T101447
Review left 3 years ago
This review complies with Google's policies.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really important to us , I will pass it on to the team .
Really friendly dentist
Really friendly dentist, also helped my daughter out with her wobbly tooth.
— Anonymous
Verified review (1695355)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Superb on every visit
The care and service I get at Eclipse is superb on every visit. Mark the dentist and Susan the nurse are very personable and professional in all that they do. Clearly nobody wants to go to the dentist but if you do need to go then this level of service is what we all seek. Thank you.
— Stephen C
Verified review (1695169)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your review which is really important to us. I will pass it on to the team.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Seen Fergus today.
Very officiant and brilliant service
— Nick Keqa
T101281
Review left 3 years ago
This review complies with Google's policies.
Appointment
Struggle as to why my appointments for 9am didn’t start until 0912 …… if I was late I’d get a telling off!
— Anonymous
Verified review (1694772)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you so much for taking the time to leave us a review. Your feedback is very useful to us as part of our Quality Assurance programme. I have fed this information back to the team. As your review has been left anonymously I am unable to contact you to get further details so I can look into the reason why you were delayed. If you would like to contact the practice we will endeavour to investigate further. Many thanks.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
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Patient
Excellent friendly service
Excellent friendly service. Everything explained about the check up and further information provided.
— Anonymous
Verified review (1694586)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Usual High Standards
All as expected.
— Steven C
Verified review (1694498)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent service from start to finish.
From reception right through to being seen with dentist your made to feel welcome and put at ease, been using Eclipse for many years and very happy with the service.
— Denise C
Verified review (1694412)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Wonderful team
As always a very good service of care with a great dentist and wonderful team.
— Lynne M
Verified review (1694360)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Needed an emergency appt as a tooth broke over the weekend - called at 8.50 and had an appt at 9.15. Tooth filled and heading home by 9.35. Fabulous service from both reception and the dentist. Thank you!
— Karen Morgan
T101185
Review left 3 years ago
This review complies with Google's policies.
Highly recommend
Staff are so friendly and welcoming. The dental practice is modern, clean and professional.
My dentist is just fab! Highly recommend the whole team.
— Rachel S
Verified review (1693919)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Check up
Met on reception by smiling welcome. Furgus welcoming and professional as usual. Did amount of treatment and explained everything.
— Brian B
Verified review (1693917)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very polite and helpful
The appointment was very good, all the staff were very polite and helpful. Dentist was very good and made me feel very comfortable explaining things as she went along.
— Anonymous
Verified review (1693783)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Cath Graham
T101040
Review left 3 years ago
This review complies with Google's policies.
Put me at ease
All the staff were caring, considerate and very efficient and put me at ease.
— Margaret T
Verified review (1693508)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Efficient and comfortable
Service was quick, efficient and comfortable and the procedure was explained well by Fergus and aftercare instructions were discussed. Both the receptionist and dental nurse were polite and professional, as always.
— Anonymous
Verified review (1693410)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Recent appointment
Excellent service.
— Mark F
Verified review (1692868)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Great dentist
Great dentist is Niall.
— Henry S
Verified review (1692821)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
They put you at ease
I have always been nervous going to see a dentist, but Mark and the team at Eclipse have been very welcoming, polite, considerate and professional. They put you at ease. Thank you.
— Andrew D
Verified review (1692790)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent review
Excellent review of dental problem.
— Anonymous
Verified review (1692740)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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