Verified review (1875842)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Visiting the Hygienist
Visited the hygienist today and was seen on time. Good & effective treatment. It would have been useful to have been told beforehand about the increase in charges. I could not see them displayed in the waiting room.
— Anonymous
Verified review (1875736)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Wootton Dental Centre
Gita is arranging to fit a crown in February.
— Trevor B
Verified review (1875135)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Very helpful and pleasant
Receptionist and hygienist very helpful and pleasant as always.
— Susan W
Verified review (1874970)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Wootton Dental Centre
Pleasant helpful receptionist and dentist with not too long a wait. It would be nice if subtitles were shown on TV to pass time while waiting.
— Anonymous
Verified review (1874876)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
Excellent service, Fiona is always very clear on the course of action required if any. Very reassuring.
— chris Barrett
T141720
Review left 2 years ago
This review complies with Google's policies.
My experience
Very friendly.
— Anonymous
Verified review (1874716)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Appointment
Did not wait too long for treatment today.
— Robert S
Verified review (1874591)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
On time, efficient
On time, efficient and friendly.
— Nicolette R
Verified review (1874485)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good, clear advice
Really professional, good, clear advice on how to take more care of my teeth, and very thorough. I had a check up with Dr Yang. I came away thinking that was probably the best dental check up I've ever had.
— Paul C
Verified review (1874154)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Hygienist appointment!! I'm really nervous of going to the dentist (from childhood) but the hygienists put me at ease and was really brilliant.
I'll book again.
— Rosie Squires-steptoe
T141164
Review left 2 years ago
This review complies with Google's policies.
Emergency treatment for a broken tooth
I broke a tooth, fortunately it wasn't painful; Wotton Dental Centre saw me within a couple of days and did a very good temporary repair. I was booked in for a more permanent fix within three weeks. Further the treament was covered by the NHS. All in all a very good response.
— James M
Verified review (1873917)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Hygiene visit
Attended for hygiene visit. All went well. Surprised at the rising cost of this service.
— Anonymous
Verified review (1873350)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Wootton Dental Centre? (tap on a rating)
Caring and extremely efficient
Molly - on reception was excellent. Whilst I was waiting for my appointment, I could hear and see how she interacted with patients in person and on the telephone. She was so busy yet so calm, very caring and extremely efficient.
Rama - dentist, as always, so patient and reassuring with me - I’m an anxious patient, so I’m so relieved when I see it is she who deals with me.
— Karin K
Verified review (1872979)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Attentive and caring
Helpful, attentive and caring.
— Anonymous
Verified review (1872750)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
On time, friendly
Appointment on time, friendly team.
— Anonymous
Verified review (1872624)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very helpful
When arranging the next appointment, the receptionist was very helpful.
The new dentist I saw was very nice.
— Anonymous
Verified review (1871843)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendliness of all staff
Friendliness of all staff.
— Anonymous
Verified review (1870732)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Friendly, professional members of staff. The practice sends reminders about your appointment, very useful!
— Lisa Allen
T140770
Review left 2 years ago
This review complies with Google's policies.
My experience
The dentist was very rude. They had the wrong name on the system and she kept saying there’s something wrong. I had already told her I was an anxious patient. She made me go out to the receptionist to ask them to change it to the correct person. She took offense when she saw on my record I prefer the other dentist. She shouted at me I see 80-100 patients one less will make no difference to me. Very rude and heavy handed.
— Anonymous
Verified review (1870397)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very poor