Working Feedback

Castle Care Dental

266 Bradford Road, Castle Bromwich, Birmingham, B36 9AB

Excellent rating from 1304 reviews

5 out of 5 stars

+ 339 reviews from Google 1643 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Absolutely fantastic and caring staff, I suffer with bad mental health and anxiety but they was so good they was fantastic.

— Mark Rodgers

T123686 Review left 2 years ago
This review complies with Google's policies.

Welcoming, professional

5 out of 5 stars
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Reception was welcoming.
The dentist very professional and treats her patients with care.

— Anonymous

Verified review (1787056) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for the 5 star review
Overall, how was your experience of our service? Very good

Helpful staff

5 out of 5 stars
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Dentist and staff helpful.

— Anonymous

Verified review (1786894) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your kind words and 5 star review
Overall, how was your experience of our service? Very good

Makes me feel very comfortable

5 out of 5 stars
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I am a very nervous patient and my dentist and team makes me feel very comfortable.

— Wendy V

Verified review (1786862) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Reassuring staff

5 out of 5 stars
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Friendly and reassuring staff.

— Gerardine B

Verified review (1786147) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for you 5 star review
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Excellent service from everyone.

— Anonymous

Verified review (1786069) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your star review
Overall, how was your experience of our service? Very good

Makes me feel at ease

5 out of 5 stars
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From when you first walk through the door and you're greeted by the really friendly receptionist and then you go upstairs to see the dentist who says "Hello how are you" and she is always smiling and makes me feel at ease.

— Jackie S

Verified review (1785669) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your kind words and 5 stars
Overall, how was your experience of our service? Very good

I would not use another dentist

5 out of 5 stars
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Friendly and very professional, I would not use another dentist.

— David H

Verified review (1785503) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review and kind words
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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Stephanie was so helpful in explaining all my options, I trust her advice and hopefully it’s a good result.

— Anonymous

Verified review (1785077) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

On time, lovely greeting

5 out of 5 stars
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I was seen on time and from the greeting I received to the time I left everyone was just lovely.
Very professional but very understanding, it may not be everyone's first choice to go to the dentist, but Castle Care makes it very bearable!!

— Anonymous

Verified review (1784999) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review and kind words
Overall, how was your experience of our service? Very good

Inspection and scale and polish

5 out of 5 stars
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Very pleasant dentist and very pleased with the service.

— June C

Verified review (1784715) Review left 2 years ago
This review was collected via email feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Given very good advice

5 out of 5 stars
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I was told everything that was going to happen and given very good advice.

— Anonymous

Verified review (1784560) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
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Great dentist, very informative.

— Nicholas T

Verified review (1784321) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review and kind words
Overall, how was your experience of our service? Very good

Castle Care Dental

5 out of 5 stars
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Communication regarding appointment was confirmed by text and followed up by a telephone call the day before.

— William S

Verified review (1783972) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your 5 star review
Overall, how was your experience of our service? Very good

Professional staff

5 out of 5 stars
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Professional staff and friendly. Listened to my concerns and gave advice.

— Zena B

Verified review (1783922) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your kind words and 5 star review
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Friendly, helpful and encouraging, excellent service.

— Vincent C

Verified review (1783647) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for the positive feedback
Overall, how was your experience of our service? Very good

Kind staff

5 out of 5 stars
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The kind staff, very friendly and efficient service.

— Jane M

Verified review (1783553) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank you for your positive words and 5 star review
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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A Ten out of Ten !
Reception usual high standard of customer care.
Pam the Hygienist, well, just the best !
Richard.

— Richard Foxall

T122853 Review left 2 years ago
This review complies with Google's policies.

Treated very nicely

5 out of 5 stars
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The hygienist and the young lady were both very nice. I was seen at my appointed time and was treated very nicely.

— Thomas J

Verified review (1782774) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Castle Care Dental

Thank your for your 5 star review and kind words
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Excellent

— Christopher Jones

T122854 Review left 2 years ago
This review complies with Google's policies.