Always friendly and courteous. Well pleased with my treatment.
— David N
Verified review (2083747)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Castle Care Dental
It would have been excellent but I was kept waiting 15 minutes after my appointment time.
— Anonymous
Verified review (2083363)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for the 5 star review. We are sorry that we kept you waiting 15 minutes, we try our best to run to appointment times but sometimes this is not possible for reasons beyond our control. If you would like to discuss this further please call the practice, where we will be happy to help.
Overall, how was your experience of our service?
Very good
Review from Google
Always very helpful and understanding as I'm scared of dentist, any dentists ,
Very kind and always happy and cheerful
I do love the girls and dentists , just have a fear bit cannot fault the practice
— dawn caldicott
T212051
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Castle dentist practice have been my dentist for a number of years now, and I wouldn’t go anywhere else, had another great experience today deep root filling and never felt a thing. So gentle and caring. Highly recommend this practice
— alan jephcott
T211911
Review left 1 year ago
This review complies with Google's policies.
Friendly, efficient
Very friendly, efficient and professional, it's what they do and do it well.
— Stephen K
Verified review (2082046)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Castle Care Dental
Staff as always, a Benchmark in customer care and service.
Hygienist Pam is great with treatment and advice.
Only one comment, building changes will improve experience BUT really, shut the place while refurb takes place.
Not pleasant for staff or customers.
— Anonymous
Verified review (2080417)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review. We are sorry about the inconvenience that the refurbishment has caused, we have tried to complete the building changes with minimal disruption to staff and patients but unfortunately we were unable to close as we had to continue to see patients, especially patients who required emergency appointments. If you would like to discuss this matter further please contact the practice.
Overall, how was your experience of our service?
Very good
Hygienist
Fast & efficient visit with your hygienist… very professional and pleasant reception experience too.
— Anonymous
Verified review (2080047)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review
Overall, how was your experience of our service?
Very good
Staff are lovely
Emergency appointment handled promptly and efficiently. Staff are lovely, polite and friendly.
— Jacqueline D
Verified review (2079542)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Castle Care Dental
On time and efficient.
— Paul P
Verified review (2079031)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— paul pickering
T209738
Review left 1 year ago
This review complies with Google's policies.
Thank you
Received useful information.
Thank you.
— Anonymous
Verified review (2078438)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Good
Excellent as always
Our visit today was excellent as always, made a nervous visit less stressful, kind and very considerate. Thank you so much.
— Anonymous
Verified review (2078315)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Very good dentist
Very friendly staff, kept well informed about the treatment I'm going to receive, overall very good dentist.
— Fredrick F
Verified review (2078025)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Treated me with care
I’m an anxious patient visiting the Hygienist. She and the nurse treated me with care and understanding
— Anonymous
Verified review (2076171)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
A lovely experience
Everyone was welcoming and friendly and the dentist explained everything that was happening and plans to go forward, many people were scared to go to the dentist but had a lovely experience.
— Bobbi D
Verified review (2075714)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review and lovely words, i will pass your comments on to the team.
Overall, how was your experience of our service?
Very good
Excellent customer service
Excellent service and excellent customer service.
— Paul H
Verified review (2075456)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Emergency appointment
I had an emergency appointment. I was seen very quickly.
— Anonymous
Verified review (2075402)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Castle Care Dental
Very nice and professional as usual.
— Peter W
Verified review (2075044)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Lovely dentist
Fantastic service and lovely Dentist Harbi Sidhu . All staff also friendly and nice to deal with. Make you feel at ease.
— Alan P
Verified review (2074507)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Review from Google
Amazing customer care. Always been very helpful and accommodating for any issues or problems
— juliette dempsey
T208135
Review left 1 year ago
This review complies with Google's policies.
