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Queensway Orthodontics (Billingham)

170 Queensway, Billingham, Teesside, TS23 2LR

Excellent rating from 85 reviews

5 out of 5 stars

430 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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After a few years of deliberation, I finally decided to get my Invisalign retainer fitted last Monday. Couldn’t have picked a better practice to get this done, as Queensway has offered a fantastic and highly professional service throughout the entire process. Highly recommended :) Many thanks to Katie & Jade for their friendly and attentive customer service too!

— Cal Carmichael

T44029 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Cal! Thank you for leaving us a lovely review. We will pass over your comments to the team - they will be delighted! Take care and see you soon ???

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jan Henry

T44002 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Jan, thank you for leaving us a five star review! ?????

Private Dental Treatment

5 out of 5 stars
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This person left a star rating but no comment.

— George R

Verified review (1539113) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Nothing is too much trouble

5 out of 5 stars
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Excellent friendly service. Would highly recommend (my Wife has now started Invisalign here!).
Nothing is too much trouble for them.

— Anonymous

Verified review (1539077) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Rachel Geddes

T43905 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Rachel, thank you for taking the time to leave us a five star review! ?????

A smile I am proud of

5 out of 5 stars
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All through my treatment the orthodontists were excellent and I now have a smile I am proud of. They gave me loads of advice and have helped me be more confident! Thank you!

— Benjamin G

Verified review (1538846) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Amazing my son got his braces for the first time he was nervous and they made him feel so comfortable and talked him thru every step amazing work

— Kirsty Degnan

T43736 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Kirsty, thank you so much for taking the time to leave us a five star review! We are delighted that your son had a great experience with us. Take care!

Excellent, felt at ease

5 out of 5 stars
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Excellent. Friendly. Felt at ease. Was so easy doing the appointment online via video message. I’d suggest you continue this service even after the pandemic. Saves travel and parking etc. Thanks.

— Beth B

Verified review (1537491) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Queensway Orthodontics (Billingham)

5 out of 5 stars
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It was very straightforward.

— Charlotte C

Verified review (1537484) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

NHS Dental Treatment

5 out of 5 stars
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Excellent service and friendly staff. Joanne and Georgina helped my anxious daughter by explaining everything being done and talking through the treatment. Can’t recommend them highly enough.

— Amelia J

Verified review (1537393) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Amelia Jenkinson

T43153 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Amelia - thank you for taking the time to leave us a review. It means a lot to us!

Queensway Orthodontics (Billingham)

5 out of 5 stars
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Straight forward and easy to use

— Finlay S

Verified review (1536641) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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I started my braces journey here 3 months ago and can't say good enough things about it. Their treatment plans are so flexible, the doctors are fantastic. Dr Guy is simply a magician and the whole team is very friendly, from the admin to the nurses, everyone, so kind, welcoming and reasurring. Any issues I've had with the brace were handled swiftly and with so much care. It's definitely worth every penny and I'm looking forward to having a beautiful smile at the end of my treatment. I just think it's definitely the best place to go to in the whole of North East, the hype is real and the quality of work fantastic. I'd happily recommend it to anyone thinking about improving their smile.

— Cristina Razlovan

T42903 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Cristina, thank you so much for leaving us a five star review. We are delighted to know you have had a great experience with us so far! Take care and see you soon ??

Review from Google

5 out of 5 stars
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I started my treatment in January 2021 and am going for my 2nd appointment today. I have had a great experience with this team so far. Guy is my ortgodontist, he is great. Katie and Lisa are my therapists. Putting the attachments for the braces on is a little uncomfortable but Katie did an absolutely smashing job. She was constantly speaking to me while working on the attachments which made me feel a lot better.
Looking forward to seeing them again ☺️

— Tannaz Pak

T42855 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Hi Tannaz, thank you very much for taking the time to leave us a great review! ?? we are delighted that you have had a great experience with us! We have passed over your comments to our team. Take care and see you soon!

Brilliant service

5 out of 5 stars
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Brilliant service from start to finish, can’t fault anything, would highly recommend. Great staff.

— Anonymous

Verified review (1536140) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent service, all social distance rules applied. Felt very comfortable in practice.

— emma bradley

T42735 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

It’s great to hear you felt comfortable at the practice due to the safety measures we have put in place Emma! Thank you for taking the time to leave us a Google review - it is really appreciated!

I felt very safe

5 out of 5 stars
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All staff were very welcoming and friendly and I felt very safe regarding covid procedures. I was talked through all my treatment so I was fully aware of what they were doing and felt very comfortable.

— Anonymous

Verified review (1535950) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Katie Turner

T42703 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thank you for leaving us a five star review Katie! ?

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lauren Mackay

T42673 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Thanks for the 5 stars Lauren!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ellie Templeman

T42631 Review left 5 years ago
This review complies with Google's policies.

Reply from Queensway Orthodontics (Billingham)

Wow 5 stars! Thank you so much Ellie! We can’t wait to see your final result!