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Bidford Dental Practice

11 Church Street, Bidford-On-Avon, Alcester, B50 4DA

Excellent rating from 715 reviews

5 out of 5 stars

+ 289 reviews from Google 1004 total reviews

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Latest Reviews by Working Feedback

Consultation and X-rays

5 out of 5 stars
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Excellent and thorough examination and explanation given what needed to be done to sort my mouth and gums.

— Kenneth L

Verified review (1990215) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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I was seen at my appointment time. Elizabeth was friendly and efficient. I have no complaints.

— Sue L

Verified review (1988956) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Gentle

5 out of 5 stars
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As usual, Nick was gentle and efficient.

— Janet G

Verified review (1988760) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great, professional, expert treatment

5 out of 5 stars
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I needed a complex procedure with a long appointment, Nick explained what had to be done which seemed a bit like finding a needle in a haystac,k the drilling from the pointed end to the base to clear up and finally repair. Incredible skill no wonder it takes years to become a dentist! Feels better already!

— Paul H

Verified review (1988415) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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Yet again, exceptional service from Nick. This is far beyond your typical visit to the dentist. If you're after somewhere that will provide considered advice, this is the place for you. Nothing short of excellent.

— Darran H

Verified review (1987597) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Makes me feel at ease

5 out of 5 stars
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As usual Dominic was running on time and greeted me with a friendly smile and chat.
Always makes me feel at ease.
The chair had been cleaned prior to me sitting down. Everything is clean.
Dominic took his time over my teeth explaining what he was doing.
My teeth feel fabulous after my visit!

— Sheila R

Verified review (1986408) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

My visit to the Hygienist

5 out of 5 stars
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Excellent service.

— Anonymous

Verified review (1986338) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check-up

5 out of 5 stars
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Nick always very obliging with my concerns.

— Mary M

Verified review (1985108) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

General check-up

5 out of 5 stars
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Surprised to get to see Nic M yesterday, he's not my usual dentist. A quick check-up found no significant issues but Nic was extremely thorough with the examination and post exam explanations of his observations. Couldn't fault his approach nor attitude to treatment.

— Reg R

Verified review (1984718) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent work

5 out of 5 stars
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Excellent work. Very efficient and helpful.

— Anonymous

Verified review (1983544) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Dental Emergency

5 out of 5 stars
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I have been a patient at this practice for several years and always found them helpful, friendly and efficient but this was my first time needing emergency care. I was seen quickly and Nick was empathetic, incredibly considerate and really kind in what for myself was a stressful and painful time. Thank you to the whole team. I would recommend without a doubt.

— Anonymous

Verified review (1983434) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist

5 out of 5 stars
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All very good.

— Anonymous

Verified review (1982993) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist

5 out of 5 stars
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The hygienist was very chatty which was reassuring and explained what she was seeing/doing as she was doing it and when she had finished she summed up again what she found.

— Anonymous

Verified review (1982867) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygeine

5 out of 5 stars
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I went to see the hygienist and was very satisfied with my treatment.

— Anonymous

Verified review (1982670) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Hygienist

5 out of 5 stars
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The hygienist was very professional and explained what was happening in my mouth. Her assistant was pleasant too. No complaints about either from me. Well done.

— Anonymous

Verified review (1980580) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Six month checkup and clean

5 out of 5 stars
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All stages of treatment were carried out professionally and with a friendly, reassuring manner.

— Anonymous

Verified review (1980340) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Root canal work

5 out of 5 stars
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My first experience of an area of work that I was dreading, however I felt comfortable throughout the session and I was not in any pain.

— Sandra M

Verified review (1979610) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Bidford Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygienist extraordinaire

5 out of 5 stars
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Sympathetic and excellent treatment from hygienist Liz.
You always feel that you are in very good hands with her.

— Terry C

Verified review (1979560) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Dental check-up

3 out of 5 stars
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The dental service was efficient and fast. Unfortunately, waiting for the appointment was not and a 45 minute delay in being seen is not acceptable.

— Ben W

Verified review (1978983) Review left 2 years ago
This review was collected via email feedback service.

Reply from Bidford Dental Practice

Dear Mr Williams,

Thank you for bringing this to my attention. As a practice we take patient feedback seriously, learning from it and developing the service we provide our patients and I wish to apologise for your wait at today's appointment.

Our reception team always aim to inform patients of any delays upon arrival and update the patient if there are any changes to the expected delay. I apologise if we fell short on this occasion.

Unfortunately, whilst our clinicians always endeavor to keep to schedule there are occasions where either dental or medical emergencies cause unexpected delays.

Should you wish to discuss further, I am happy for you to contact me via email at [email protected]

Kind Regards

Rebecca Coughtrie - Practice Manager
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Check-up, clean and polish

5 out of 5 stars
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I was very impressed on my recent visit to Bidford Dental Practice. Along with being skillful and
professional, Nick showed his kind and caring side.
I would also like to thank the whole team for their friendly positive attitudes.

— Anonymous

Verified review (1978132) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private