Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4908 reviews

5 out of 5 stars

+ 1048 reviews from Google 5956 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Best dentist I’ve ever been to. I see a lady called Ambika, and I’ve never felt so reassured and calm. I hate needles, and do panic sometimes when I need fillings, but I’ve never had such good smooth appointments! I won’t go anywhere else other than Eclipse dental care. The receptionists are so lovely down to earth and nothing is too much trouble. Amazing team and the best dentist in West Yorkshire in my opinion. My Mum in law also comes here and my wife, and they also say they wouldn’t go anywhere else. Thank you for everything Eclipse!

— Danni May

T384909 Review left 3 months ago
This review complies with Google's policies.

6 monthly check up

5 out of 5 stars
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As always, my 6 monthly check up was a positive experience from the start. A welcoming waiting space with cheerful receptionists; top class attention from Jarri and Bridie (? I think that's the young lady's name).
Reassuring.
And always great to have a brief chat and shoot the breeze with staff after the appointment.
The

— Judith G

Verified review (2386830) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Caring and efficient

5 out of 5 stars
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Niall and the staff are always caring and efficient. I am kept informed of any issues to be aware of. Wouldn't want for better treatment from a dentist.

— Janet S

Verified review (2386743) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant service and staff.

— Mariana Soimaru

T384450 Review left 3 months ago
This review complies with Google's policies.

Helpful and friendly

5 out of 5 stars
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My experience, as always, was a pleasant one. I have been with Eclipse for many years and never had any issues. The surgery is always clean and the staff are helpful and friendly. I love the way I am sent reminders to book an appointment and a few days beforehand. My dentist was Niall. Both he and his assistant were polite, friendly and made me feel at ease.

— Sara C

Verified review (2385957) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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The experience was excellent

— Anonymous

Verified review (2385225) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Derek Millington

T382036 Review left 3 months ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Happy with everything

— Anonymous

Verified review (2382689) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Paul Dyer

T381789 Review left 3 months ago
This review complies with Google's policies.

Check up

5 out of 5 stars
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Just visited for a check up

— Kathryn B

Verified review (2382431) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Everything a dentist should be

5 out of 5 stars
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Professional, caring, compassionate, knowledgable, skillful. Everything a dentist should be.

— Anonymous

Verified review (2381775) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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Friendly and professional, wouldn't go anywhere else. Very happy.

— June C

Verified review (2381449) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Explained everything really well

5 out of 5 stars
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Lovely staff. Great service. Explained everything really well and took great care with everything.

— Carolyn S

Verified review (2380935) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely feedback, which is really important to us . I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Staff are very friendly & obliging, great service

— Anonymous

Verified review (2380711) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service and treatment

5 out of 5 stars
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Mark as always provided excellent service and treatment in a prompt manner. I am very happy with the treatments offered by Eclipse Dental

— Anonymous

Verified review (2380275) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Reassuring and calming

5 out of 5 stars
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Put at ease by both the dentist and the dental technician, as they know i am very nervous about visiting the dentist. They talked me through the procedure and where very reassuring and calming. Cannot thank them enough.

— Nicholas B

Verified review (2380161) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Eclipse Dental Care

5 out of 5 stars
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Ladies at reception found my appointment very fast and had me in the right waiting area within a minute. Waited less than 3 minutes before seen by Mark, explained the issues, carried out xray and went over the different solutions for my teeth as well as pricing, implications and overall explained root canal for a broken tooth exceptionally well. Will definitely be back

— Anonymous

Verified review (2379552) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback ,which is really valuable to us . I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Alison Wood

T379602 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I was very nervous having not been to the dentist for 12 years, but all the staff made me feel very welcome and put me at ease.

— Faye Maun

T379443 Review left 3 months ago
This review complies with Google's policies.

A detailed examination of my teeth

5 out of 5 stars
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I was seen at the allotted appointment time - all staff were very friendly and the dentist carried out a detailed examination of my teeth.

— Anonymous

Verified review (2376678) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private