After a few years of deliberation, I finally decided to get my Invisalign retainer fitted last Monday. Couldn’t have picked a better practice to get this done, as Queensway has offered a fantastic and highly professional service throughout the entire process. Highly recommended :) Many thanks to Katie & Jade for their friendly and attentive customer service too!
— Cal Carmichael
T44029
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Cal! Thank you for leaving us a lovely review. We will pass over your comments to the team - they will be delighted! Take care and see you soon ???
Review from Google
This person left a star rating but no comment.
— Jan Henry
T44002
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Jan, thank you for leaving us a five star review! ?????
Private Dental Treatment
This person left a star rating but no comment.
— George R
Verified review (1539113)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Nothing is too much trouble
Excellent friendly service. Would highly recommend (my Wife has now started Invisalign here!).
Nothing is too much trouble for them.
— Anonymous
Verified review (1539077)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Rachel Geddes
T43905
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Rachel, thank you for taking the time to leave us a five star review! ?????
A smile I am proud of
All through my treatment the orthodontists were excellent and I now have a smile I am proud of. They gave me loads of advice and have helped me be more confident! Thank you!
— Benjamin G
Verified review (1538846)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Amazing my son got his braces for the first time he was nervous and they made him feel so comfortable and talked him thru every step amazing work
— Kirsty Degnan
T43736
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Kirsty, thank you so much for taking the time to leave us a five star review! We are delighted that your son had a great experience with us. Take care!
Excellent, felt at ease
Excellent. Friendly. Felt at ease. Was so easy doing the appointment online via video message. I’d suggest you continue this service even after the pandemic. Saves travel and parking etc. Thanks.
— Beth B
Verified review (1537491)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating)
Queensway Orthodontics (Billingham)
It was very straightforward.
— Charlotte C
Verified review (1537484)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating)
NHS Dental Treatment
Excellent service and friendly staff. Joanne and Georgina helped my anxious daughter by explaining everything being done and talking through the treatment. Can’t recommend them highly enough.
— Amelia J
Verified review (1537393)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Amelia Jenkinson
T43153
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Amelia - thank you for taking the time to leave us a review. It means a lot to us!
Queensway Orthodontics (Billingham)
Straight forward and easy to use
— Finlay S
Verified review (1536641)
Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Queensway Orthodontics (Billingham)? (tap on a rating)
Review from Google
I started my braces journey here 3 months ago and can't say good enough things about it. Their treatment plans are so flexible, the doctors are fantastic. Dr Guy is simply a magician and the whole team is very friendly, from the admin to the nurses, everyone, so kind, welcoming and reasurring. Any issues I've had with the brace were handled swiftly and with so much care. It's definitely worth every penny and I'm looking forward to having a beautiful smile at the end of my treatment. I just think it's definitely the best place to go to in the whole of North East, the hype is real and the quality of work fantastic. I'd happily recommend it to anyone thinking about improving their smile.
— Cristina Razlovan
T42903
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Cristina, thank you so much for leaving us a five star review. We are delighted to know you have had a great experience with us so far! Take care and see you soon ??
Review from Google
I started my treatment in January 2021 and am going for my 2nd appointment today. I have had a great experience with this team so far. Guy is my ortgodontist, he is great. Katie and Lisa are my therapists. Putting the attachments for the braces on is a little uncomfortable but Katie did an absolutely smashing job. She was constantly speaking to me while working on the attachments which made me feel a lot better.
Looking forward to seeing them again ☺️
— Tannaz Pak
T42855
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Hi Tannaz, thank you very much for taking the time to leave us a great review! ?? we are delighted that you have had a great experience with us! We have passed over your comments to our team. Take care and see you soon!
Brilliant service
Brilliant service from start to finish, can’t fault anything, would highly recommend. Great staff.
— Anonymous
Verified review (1536140)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Excellent service, all social distance rules applied. Felt very comfortable in practice.
— emma bradley
T42735
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
It’s great to hear you felt comfortable at the practice due to the safety measures we have put in place Emma! Thank you for taking the time to leave us a Google review - it is really appreciated!
I felt very safe
All staff were very welcoming and friendly and I felt very safe regarding covid procedures. I was talked through all my treatment so I was fully aware of what they were doing and felt very comfortable.
— Anonymous
Verified review (1535950)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Katie Turner
T42703
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Thank you for leaving us a five star review Katie! ?
Review from Google
This person left a star rating but no comment.
— Lauren Mackay
T42673
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Thanks for the 5 stars Lauren!
Review from Google
This person left a star rating but no comment.
— Ellie Templeman
T42631
Review left 5 years ago
This review complies with Google's policies.
Reply from Queensway Orthodontics (Billingham)
Wow 5 stars! Thank you so much Ellie! We can’t wait to see your final result!