Verified review (1736324)
Review left 2 years ago
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Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Clare Breslin
T113666
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Couldn't be better servis if they tried great place thank you mick
— Michael Hemingway
T113593
Review left 2 years ago
This review complies with Google's policies.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feed back which is really valuable to us , I will pass your comments on to the team.
Appointment was on time
My appointment was on time and carried out well.
— Linda T
Verified review (1734976)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
I wouldn't see anyone else
Mark has been my dentist for approximately 27 years. Warm and friendly as always. I wouldn’t see anyone else.
— Frances D
Verified review (1734466)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Other
Friendly and helpful
Really friendly and helpful service.
— Wasim A
Verified review (1734271)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Patient
Courteous and pleasant demeanour
Courteous and pleasant demeanour of the dentist. Listened to my complaint and came to a joint resolution.
— Neil C
Verified review (1733448)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent treatment
Really friendly reception. Excellent treatment.
— Anonymous
Verified review (1733147)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Understanding and very gentle
I have to say I am an extremely nervous patient and haven’t been to the dentist for several years because of that. I saw the dentist Kumal and couldn’t have been happier. He was understanding and very gentle.
I’m not nearly as worried about going back for my treatment now. Reception staff and dental nurse were lovely.
— Jackie B
Verified review (1732584)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Five star as always. Lovely staff on Reception, welcoming, efficient, helpful. Excellent treatment and advice. My smile is confidently wider than ever these days thanks to Eclipse.
— judith greenwood
T112999
Review left 2 years ago
This review complies with Google's policies.
Brilliant staff
Always 100% happy with the service and the commitment, all the staff is brilliant.
— Michael I
Verified review (1730480)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really important to us, I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Excellent treatment and service as usual, really put you at ease.
— Michael Coy
T112681
Review left 2 years ago
This review complies with Google's policies.
Excellent service
Excellent service as always.
— Anonymous
Verified review (1730051)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Friendly experience
A friendly experience from start to finish.
— Anonymous
Verified review (1729445)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Brilliant dentist
The extreme helpfulness of all the the staff and the brilliant dentist who explained the treatment and outcome my husband would receive, this done with kindness and understanding.
— Rodney W
Verified review (1729039)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quick and efficient
It was quick and efficient. I was out before the time of my appointment.
— Anonymous
Verified review (1728595)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent care
The service at Eclipse is always excellent. All the staff are efficient and friendly. My dentist provides excellent care and takes the time to explain any problems to me and what treatment options are available.
— Christine C
Verified review (1727979)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Patient
Friendly and informative
Friendly and efficient reception staff.
My appointment was almost on time and the hygienist was pleasant, friendly and informative.
— Anonymous
Verified review (1727659)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Patient
Very good
All staff are efficient and the dental care given is very good.
— Christine A
Verified review (1727440)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly staff
Every single person working at the surgery that I had any dealings with, were extremely friendly, polite, efficient and reassuring. Thank you.
— Anonymous
Verified review (1727047)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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