My routine appointment was quick and smooth. Sandeep is great! Straight after I had my hygienist appointment with Pam! She's very good and talks you through what's happening and is thorough.
My negative feedback is for the receptionist. I called a minute after my appointment time to let them know I'm a FEW minutes late due to traffic. She said, I'll check and call you back. I asked her not to bother because I've got 2 appointments away and am on route.
Generally, I'm never late, on this occasion I was 5 minutes late. I didn't like this and dismissed it BUT customer service is important as receptionists are the first point of call.
Overall, don't expect the receptionists to smile. Everyone else is wonderful and for this reason I would recommend going.
— A F
T366301
Review left 4 months ago
This review complies with Google's policies.
Great
My dentist is great. Reception staff are very pleasant
— Anonymous
Verified review (2357643)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fitted in at short notice
Very helpful and fitted in at short notice.
— Linda T
Verified review (2357269)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Reassured
Reassured by Xray and the dentist’s comment
— Allan A
Verified review (2357169)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Extremely professional
Seen at correct time, extremely professional.
— Anonymous
Verified review (2357163)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
First class service
— Tony Ord
T365603
Review left 4 months ago
This review complies with Google's policies.
Brilliant
David Cotton is brilliant, been going to him for many years
— Christina A
Verified review (2354619)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Knowledgeable, approachable
Sandeep is excellent. Knowledgeable, approachable and considerate. An asset to the practise
— Anonymous
Verified review (2353479)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
My father who has dementia visited
Mr Richards for his check up . Dentist (Mr Richards) was brilliant with my father. He relaxed my father.and talked to him respectfully. He used humour which helped us get through the appointment..
Would highly recommend . M Richards at this dentist..
Hes dementia friendly.
— Lisa Baldwin
T363999
Review left 4 months ago
This review complies with Google's policies.
My dentist is marvellous
Very friendly staff and my dentist is marvellous. Very happy and explains everything that needs to be done, a good experience every time.
— Sharema M
Verified review (2352453)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly staff
Nice practice, friendly and very competent staff
— Anonymous
Verified review (2351933)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
I wouldn’t go anywhere else
Excellent Dentists!
I wouldn’t go anywhere else. Have been a patient for years. Thank you!
— Anonymous
Verified review (2351365)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— William Bath
T360317
Review left 4 months ago
This review complies with Google's policies.
Reply from Cottams Dental Practice
We appreciate your kind words! It's always our goal to provide excellent service at Cottams Dental & Implant Centre - Birmingham, and we’re glad you enjoyed it.
A dental emergency
Very kind and considerate care in a dental emergency. Shila was supportive and very effective in the treatment of my problem.
— Robert H
Verified review (2349960)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Service was great
Staff always friendly and helpful, seen on time and as usual service was great, tooth sorted.
— Robert H
Verified review (2349357)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— M G
T359888
Review left 4 months ago
This review complies with Google's policies.
Reply from Cottams Dental Practice
Thank you so much for your kind words! We're thrilled to hear you had a great experience at Cottams Dental & Implant Centre - Birmingham. Your support means the world to us!
Very polite
Very polite and very helpful.
— Anonymous
Verified review (2348939)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Very friendly and efficient.
— Anonymous
Verified review (2348743)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
So helpful
They are so helpful
— Anonymous
Verified review (2347802)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I always receive excellent care from Cottams Dental - thank you!
— Dan Cottle
T358502
Review left 4 months ago
This review complies with Google's policies.
