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Queensway Orthodontics (Billingham)

170 Queensway, Billingham, Teesside, TS23 2LR

Excellent rating from 85 reviews

5 out of 5 stars

430 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I was under the care of Guy at Queensway Orthadontics for my Invisalign treatments for a couple of years and have since had excellent after care. I am so pleased with the results of my invisalign treatment and the service delivered by Guy and his team. Patient care is second to none and I would recommend Queensway Orthadontics to anyone (in fact I already have - my family members are equally impressed).

— Jessica Mccarrick

T52023 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Jessica, thank you for leaving us a five star review! We are delighted you have had a great Invisalign experience with us and we hope you LOVE your new smile! Please share your selfies with us and don’t forget to tag us! ?

Staff are lovely and so kind

5 out of 5 stars
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The staff are lovely and so kind, they make you feel comfortable with everything it helps especially because of corona.

— Anonymous

Verified review (1558833) Review left 4 years ago
This review was collected via kiosk or tablet.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Queensway Orthodontics (Billingham)

4 out of 5 stars
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Would be nice when getting treatment done, it would be nice that they can talk to you and explain what is going on, also I recommend friends but never received nothing for that, when getting my brace off would of been nice to receive a call to see if you're happy with everything, as didn't know I was getting a wire put on the back of my teeth for the rest of my life, really think it would of been nice to talk to Dr Guy after my brace been taken off to go through things would of been nice, it also would of been nice to get your teeth cleaned afterwards or whitening in the package, just when talked to my friends who I recommend them to Queensway they said they have, which is not that great when knowing I paid the same amount or more than them, would be nice as well to get used to one dentist for your treatment not getting different ones..staff are lovely and helpful thank you Queensway.

— Leanne W

Verified review (1558592) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 4 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Everyone was really friendly my appointments were with Katie, Courtney and Jade

— charlotte

T51703 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Charlotte! Thank you for leaving us a five star review! It means so much to our team! ??

Professional and well-mannered staff

5 out of 5 stars
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Professional and well-mannered staff - very helpful.

— Anonymous

Verified review (1556447) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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My daughter has been with Queensway for the last 20 months for braces and has had an excellent experience, even through COVID. All the staff are friendly and professional and the results are outstanding! We’d definitely recommend them.

— Dan & Jo Purvis

T50530 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hello Dan, thank you for taking the time to leave us a fantastic five star review! We are delighted that your daughter had a great experience with us!

Queensway Orthodontics (Billingham)

5 out of 5 stars
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How nice the staff are and how they helped me achieve my perfect teeth.

— Anonymous

Verified review (1556333) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Lovely with my daughter

5 out of 5 stars
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Dentist Louise was lovely with my daughter.

— Jessica B

Verified review (1556112) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Kathryn Robinson

T50393 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hey Kathryn, thank you for leaving us a five star review! ?

Went the extra mile

5 out of 5 stars
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First-class experience. All staff went the extra mile and were courteous, warm and knowledgeable.

— Anonymous

Verified review (1555872) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Today I had my last appointment with the wonderful Leanne from the Queensway team; I could not be happier. I am the most anxious dentist goer and I am so grateful to every member of staff for their reassurance and expertise along the way!
I would not recommended anyone more highly than Queensway!
Thank you!

— S Lowe

T50117 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Stephanie, thank you for sharing your experience with us and we have loved seeing your selfies throughout your treatment! We are delighted that you are thrilled with your results! ?

A pleasant experience

5 out of 5 stars
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Positive response from all of the staff, a pleasant experience every time I attended.

— Anonymous

Verified review (1553588) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Great virtual appointment

5 out of 5 stars
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Great virtual appointment with friendly informative person.

— Amy W

Verified review (1553126) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

On time

5 out of 5 stars
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Was on time and easy to navigate.

— Anonymous

Verified review (1553103) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Amy Holmes

T42368 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for taking the time to leave us 5 stars Amy! Honestly it means the ? to us!

So happy with my new smile

5 out of 5 stars
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Queensway really made my dream smile come true! I am so happy with my new smile!

— Erin G

Verified review (1552550) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Victoria Reynard

T49071 Review left 4 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for leaving us a review Victoria!

Really happy with the outcome

5 out of 5 stars
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Staff were all really nice and friendly. Really happy with the outcome of my orthodontic treatment (fixed braces) and now I am starting my teeth whitening.

— Casey C

Verified review (1551848) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

My teeth look amazing

5 out of 5 stars
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I have been going here for 2 years and I think every staff member gives you 110%, makes you so comfortable and are all so friendly. My experience here was very good and wouldn’t change a thing and my teeth look amazing so thank you all so very much I appreciate it.

— Anonymous

Verified review (1551724) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Effective and easy to access

5 out of 5 stars
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This process has been very effective and easy to access. We are very happy with the outcome. Thank you to Heidi and her team.

— Anonymous

Verified review (1551302) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately, or on the NHS? NHS