Eclipse Dental Care

Makes me feel at ease

I have been a patient along with my family at this practice for over 30 years and the staff are still as amazing as the first day I came. Always helpful and polite. Mark my dentist is very professional and makes me feel at ease.

— Luis B

Verified review (1771391) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Friendly and very welcoming

— Steve Hew

T120693 Review left 2 years ago
This review complies with Google's policies.

Treated really well

From entering the building to rearranging another meeting, I was treated really well. Thank you so much to Fergus who put me at ease throughout the meeting.

— Anonymous

Verified review (1771236) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us , I will pass it on to the team .

Overall, how was your experience of our service? Very good

Eclipse Dental Care

Disappointed over the last few years with the change of staff, but saw Louis today, he was very informative and helpful with my condition and he informed me he will be here for the next 4 years.

— Leslie B

Verified review (1771047) Review left 2 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review the service you received from us at your recent visit. We are delighted that you are happy with Lewis. We are very proud to be a practice who take Foundation Dentists straight from University, who have been awarded their dental degree, to work in general practice on the NHS for at least one year after their finals. As such, they often have aspirations to move on to hospital services or relocate area once they have completed this compulsory year in practice. We fully appreciate that some patients do like to see a regular dentist, but hope that our patients feel that all our dentists are of the highest standard in terms of their clinical skills and chair-side manner. We look forward to seeing you at your next visit.

Overall, how was your experience of our service? Good

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Which best describes you? Patient

Explains everything to you

Lewis is very nice and patient. He explains everything to you and is very patient.

— Louise C

Verified review (1770761) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

First-rate service

Eclipse Dental always gives first-rate service, I cannot praise them enough. Fergus is a brilliant dentist who is very thorough, gentle and reassuring in his manner.

— Susan C

Verified review (1770733) Review left 2 years ago
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Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

All good

Always made welcome on arrival, dentist and staff are very friendly and knowledgeable.

— Anonymous

Verified review (1770692) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Prompt and professional

Prompt and professional.

— Anonymous

Verified review (1770663) Review left 2 years ago
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Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Brilliant and welcoming

All the workers are brilliant and welcoming.

— Sarah B

Verified review (1770212) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very satisfactory

Very satisfactory. My dentist was exceptional. Would recommend her to all my friends.

— Marlene H

Verified review (1770176) Review left 2 years ago
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Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Eclipse Dental Care

The Receptionist Gerry, she is so good from when you arrive to leaving.
Fergus is the Dentist who I see. I'm so scared of coming anyway from a past experience but he's so good with me.
It is a great set up.
Thank you.

— Shirley L

Verified review (1769851) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very professional environment

A very professional environment with a friendly smile at the reception.

— Mark J

Verified review (1769707) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Totally professional and friendly

I’m always confident that I will receive a totally professional and friendly service when I attend any appointment.

— Anonymous

Verified review (1769039) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Really helpful

Really helpful, changed my appointment from upstairs to downstairs because I'm not good on stairs.

— Anonymous

Verified review (1768862) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Very happy with my treatment

I am always very happy with my treatment, the staff are very friendly and helpful.

— Anonymous

Verified review (1768544) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Lovely friendly staff, fresh and clean environment.

— Andy Howgate

T120353 Review left 2 years ago
This review complies with Google's policies.

Very polite

Very friendly.
Very polite.

— Craig B

Verified review (1768244) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very thorough check-up

Very thorough check-up, not kept waiting, sorted in good time.

— Anonymous

Verified review (1767817) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Put at ease

Very thorough and explanation of everything. Put at ease and not rushed.

— Anonymous

Verified review (1767564) Review left 2 years ago
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Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Friendly and efficient

Always friendly and efficient.

— Simon B

Verified review (1767153) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient