (1809859) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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I was seen on time, which is usually the case. I'd cracked a tooth, and then lost a filling in that tooth, the week before. Jarri fixed it there and then, which I hadn't been expecting - I'd thought I'd need to make a further appointment as this was just a routine check-up. The tooth now looks better than new!

— Anonymous

Verified review (1808909) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient