Such friendly staff and Steph the dentist is so lovely and puts you at such ease as I'm a very nervous patient
— Dawn T
Verified review (2142794)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you, i will pass your comments onto Steph.
Overall, how was your experience of our service?
Very good
Always explains everything
My dentist always explains everything she is doing and makes sure I am ok throughout the procedure
— Dawn H
Verified review (2142356)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Great service
Great service. All staff excellent, polite, friendly
— Anonymous
Verified review (2141637)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Lovely dentist
Didn’t have to wait long and my dentist was lovely as always. Very kind and patient
— Sandra D
Verified review (2141507)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
My experience
Stephanie and her assistant were their usual wonderful self.
The male Receptionist, was in my opinion, a little rude and unprofessional. Needs some customer service skills.
— Anonymous
Verified review (2140630)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Hello, thank you for taking the time to leave us a review. We are sorry about your experience with the receptionist, I will share your comments with the team and we will discuss how we can improve for future visits.
Overall, how was your experience of our service?
Good
Check up
Hadn’t been to dentist since pre covid. Received a thorough check up, x-rays and a quick scale and polish, very efficient and polite and courteous.
— Anonymous
Verified review (2140618)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Great
As always, Dentist Louisa L. is great. Not only with work, but explaining dentistry.
— Richard F
Verified review (2140292)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Very impressed
It's our first time seeing Jason and we were very impressed, he was friendly, very professional and explained the treatments we have to have thoroughly. We are very pleased.
— Barbara M
Verified review (2139324)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review and kind words
Overall, how was your experience of our service?
Very good
Excellent
Excellent customer service.
— Jon C
Verified review (2138637)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Review from Google
lovely friendly staff not a long waiting time nice clean facilities good dentist :)
— Lily-Mae Brookes
T253941
Review left 1 year ago
This review complies with Google's policies.
Castle Care Dental
Always polite and helpful.
— Anonymous
Verified review (2136906)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Examination was clearly explained
Prompt appointment times, examination was clearly explained, felt relaxed.
— Anonymous
Verified review (2136853)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Considerate, very helpful
So caring and considerate, very helpful and happy to rearrange any appointments that need rescheduling. I’ve been there for 45 years and wouldn’t go anywhere else
— Kim W
Verified review (2136332)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Gentle, caring and calming
Reception team are super friendly efficient. Always try to accommodate your needs if you need to change appointment. Dentist Steph Kirby is very gentle, caring and calming and happy to explain things to you.
— Anonymous
Verified review (2135455)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review
Overall, how was your experience of our service?
Very good
Everything explained
Very pleasant visit. Everything explained.
— Anonymous
Verified review (2135198)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Review from Google
Very professional and appointment availability is good
— Asma S
T253942
Review left 1 year ago
This review complies with Google's policies.
Care and compassion
Excellent service delivered with care and compassion.
— Anonymous
Verified review (2133164)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Review from Google
Really kind and very helpful
— David Vernon
T253943
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Appointment was on time and very caring.
Harbir is very understanding of my condition due to radiotherapy on my jaw bone , takes her time and explains everything.
— Gary Burns
T253934
Review left 1 year ago
This review complies with Google's policies.
Very thorough, reassuring
I was very pleased with the dental practice. Reception staff took time with me & dentist was very thorough in examination plus reassuring me on further health care regarding treatment. My appointment today was a very positive one & most definitely put me at ease.
— Barry C
Verified review (2133045)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review and kind words, i will pass your comments onto the team
Overall, how was your experience of our service?
Very good
