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Bidford Dental Practice

11 Church Street, Bidford-On-Avon, Alcester, B50 4DA

Excellent rating from 714 reviews

5 out of 5 stars

+ 289 reviews from Google 1003 total reviews

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Latest Reviews by Working Feedback

Scan and clean

5 out of 5 stars
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Excellent service from all the staff, Tara is Marvellous.

— Nigel B

Verified review (1938669) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Six month check up.

5 out of 5 stars
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I find the welcome at the surgery is always friendly, followed by a friendly welcome from Nicholas, my dentist, he is very kind and explains everything using normal language rather than in dental medical words.
I don’t feel nervous with him.

— Elizebeth B

Verified review (1937816) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Friendly welcome

5 out of 5 stars
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The friendly welcome, and the usual painless attention to my mouth and teeth.

— David J

Verified review (1937598) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bidford Dental Practice? (tap on a rating) 5 out of 5 stars

Talked me through everything

5 out of 5 stars
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Had a full check up, including X-ray and laser scan. The dentist Nick and his colleague were very attentive, thorough and talked me though everything.

— Anonymous

Verified review (1936287) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Hygienist

4 out of 5 stars
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Why do we have to pay £25 deposit, its driving me to look for another Practice.

— Dominic M

Verified review (1935061) Review left 2 years ago
This review was collected via email feedback service.

Reply from Bidford Dental Practice

Dear Sir,

Thank you for your valuable feedback.

Unfortunately, due to an increasing number of appointments that patients failed to attend this policy had to be introduced to prevent wasted appointments effecting availability for patients wishing to be seen.

We take a £25 fully refundable deposit upon booking appointments with our Dental Hygienist. This is refundable should you change your mind, reschedule or cancel with more than 24 hours’ notice.

This has dramatically decreased our failure to attend for hygienist appointments however despite this, and the reminder service we offer, the practice still had a total of 54 appointments wasted via nonattendance in the last 6 months.

I am sorry you feel the need to search for another practice in light of this however we do value and reflect on feedback.

Please feel free to contact myself via [email protected] should you wish to discuss further.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Exceptional

5 out of 5 stars
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Just as always, a really pleasant visit, very clean and professional and so confident in the Dentist. Makes you feel at ease. Really knows his stuff. Brilliant Dentist. Exceptional!!

— Rachael C

Verified review (1934926) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great dental practice

5 out of 5 stars
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Bidford dental practice is exactly what a dentists should be. Efficient, honest, welcoming. My dentist, Nick, talks me through treatment options and recommendations on whether they are a watching brief for now or something that needs doing sooner. I know that I am in good hands.

— Anonymous

Verified review (1934561) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Teeth cleaned

5 out of 5 stars
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Very good.

— Patricia V

Verified review (1934230) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Useful tips

5 out of 5 stars
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Routine visit with Nick, provided some useful tips for cleaning difficult to reach areas.

— Anonymous

Verified review (1932583) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Rebuild of a broken tooth

5 out of 5 stars
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Well carried out, plenty of care taken to ensure it is comfortable, which it is.

— Anonymous

Verified review (1930678) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Scale and polish as part of treatment plan

5 out of 5 stars
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Tara and Dental Nurse are both kind and reassuring, they don’t rush the patient and explain what and how they will do!
Great service for nervous clients.

— Anonymous

Verified review (1930183) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Customer focussed.

5 out of 5 stars
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The team know how I work away and struggle to fit appointments in with family duties. They contacted me twice when alternative appointments became available to discuss options which may suit me better. That is a customer service which I find really impressive.

— Elizabeth B

Verified review (1929603) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Extraction

5 out of 5 stars
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Excellent treatment, great information re after care.

— Anonymous

Verified review (1928715) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

A very good experience

5 out of 5 stars
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A very good experience, as usual. Given plenty of thorough explanations of issues with my teeth and the possible options. Given time to go away and think about it under no pressure. The filling was done painlessly and efficiently, the dentist and dental nurse were both friendly and chatty.
Today's receptionist was very friendly and smiley, which was lovely.

— Penny T

Verified review (1927635) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

They make you feel so relaxed

5 out of 5 stars
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Had my 6-monthly check-up at the dentist - I am a very nervous patient but they make you feel so relaxed and they are lovely and helpful, all the team.

— Anonymous

Verified review (1924912) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Superb!

5 out of 5 stars
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Tara was so understanding, sensitive and cheery - just what I needed! She spelled out the options and gave me enough information to make a good decision. After being initially quite fearful of my trip to the dentist, I came away feeling that it couldn’t have gone better. Lovely dental nurse too.

— Anonymous

Verified review (1922419) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check up and prepare for crown replacement

5 out of 5 stars
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I used to hate going to see the dentist! Nowadays I don't mind and don't dread going, Tara is exceptional at what she does for me, makes me feel at ease, helpful and explains exactly what she's doing.
Thank you all at Bidford Dental Practice.

— Stephen C

Verified review (1922121) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Check up

5 out of 5 stars
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Consultation on possible treatment including x-ray. Very thorough advice and explanation re: possible courses of action and associated risks.

— Anonymous

Verified review (1921527) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Hygiene procedure was excellent

5 out of 5 stars
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Always made to feel safe and comfortable.

— Anonymous

Verified review (1920705) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Extremely thorough

5 out of 5 stars
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Extremely thorough and professional service.

— Anonymous

Verified review (1920614) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars