Review from Google
I usually get quite anxious when calling up a dentist due to my anxiety. However, when I spoke with Faaris, a receptionist at the clinic, I felt immediately at ease. Faaris was incredibly understanding and addressed all my concerns with patience and kindness. His professionalism and empathy truly made a difference for me. I highly recommend this dental clinic for their excellent customer service, especially if you have anxiety like I do.
— Usaid Zubair
T272259
Review left 2 years ago
This review complies with Google's policies.
Review from Google
I recently contacted Night Dental and was assisted by Faaris, the receptionist, who was extremely helpful. His friendliness made the entire process smooth and stress-free. Recommend.
— Andrew
T272260
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Service was exceptional from Faaris who provided a lot of great assistance.
— Omar Nasr
T272261
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Booked an appointment on the phone early afternoon and got seen to a couple hrs later. Dr Asif made the experience great for my elderly mum. I will choose this to be my regular dentist! Very straightforward and clean tidy place!
However made 4 star because slight long waiting time
UPDATE: my second visit (my personal first appointment) was amazing! Dr Abbas is a lovely fella and did a fab job with both my 2 fillings and a scale and polish, giving me a good service and lots of attention to detail. Made the 50min drive down worth it! I was only waiting around 5 mins.
Can’t complain about the prices as they’re defo better vfm than other dentists around!
Brownie points because visitor parking has been sorted as well.
HIGHLY RECOMMEND thankyou to all the staff will be returning and booking examinations for my children and husband!
— Upturned Pumpkin
T272243
Review left 2 years ago
This review complies with Google's policies.
Review from Google
excellent help from staff, alia gave me the right info for the clinic i needed
— tal
T272262
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Aaliya was very helpful, friendly on the phone. Nice clinic and very accessible, will come again.
— dema teheneh
T272263
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Bindu was extremely helpful today and helped me with my concerns. An excellent practice that cares about it's patients and their health. Thank you so much :)
— umar shabir
T272264
Review left 2 years ago
This review complies with Google's policies.
Review from Google
I was seen at the Night Dental a few days ago and Sidrah and Ishaah were both wonderful from the moment I spoke to them to arrange an appointment to when I was seen to get my teeth done. Dr Asif made me feel at ease and my pain was gone instantly. Thank you soooo much to the Night Dental Team 🫶🏻
— Nafeesa Saleem
T272266
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Sidra and Esha was very great as I came to appointment last week and the costumer service was really goods Dr.Asif was really good and definitely recommend and reasonable prices
— Aliyah Hussain
T272267
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Very professional and helpful advices! Came here for Scale and Polish, very good service. All the staff and Dr. Abbaas are very professional and welcoming. Thank You!
— Stefano Monti
T272268
Review left 2 years ago
This review complies with Google's policies.
Review from Google
I spoke over the phone to the receptionist Aaliya, she gave me all the information I needed, in regards to a scale and polish and teeth whitening. She was amazing! I’ll definitely be booking an appointment soon.
— ayesha ahmed
T272269
Review left 2 years ago
This review complies with Google's policies.
Review from Google
The staff is so nice and friendly , I had a nice experience coming to this place 😀
— Andra Serban
T272270
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Excellent service lovely staff
— Julie ann Brookes
T272271
Review left 2 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Bogdan Puiu
T272272
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Great service, I use night dental many times. The manager Sidrah is very friendly and the doctor Asif and nurse Ishaah are vrey professional
— Tabita Simidreanu
T272273
Review left 2 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— khalid rasoul
T272274
Review left 2 years ago
This review complies with Google's policies.
Review from Google
AN UPDATE: Thanks to the clinics' staff for offering me a free polishing session due to a previous cancellation without a notice. I appreciate the effort .
My previous comment was "I'm a regular customer, and I must admit that their services are good. However, they are so bad with appointments. Twice after I arrived for my appointment, I discovered it was cancelled and was only informed a few minutes before my session. On one occasion, the clinic was closed, and I was waiting outside to enter for my appointment. I received no calls before nor after, and my appointment was not rescheduled. It's sad how this might affect their reputation and cause them to lose their customers' trust!"
— Aman Soufi
T272275
Review left 2 years ago
This review complies with Google's policies.
Reply from Night Dental - Birmingham
Hi Aman,
Your feedback is very important to us.
In regards to your appointment being recently cancelled this was due to an unexpected security incident where our staff were unable to enter the practice due to a fault with our shutter system. This meant we were unable to log into our system to inform you about your cancelled appointments in an adequately timely manner. We have discussed and escalated this incident during our practice meeting and have made recommendations to improve the communication of our practice staff going forward. We recognise and appreciate you are our regular patient; a member of our staff will call you to discuss the situation and offer a viable solution going forward. We look forward to speaking to you and seeing you in our practice soon.
Thanks.
Review from Google
The operation went well and smooth, Dr Nisar made me feel very safe and comfortable throughout the process I highly recommend.
— Zulfiqar Mohammad
T272280
Review left 2 years ago
This review complies with Google's policies.
Review from Google
Amazing service from the team at NightDental - helped us out when we needed it most. Absolute life savers! Thank you NightDental!
— marwa al-ani
T272282
Review left 2 years ago
This review complies with Google's policies.
Review from Google
On more than one occasion this surgery has been a life saver. Open late and at weekends, and just the most friendly and informative staff. Like many other reviewers here I am not comfortable with the dentist (well I wasn’t before) and went years without going. I now go every six months without fail here as they look after you so well. I’ve had nothing but great experiences there even with a tooth extraction and scale/polish. Not the cheapest but who can put a price on pain relief or healthy teeth? Special shout to Dr Aadil for his service.
— Dan Holloway
T272283
Review left 2 years ago
This review complies with Google's policies.
Reply from Night Dental - Birmingham
Dear Dan,
Thank you for your lovely comments and taking the time to leave such a detailed review, comments such as these encourage our team in providing a good service. We are really glad we could help you and wish you the best dental health, however we are more than happy to help if you have issues again! We will pass your message onto your dentist also :)
