Working Feedback

Queensway Orthodontics (Billingham)

170 Queensway, Billingham, Teesside, TS23 2LR

Excellent rating from 85 reviews

5 out of 5 stars

430 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Gemma Barrett

T42632 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thanks for taking the time to leave us five stars Gemma! Massively appreciated!

Review from Google

5 out of 5 stars
google logo
Amazing from start to finish! Thank you Queensway!

— leanne mortimer

T42633 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s great to hear you are happy with the service we provided Leanne!

Review from Google

5 out of 5 stars
google logo
I had fixed braces. I had such a pleasant experience after seeing a photo of myself at a wedding I thought I could not believe I hadn’t noticed how bad my teeth were! So I got myself booked in! I had a deadline for my cousins wedding as I was bridesmaid and wanted a perfect smile. Guy and Chantelle and Katie saw to this and gave me that perfect smile! The team are literally the best at what they do and are the kindest most loveliest people I’ve ever met. The whole team all went above and beyond to get me my perfect smile. And they did just that. I was anxious about having braces but they all put me at ease. I would recommend everyone to visit Queensway orthodontics.

— Hollie Miller

T42634 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hollie - it’s wonderful to hear that having treatment has made you feel more confident in yourself and the team put you at ease throughout!

Review from Google

5 out of 5 stars
google logo
Lovely staff and always on hand to help even years after treatment couldn’t recommend enough!

— kaitlyn mcnulty

T42635 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Years later and you and still love your smile - that’s what we like to hear! It’s great to know that you rate the aftercare we provide!

Review from Google

5 out of 5 stars
google logo
I recently had upper and lower metal fixed braces fitted at queensway orthodontics. The care provided has been amazing so far. Everything has been explained thoroughly. I cant wait for the end result.

— Wallis Payne

T42636 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

We can’t wait to see your final result either Wallis! Thanks for taking the time to leave us a Google review!

Review from Google

5 out of 5 stars
google logo
Had my braces fitted today by Chantelle and Jade.
Lovely experience. Chantelle explained everything she was doing.
Definitely recommend Queensway orthodontics.
?

— Amanda Jayne Spence

T42637 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thanks for the recommendation Amanda! We can’t wait to see your final result - please keep us updated with your treatment - we’d love to see how you are getting on!

Review from Google

5 out of 5 stars
google logo
I am now coming to the end of my orthodontic treatment and the service I have received has been outstanding. The results I am seeing are just fabulous and my only regret is that I didn't come to Queensway sooner. I am beyond pleased with the excellent care that I have received from Katie. My visits to Katie are always a positive experience. She is professional, knowledgeable, friendly and kind. Katie has a calming presence and always creates a welcoming atmosphere and genuinely cares about the treatment she gives. Thank you so much Katie. The Dental Nurse, Victoria, involved in my visits has been so lovely and makes me feel at ease, she is a credit to your practice. I would highly recommend Queensway Orthodontics, 5 stars from me, a legendary service.

— Tanya Neville

T42605 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

What a wonderful review Tanya! It’s awesome to hear you are extremely satisfied with the service we have provided so far! Please keep us updated with your progress on our socials @queenswaybraces - we’d love to see how your getting on!

Review from Google

5 out of 5 stars
google logo
I recently started my Invisalign journey with Queensway and everything has been absolutely amazing so far! Would highly recommend 😊

— Jennifer Buchan

T42527 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s great to hear you are loving your journey with us so far Jennifer! Please keep us updated with your progress!

Great service as always

5 out of 5 stars
workingfeedback logo
Great service as always, very helpful and explained everything very clearly, thank you.

— Isobel O

Verified review (1535508) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Michelle Freeman

T42528 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thanks for the 5 stars Michelle! It is very much appreciated!

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Lauren Bradshaw

T42503 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Wow! Thanks for the 5 stars Lauren! ??

Review from Google

5 out of 5 stars
google logo
Both Guy and Leanne were really helpful in providing all the information I needed on brace treatment and I am already looking forward to my next appointment! Would definitely recommend Queensway Orthodontics Billingham.

— Eve Williams

T42452 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

What wonderful feedback - thank you so much Eve! It’s fantastic to hear that Guy and Leanne provided you all the information that you needed and you are looking forward to your next appointment. Please keep us updated with your progress through our social media channels @queenswaybraces - we’d love to see how you are getting on!

Review from Google

5 out of 5 stars
google logo
Lovely environment and you can really tell they care about every patient

— Oliver Mawson

T42395 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It was great to see you today Oliver! Thank you for being a fantastic patient!

Review from Google

5 out of 5 stars
google logo
I started my orthodontic journey with Queensway Billingham in November 2020. I booked a virtual consultation with Leanne after submitting pictures of my teeth; she talked me through my options and length of treatment - I was initially going to get full ceramic braces but Leanne discussed having ceramic on top and fixed braces on the bottom, which I never thought was an option (and also a bit cheaper!). Leanne booked me in for an assessment at the practice where Louise assessed my teeth for treatment and confirmed my quote. I booked my next appointment to get my braces from there. The whole process has been so easy and straightforward. Every member of staff in the practice is so friendly and helpful! They have robust Covid measures in place - I am impressed by their use of technology to reduce the amount of patients in the practice at once. They have great finance options to make orthodontic treatment affordable. I would definitely recommend! Thank you all for the brilliant service you have provided so far.

— Claire Bartlett

T42367 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Wow! Thank you for taking the time to leave us such a wonderful review Claire! It’s great to hear you were happy with the service we provided - especially with the measures we have put in place due to the recent pandemic!

Review from Google

5 out of 5 stars
google logo
I had Invisalign and composite bonding at Queensway Jesmond. Aside from being so thrilled with my smile transformation, my experience was totally made by the high level of service. Everyone at Queensway is lovely and professional and the quality of every aspect is second to none. I’d return and recommend in a heartbeat!

— Emily Morris

T42369 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Emily - thank you so much for your kind words, it means a lot to us to hear you are happy with the outcome of your treatment and with the service we provided! It’s been a pleasure having you as a patient!

Review from Google

5 out of 5 stars
google logo
I have always been self conscious of my teeth, but after seeing the great reviews about Queensway, I decided to go for a consultation. Everybody was kind, polite and relaxed and you could tell everyone really enjoyed their job and loved working there (we discussed gel nails at my very first appointment!!) After being told my teeth would be sorted with no problems, I bit the bullet and went for it- I have never looked back!! I'm almost at the end of my treatment and cannot wait for the end result.. The amount of compliments I've had already is just crazy! I highly recommend Queensway and at any given chance, I tell people about them and push for people to give them a try!!

— Hannah Gray

T42370 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

We can’t thank you enough for your kind words Hannah! It’s great to hear the team put you at ease - nail colour is always up for discussion with our team! ???
It’s wonderful to hear you are feeling a lot more confident since starting treatment and we can’t wait to see your final result!

Review from Google

5 out of 5 stars
google logo
When my daughter had to wear block braces, I was nervous for her, I read people's feedback, and worried about her, the first few days took time to get used to them, but like the orthodontic said, the more you wear them the quicker you get them out, and this was true, she soon went on to fixed braces, went in alone for them due to covid, the staff are friendly, approachable, and efficient. She's now had treatment for a year and a half, and already the results are amazing, I am so pleased she's stuck to the treatment, worn them as she was told, not eaten things she shouldn't etc. We now are looking forward to finishing her treatment. Can't wait to see the final results. Totally recommend Queens way orthodontics.

— lianne metcalfe

T42371 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s music to our ears to hear your daughter has gotten used to wearing her braces and is seeing impressive results already!
Thank you for taking the time to leave us such a lovely review and your kind comments regarding the team - you’ve made their day!

Review from Google

5 out of 5 stars
google logo
I would highly recommend Queensway orthodontics. I had my braces fitted just over a year ago with Laura and I am so pleased I did. My teeth already look amazing and I’m only a couple of months away from getting them taken off. Thank you so much 😃

— Alice Christon

T42372 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s awesome to hear you are happy with your results so far Alice! Not long to go and we are as excited as you to see the final result! Please keep us updated with your progress we’d love to see!

Review from Google

5 out of 5 stars
google logo
Staff were friendly and knowledgeable. Would definitely recommend

— Amanda Shevels

T42373 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s great to hear you would recommend us to your friends and family Amanda! Thanks for being a wonderful patient!

Review from Google

5 out of 5 stars
google logo
Absolute brilliant care from the start.
All the staff members I met were friendly and helpful.
I couldn’t be any happier with the end result of my teeth.

— Jemma Burns

T42375 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

We are so happy to hear you love the results of your treatment Jemma - it really means the ? to us!