Working Feedback

Castle Care Dental

266 Bradford Road, Castle Bromwich, Birmingham, B36 9AB

Excellent rating from 1304 reviews

5 out of 5 stars

+ 339 reviews from Google 1643 total reviews

Filter Reviews

Latest Reviews by Working Feedback

They put you at ease

5 out of 5 stars
workingfeedback logo
I have never been to the dentist and had a problem, they are all so lovely, they put you at ease. Excellent service and caring from all the staff.

β€” Julie A

Verified review (1965621) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Emergency Appointment

5 out of 5 stars
workingfeedback logo
Fantastic and friendly staff. Very thorough and professional service.

β€” Anonymous

Verified review (1965037) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Testimonial

5 out of 5 stars
workingfeedback logo
I think you are all amazing, helpful, polite and understanding. I like the fact it is all females too! I hope you will always be there for us all. As for my time of late, I must say a special thank you to Steph my dentist, she has changed my life and without judging, this is what it's about. Someone who cares, so thank you Steph, thank you all!

β€” Linda W

Verified review (1964805) Review left 2 years ago
This review was collected via testimonial.

Reply from Castle Care Dental

Thank you for your 5 star review and lovely words. We really do appreciate it.

Conscientious and pleasant

5 out of 5 stars
workingfeedback logo
Very caring, conscientious and pleasant Louisa explains what she is doing and my options, she makes you feel comfortable and that you are in capable hands.

β€” Anonymous

Verified review (1964709) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
I'm VERY anxious about dental visits and every member of staff here were lovely and helped me feel at ease. My dentist, Ms Louisa Lau is very professional, talks you through everything beforehand and is very patient if you need to take a break during the treatment. Her assistant was lovely and very encouraging without being patronising and the receptionist was very friendly too. Definitely recommend them if you're nervous.

β€” Rachel Doughty

T159124 Review left 2 years ago
This review complies with Google's policies.

Lovely place

5 out of 5 stars
workingfeedback logo
Dentist, her assistant and receptionist, cannot be faulted!
Kind caring and professional.

β€” Laura B

Verified review (1964268) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review and positive words
Overall, how was your experience of our service? Very good

Very gentle

5 out of 5 stars
workingfeedback logo
Dentist always friendly and helpful with good advice. Very gentle.

β€” Anonymous

Verified review (1963649) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
workingfeedback logo
Receptionist and dentist excellent.

β€” Anonymous

Verified review (1963432) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Friendly efficient and professional service. I've been a customer for over 20 years and will keep coming back (hopefully only for check ups!)

β€” Alex Pringle

T158783 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Brilliant service I had pam she was amazing so gentle and fully explained everything 😁

β€” Anthony Mccann

T158601 Review left 2 years ago
This review complies with Google's policies.

Satisfied

5 out of 5 stars
workingfeedback logo
Appointment was on time. The staff very nice.

β€” Sean W

Verified review (1960801) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
workingfeedback logo
Always lovely. I’m quite nervous and the staff and dentist Harbir Sidhu always look after me.

β€” Michelle D

Verified review (1960400) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review and kind words
Overall, how was your experience of our service? Very good

Caring, kind

5 out of 5 stars
workingfeedback logo
Excellent practice, with excellent staff. Caring, kind and very professional.

β€” Suzanna F

Verified review (1959108) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your kind review
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
workingfeedback logo
Always excellent service.

β€” Kenneth B

Verified review (1958796) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Very happy with service provided.

β€” lyn burbidge

T158183 Review left 2 years ago
This review complies with Google's policies.

Amazing

5 out of 5 stars
workingfeedback logo
I arrived about 2 minutes before my appointment and was as usual pleasantly greeted by the receptionist.
I was called within 5 minutes, amazing.
S Kirby was pleasant, informative, professional and efficient with her assistant.
I got my second visit for treatment 8 days later… again amazing.
Many thanks to the whole Team.

β€” Anonymous

Verified review (1958404) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
workingfeedback logo
My son and I both had an appointment back to back. He went first and was put at ease and they answered all of his questions. They are very thorough and explain what they are doing as they go, and the next steps where needed. Receptionist Courtney is also fab.

β€” Jennifer M

Verified review (1958302) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

3 monthly hygienist, check up

5 out of 5 stars
workingfeedback logo
Hygienist and dental nurse were very polite and supportive, advised me on how to take care of my teeth and using the right products to prolong healthier teeth and gums.

β€” Tracey B

Verified review (1958226) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Seen on time

5 out of 5 stars
workingfeedback logo
Seen on time and dealt with very quickly & efficiently.

β€” Anonymous

Verified review (1957911) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of Castle Care Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
google logo
Absolutely fantastic dental surgery from the receptionist to the dentist, always feel like I'm listened to when when I have what I feel like is the silliest of questions. Harbir really puts you at ease, I'm an anxious person and she always talks you through everything, she's very calming and a wonderful dentist! I can't recommend this practice more!

β€” Victoria Hayes

T157603 Review left 2 years ago
This review complies with Google's policies.