Working Feedback

Castle Care Dental

266 Bradford Road, Castle Bromwich, Birmingham, B36 9AB

Excellent rating from 1304 reviews

5 out of 5 stars

+ 339 reviews from Google 1643 total reviews

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Latest Reviews by Working Feedback

Calm

5 out of 5 stars
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Calm and welcoming.

— Anonymous

Verified review (1867761) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

The dentist is lovely

5 out of 5 stars
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I was seen on time and the dentist is lovely and explained everything clearly.

— Sharon M

Verified review (1867742) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review and kind words
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Friendly.

— Danya M

Verified review (1867014) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

I was kept fully informed

5 out of 5 stars
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Very efficient, I was kept fully informed of what treatment I needed.

— Stephen H

Verified review (1866590) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your feedback and 5 star review
Overall, how was your experience of our service? Very good

Professional attitude

5 out of 5 stars
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Professional attitude of dentist Stephanie.

— David Q

Verified review (1866532) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your feedback and 5 star review
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Excellent staff.

— Aneela Jameel

T140161 Review left 2 years ago
This review complies with Google's policies.

I could not have had a better experience

5 out of 5 stars
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Courtney was so helpful and managed to get me an emergency appointment even though I was not registered at that practice. Seen promptly and treated by a very professional dentist. I could not have had a better experience.

— Richard H

Verified review (1865701) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very patient with me

5 out of 5 stars
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Harbir (dentist) is always very patient with me as I'm a nervous patient. All the other staff are polite, friendly and helpful too. We always feel looked after and would recommend this practice.

— Sharon W

Verified review (1865677) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly

5 out of 5 stars
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Friendly and pleasant people.

— Anonymous

Verified review (1865619) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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Information given, very useful.

— Anonymous

Verified review (1864485) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Friendly

5 out of 5 stars
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Friendliness and efficiency.

— Anonymous

Verified review (1864484) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Great service, couldn't ask for a better practice. Can always get an appointment within a day or two or everyone is really friendly.

— Anonymous

Verified review (1863909) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Polite and friendly

5 out of 5 stars
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Polite and friendly staff.

— Anonymous

Verified review (1863880) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Such an amazing team! I literally hate the dentist (sorry) but these ladies always make me smile. So welcoming and friendly, as a collective they really are something special and care about the service they give.

Antoinette and Antonio

— A Gm

T139848 Review left 2 years ago
This review complies with Google's policies.

Treated with care

5 out of 5 stars
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On time with appointment, treated with care and offered alternatives if needed.

— Lillian D

Verified review (1863111) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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Making you feel at ease and very friendly.

— Valerie P

Verified review (1862967) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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The dentist and receptionist.

— Michael B

Verified review (1862871) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

The staff are friendly

5 out of 5 stars
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The dentist is clean and the staff are friendly.

— Anonymous

Verified review (1862532) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you
Overall, how was your experience of our service? Very good

Absolutely brilliant - on time and mission accomplished!

5 out of 5 stars
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Friendly service from the time the front door was entered. Appointment was virtually on time and thorough inspection of mouth and corrective treatment received without any fuss. I have been attending this venue for 60 years and am extremely satisfied, for as long as I can still get up the stairs to the surgery.

— Susan W

Verified review (1861655) Review left 2 years ago
This review was collected via email feedback service.

Reply from Castle Care Dental

Thank you for taking the time to leave a review and we are pleased you had a positive experience with us. I will pass your comments onto the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Dentist is lovely

5 out of 5 stars
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Happy staff, Dentist is lovely, always calms me down as I am a very nervous patient, been with this dentist practice for over 40 years.

— Janet S

Verified review (1861466) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good