Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Friendly staff, really lovely dentist.

— Bex D

T101447 Review left 3 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us , I will pass it on to the team .

Really friendly dentist

5 out of 5 stars
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Really friendly dentist, also helped my daughter out with her wobbly tooth.

— Anonymous

Verified review (1695355) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb on every visit

5 out of 5 stars
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The care and service I get at Eclipse is superb on every visit. Mark the dentist and Susan the nurse are very personable and professional in all that they do. Clearly nobody wants to go to the dentist but if you do need to go then this level of service is what we all seek. Thank you.

— Stephen C

Verified review (1695169) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your review which is really important to us. I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Seen Fergus today.
Very officiant and brilliant service

— Nick Keqa

T101281 Review left 3 years ago
This review complies with Google's policies.

Appointment

4 out of 5 stars
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Struggle as to why my appointments for 9am didn’t start until 0912 …… if I was late I’d get a telling off!

— Anonymous

Verified review (1694772) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to leave us a review. Your feedback is very useful to us as part of our Quality Assurance programme. I have fed this information back to the team. As your review has been left anonymously I am unable to contact you to get further details so I can look into the reason why you were delayed. If you would like to contact the practice we will endeavour to investigate further. Many thanks.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent friendly service

5 out of 5 stars
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Excellent friendly service. Everything explained about the check up and further information provided.

— Anonymous

Verified review (1694586) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Usual High Standards

5 out of 5 stars
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All as expected.

— Steven C

Verified review (1694498) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service from start to finish.

5 out of 5 stars
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From reception right through to being seen with dentist your made to feel welcome and put at ease, been using Eclipse for many years and very happy with the service.

— Denise C

Verified review (1694412) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful team

5 out of 5 stars
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As always a very good service of care with a great dentist and wonderful team.

— Lynne M

Verified review (1694360) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Needed an emergency appt as a tooth broke over the weekend - called at 8.50 and had an appt at 9.15. Tooth filled and heading home by 9.35. Fabulous service from both reception and the dentist. Thank you!

— Karen Morgan

T101185 Review left 3 years ago
This review complies with Google's policies.

Highly recommend

5 out of 5 stars
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Staff are so friendly and welcoming. The dental practice is modern, clean and professional.
My dentist is just fab! Highly recommend the whole team.

— Rachel S

Verified review (1693919) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Met on reception by smiling welcome. Furgus welcoming and professional as usual. Did amount of treatment and explained everything.

— Brian B

Verified review (1693917) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite and helpful

5 out of 5 stars
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The appointment was very good, all the staff were very polite and helpful. Dentist was very good and made me feel very comfortable explaining things as she went along.

— Anonymous

Verified review (1693783) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Cath Graham

T101040 Review left 3 years ago
This review complies with Google's policies.

Put me at ease

5 out of 5 stars
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All the staff were caring, considerate and very efficient and put me at ease.

— Margaret T

Verified review (1693508) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and comfortable

5 out of 5 stars
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Service was quick, efficient and comfortable and the procedure was explained well by Fergus and aftercare instructions were discussed. Both the receptionist and dental nurse were polite and professional, as always.

— Anonymous

Verified review (1693410) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Excellent service.

— Mark F

Verified review (1692868) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great dentist

5 out of 5 stars
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Great dentist is Niall.

— Henry S

Verified review (1692821) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

They put you at ease

5 out of 5 stars
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I have always been nervous going to see a dentist, but Mark and the team at Eclipse have been very welcoming, polite, considerate and professional. They put you at ease. Thank you.

— Andrew D

Verified review (1692790) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent review

5 out of 5 stars
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Excellent review of dental problem.

— Anonymous

Verified review (1692740) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient