Working Feedback

Castle Care Dental

266 Bradford Road, Castle Bromwich, Birmingham, B36 9AB

Excellent rating from 1304 reviews

5 out of 5 stars

+ 339 reviews from Google 1643 total reviews

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Latest Reviews by Working Feedback

Castle Care Dental

5 out of 5 stars
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Very professional staff.

— Anonymous

Verified review (1885233) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Explaining work being carried out, friendly & pleasant manner.

— Anonymous

Verified review (1885161) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Did their best to fit me in

5 out of 5 stars
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Everyone did their best to fit me in for an appointment. Thank you.

— Anonymous

Verified review (1885152) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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Friendly staff.

— Anonymous

Verified review (1884376) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Kay Blackford

T142954 Review left 2 years ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Always polite staff.

— Lee G

Verified review (1884038) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained everything thoroughly

4 out of 5 stars
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Lovely dentist, explained everything thoroughly and I felt valued and well taken care of.
I would have given 5 stars but water is no longer provided to rinse at the end of the check up, and after a scale treatment it leaves a very unpleasant after taste in the mouth.

— Anonymous

Verified review (1883944) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Always patient and kind

5 out of 5 stars
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Always patient and kind to me even though slow and nervous.

— Janine H

Verified review (1883354) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for you 5 star review
Overall, how was your experience of our service? Very good

Very helpful staff

5 out of 5 stars
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Always polite and very helpful staff.

— Anonymous

Verified review (1883331) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Friendly and helpful; always do their very best to help me.

— Deb Tweed

T142857 Review left 2 years ago
This review complies with Google's policies.

Always treated very well

5 out of 5 stars
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I have had treatment at this practice for approximately 40 years. I'm always treated very well.

— Anonymous

Verified review (1882361) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for taking the time to leave us a review and we are pleased you had a positive experience with us.
Overall, how was your experience of our service? Very good

Put you at ease

5 out of 5 stars
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Put you at ease during the treatment.

— Anonymous

Verified review (1881385) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Seen promptly.

5 out of 5 stars
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I was seen promptly and the receptionist sorted me out for my next appointment.

— Micheal S

Verified review (1879361) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Friendly

5 out of 5 stars
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Friendly staff

— Threasa G

Verified review (1879280) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Amazing Dentist

5 out of 5 stars
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The dentist, she was amazing the best dentist I have ever seen I can't praise her enough

— Deborah W

Verified review (1879111) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Castle Care Dental

4 out of 5 stars
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The lady I saw was nice and to the point. The only downside was I waited 45 minutes to be seen

— Abigail H

Verified review (1879091) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you taking the time to leave us a review. We are sorry that you had to wait for your appointment, we try our best to run to appointment times but occasionally we have no control if an emergency appointment takes longer than usual. We are also sorry that this was not communicated to you. If you would like to discuss this matter further please contact us 0121 747 3218. Thank you.
Overall, how was your experience of our service? Good

Considerate.

4 out of 5 stars
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Informative and considerate.

— Anthony G

Verified review (1879027) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Good

Welcoming and explained everything

5 out of 5 stars
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Very welcoming and explained everything

— Anonymous

Verified review (1878767) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Individual care

5 out of 5 stars
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It's the individual care from reception to the Dentist Hygienist. They don't make you feel like just a number.

— Donna B

Verified review (1877936) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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Customer care was on point, took the time to explain my treatments needed over the next 2 months.

— Donna D

Verified review (1877266) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for taking the time to leave a review and thank you for your kind words
Overall, how was your experience of our service? Very good