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Queensway Orthodontics (Billingham)

170 Queensway, Billingham, Teesside, TS23 2LR

Excellent rating from 85 reviews

5 out of 5 stars

430 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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My kids have been coming to Queensway for years I’ve got no complaints at all with them their staff are so lovely and make you feel welcome my daughter was really scared yesterday when she got her braces on but Katie and Keshia made her feel so comfortable and Katie went through it step by step to make sure she was ok

— Laura Robson

T66999 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s music to our ears to hear yourself and your children have had such a positive experience with us Laura! Thank you for taking the time to leave a google review - Katie and Keisha are absolutely THRILLED ??

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sophie Ainslie

T66974 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thanks for the 5 stars Sophie - it’s really made our day!

Friendly, informative

5 out of 5 stars
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Friendly, informative staff.

— Anonymous

Verified review (1592447) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Queensway Orthodontics

5 out of 5 stars
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Braces fitted.

— Anonymous

Verified review (1592376) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Went for a scale and polish,Leigh and Courtney made my visit very pleasant, person centred care excellent!

— Sophie White

T66833 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hello Sophie! Thank you so much for sharing this five star review with us! We are delighted that you had a great scale and polish appointment! ?

Review from Google

5 out of 5 stars
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Leigh and Courtney were super amazing today! I was definitely in safe hands and given a bespoke service( advice to suit my lifestyle). Thanks ladies xxx

— judith K

T66808 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you so much for this awesome five star review Judith! ???

So professional, reassuring and lovely

5 out of 5 stars
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Leigh and Courtney are so professional, reassuring and lovely. It’s a pleasure getting a scale and polish when the customer service is as awesome as this. I feel more confident about interdental cleaning now and the take home advice is excellent. So gentle and my teeth feel lovely and clean. Thank you!

— Karen H

Verified review (1592067) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ellis Barker

T66684 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for the five star review Ellis! ?

Review from Google

5 out of 5 stars
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My name is Finley and the staff were so nice when cleaning my teeth and they often gave ne breaks to make the experience more comfortable

— Audiobooks kids

T66545 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

This is so lovely to hear! Thank you so much for sharing your experience and for leaving our team a five star review! ?

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Kenneth Birch

T65554 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for the five star review, Kenneth! ?

Review from Google

5 out of 5 stars
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My son Ben had his braces fitted today by Laura and Maygen they were brilliant! Ben was nervous but they both made him relax and feel reassured. They were really friendly and helpful.

— Jane Foley

T65555 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Jane, it’s great to hear you had a positive experience with our team at Billingham! We have shared your comments with the team! Thank you ??

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Claire Laverick

T65536 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for the five star review Claire! ?

Review from Google

5 out of 5 stars
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Huge thank you to Leigh and Hollie for looking after me and my teeth today! After a terrible time elsewhere, I was apprehensive about having a scale and polish but they made everything really easy and took the time to explain everything and made sure I was OK. I'll definitely be back.

— Alison Grange

T65537 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Alison, thank you so much for the five star review! Leigh and Hollie are delighted with your positive feedback ?

Review from Google

5 out of 5 stars
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Leigh and Hollie were amazing this morning. I wanted a scale and polish before beginning my Invisalign treatment and the results were brilliant! Also laughed continuously and was made to feel completely at ease - I’d highly recommend and looking forward to my next appointment!

— Emily Strachan

T65515 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hello Emily! Thank you for this awesome five star review! We are thrilled you had a great experience at your scale and polish appointment with Leigh and Hollie! Our team are delighted with the feedback ??

Queensway Orthodontics (Billingham)

5 out of 5 stars
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Friendliness and efficiency.

— Joshua H

Verified review (1590112) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Katie and Lauren have fitted my daughters braces this mornin, they were so lovely and reassured her the whole time, explaining everything she needed to know. We all can't wait to see her results.

— nicki b

T65362 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hey Nicki! Thank you for this lovely five star review. Katie,siren and the team are delighted! ?

Friendly and professional

4 out of 5 stars
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Friendly and professional staff who offered good advice.

— Andrew Q

Verified review (1589725) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 4 out of 5 stars

Lovely friendly atmosphere

5 out of 5 stars
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Lovely friendly atmosphere. Everything clearly explained as we went along. Many thanks.

— Hollie B

Verified review (1588712) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Laura and Courtney were so lovely and explained everything to me. Was a quick and easy experience x

— Olivia Heeley

T64693 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you Olivia for taking the time to share your positive experience with us! ?

Definitely recommend

5 out of 5 stars
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Very helpful and friendly, definitely recommend and use again.

— Louise D

Verified review (1588621) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars