Working Feedback

Queensway Orthodontics (Billingham)

170 Queensway, Billingham, Teesside, TS23 2LR

Excellent rating from 85 reviews

5 out of 5 stars

430 total reviews

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Latest Reviews by Working Feedback

Comfortable and looked after

4 out of 5 stars
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Really nice staff made me feel comfortable and looked after.

— Anonymous

Verified review (1575399) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 4 out of 5 stars

Review from Google

5 out of 5 stars
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The Queensway staff have been really good with my daughter. She confidentially smiles. Thank you to all involved in her care since the start.

— Val Pace

T60600 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hello Val - thank you so much for leaving us a five star review! ?

The staff were amazing

5 out of 5 stars
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I was apprehensive about my son getting braces but the staff were amazing. Put us both at ease. Explained exactly what they were going to do and when. They explained how to look after the braces, what he can and can’t eat. I needn’t have worried. Thank you

— Anonymous

Verified review (1574099) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

The staff were amazing

5 out of 5 stars
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The staff were amazing, so kind and easy to talk to about any problems regarding my braces !! They have given me the smile of my dreams!

— Anonymous

Verified review (1572915) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Absolutely brilliant

5 out of 5 stars
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The ladies were amazing when my sons braces where getting fitted. They talked him through every step to reassure him and myself, they also supported me as i was very anxious too. Absolutely brilliant.

— Liam M

Verified review (1572866) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Absolutely brilliant

5 out of 5 stars
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Absolutely brilliant from start to finish, still attended needed appointments through covid, every staff member was lovely always felt at ease, and the results are amazing, I’m really happy with my new smile.

— Toni J

Verified review (1571886) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Excellent care

5 out of 5 stars
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Excellent care. Perfect smile and teeth now treatment has finished.

— Anonymous

Verified review (1571551) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Cheryl Earnshaw

T59014 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for the five star review Cheryl! ?

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— anne welsh

T58640 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Anne, thank you for leaving us a five star review! ?

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Matty Slater

T58316 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Matty - thank you for the five star review!

Amazing attitude

5 out of 5 stars
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Amazing attitude for working, great staff.

— Anonymous

Verified review (1566978) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Evie Hodgson

T53249 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Evie - thank you for leaving us a five star review! ?

A big thank you

5 out of 5 stars
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How friendly the staff are towards you, also found the staff made you feel comfortable and reassuring when it comes to any procedures that may of been loud or have a weird feeling on your teeth. Just want to say a big thank you to Guy and the rest of the staff that have helped me gain my confidence back in the last 8 months, really appreciate it and I’m overwhelmed with my results!

— Abigail M

Verified review (1565153) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Excellent and friendly service

5 out of 5 stars
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Excellent and friendly service from every member of staff I have seen at Queensway, couldn’t be happier with my treatment or the service I’ve received.

— Fiona S

Verified review (1564604) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— kerry mcardle

T52821 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Kerry, thank you for leaving us a five star review!

Recent dental appointment

5 out of 5 stars
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Staff were all lovely.

— Hannah G

Verified review (1564013) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Made Grace feel at ease throughout her appointment.

— Victoria Fletcher

T52768 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hello Victoria! Thank you for leaving us a five star review and we are delighted Grace felt at ease during her appointment. Take care! ?

My experience

5 out of 5 stars
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Daughter has braces fitted excellent service, care and attention and after service nice touch to get a call afterwards to see how she was.

— Amelia T

Verified review (1563003) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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My son had his braces removed today and his teeth look fantastic.

— Anonymous

Verified review (1562306) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sophie Fowler

T52078 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Sophie! Thank you for leaving us a five star review!