Bidford Dental Practice

Scan and clean

Excellent service from all the staff, Tara is Marvellous.

— Nigel B

Verified review (1938669) Review left 2 years ago
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Six month check up.

I find the welcome at the surgery is always friendly, followed by a friendly welcome from Nicholas, my dentist, he is very kind and explains everything using normal language rather than in dental medical words.
I don’t feel nervous with him.

— Elizebeth B

Verified review (1937816) Review left 2 years ago
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Friendly welcome

The friendly welcome, and the usual painless attention to my mouth and teeth.

— David J

Verified review (1937598) Review left 2 years ago
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Talked me through everything

Had a full check up, including X-ray and laser scan. The dentist Nick and his colleague were very attentive, thorough and talked me though everything.

— Anonymous

Verified review (1936287) Review left 2 years ago
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Hygienist

Why do we have to pay £25 deposit, its driving me to look for another Practice.

— Dominic M

Verified review (1935061) Review left 2 years ago
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Reply from Bidford Dental Practice

Dear Sir,

Thank you for your valuable feedback.

Unfortunately, due to an increasing number of appointments that patients failed to attend this policy had to be introduced to prevent wasted appointments effecting availability for patients wishing to be seen.

We take a £25 fully refundable deposit upon booking appointments with our Dental Hygienist. This is refundable should you change your mind, reschedule or cancel with more than 24 hours’ notice.

This has dramatically decreased our failure to attend for hygienist appointments however despite this, and the reminder service we offer, the practice still had a total of 54 appointments wasted via nonattendance in the last 6 months.

I am sorry you feel the need to search for another practice in light of this however we do value and reflect on feedback.

Please feel free to contact myself via [email protected] should you wish to discuss further.

Overall, how was your experience of our service? Good

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Exceptional

Just as always, a really pleasant visit, very clean and professional and so confident in the Dentist. Makes you feel at ease. Really knows his stuff. Brilliant Dentist. Exceptional!!

— Rachael C

Verified review (1934926) Review left 2 years ago
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Great dental practice

Bidford dental practice is exactly what a dentists should be. Efficient, honest, welcoming. My dentist, Nick, talks me through treatment options and recommendations on whether they are a watching brief for now or something that needs doing sooner. I know that I am in good hands.

— Anonymous

Verified review (1934561) Review left 2 years ago
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Teeth cleaned

Very good.

— Patricia V

Verified review (1934230) Review left 2 years ago
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Useful tips

Routine visit with Nick, provided some useful tips for cleaning difficult to reach areas.

— Anonymous

Verified review (1932583) Review left 2 years ago
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Rebuild of a broken tooth

Well carried out, plenty of care taken to ensure it is comfortable, which it is.

— Anonymous

Verified review (1930678) Review left 2 years ago
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Scale and polish as part of treatment plan

Tara and Dental Nurse are both kind and reassuring, they don’t rush the patient and explain what and how they will do!
Great service for nervous clients.

— Anonymous

Verified review (1930183) Review left 2 years ago
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Customer focussed.

The team know how I work away and struggle to fit appointments in with family duties. They contacted me twice when alternative appointments became available to discuss options which may suit me better. That is a customer service which I find really impressive.

— Elizabeth B

Verified review (1929603) Review left 2 years ago
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Extraction

Excellent treatment, great information re after care.

— Anonymous

Verified review (1928715) Review left 2 years ago
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A very good experience

A very good experience, as usual. Given plenty of thorough explanations of issues with my teeth and the possible options. Given time to go away and think about it under no pressure. The filling was done painlessly and efficiently, the dentist and dental nurse were both friendly and chatty.
Today's receptionist was very friendly and smiley, which was lovely.

— Penny T

Verified review (1927635) Review left 2 years ago
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They make you feel so relaxed

Had my 6-monthly check-up at the dentist - I am a very nervous patient but they make you feel so relaxed and they are lovely and helpful, all the team.

— Anonymous

Verified review (1924912) Review left 2 years ago
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Superb!

Tara was so understanding, sensitive and cheery - just what I needed! She spelled out the options and gave me enough information to make a good decision. After being initially quite fearful of my trip to the dentist, I came away feeling that it couldn’t have gone better. Lovely dental nurse too.

— Anonymous

Verified review (1922419) Review left 2 years ago
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Check up and prepare for crown replacement

I used to hate going to see the dentist! Nowadays I don't mind and don't dread going, Tara is exceptional at what she does for me, makes me feel at ease, helpful and explains exactly what she's doing.
Thank you all at Bidford Dental Practice.

— Stephen C

Verified review (1922121) Review left 2 years ago
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Check up

Consultation on possible treatment including x-ray. Very thorough advice and explanation re: possible courses of action and associated risks.

— Anonymous

Verified review (1921527) Review left 2 years ago
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Hygiene procedure was excellent

Always made to feel safe and comfortable.

— Anonymous

Verified review (1920705) Review left 2 years ago
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Extremely thorough

Extremely thorough and professional service.

— Anonymous

Verified review (1920614) Review left 2 years ago
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