Dentist explained the procedure he was to undertake and gave good health advice.
โ Robert E
Verified review (1703932)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
Overall, how was your experience of our service?
Very good
Review from Google
Brilliant dentist practice. Been with them for years. Recently had to accompany a relative with dementia. I was so, very impressed by the care, patience and understanding shown by every member if staff, reception, nurse, dentist, that we came into contact with. They made a stressful experience pleasant for myself and my relative. Cannot praise them enough and would like to thank you.
โ Secret Shopper
T103226
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
My experience
I arrived for appointment on time at 10am and due to the electronic pad not working I was told to wait in the downstairs waiting until they could fix it.
10 minutes late the dental came downstairs and called me for my appointment. The dentist was able to get me to electronically sign.
Poor customer service.
โ Tammy K
Verified review (1702696)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Handsworth Wood Dental Practice
I'm sorry to read that you feel this was poor customer service. The team should have let you know if the dentist was running behind.
Overall, how was your experience of our service?
Poor
Experience was pain-free
Dentist explained everything he was going to do. The environment was calming with tranquil music in the background. The experience was pain-free.
โ Marcie Y
Verified review (1702406)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
Overall, how was your experience of our service?
Very good
Review from Google
Very happy with my Dentist, and staff were very friendly and helpful,๐
โ Larry Rice
T103083
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
Careful and considerate
Very careful and considerate.
โ Michael D
Verified review (1701761)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
Overall, how was your experience of our service?
Very good
Really reassuring
Professionalism and care by the team.
I am a nervous patient but the team at Handsworth Wood Dental Practice are really reassuring and accepting.
โ James B
Verified review (1701612)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
Overall, how was your experience of our service?
Very good
Best dentist I have ever been treated by
Amber Syed has to be the best dentist I have ever been treated by. She is incredibly kind and really focuses on patient care and comfort whilst always working professionally and to a very high standard. She has also checked areas of my oral health that no other dentist has even mentioned before.
โ Anonymous
Verified review (1701121)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback. I will share this feedback with Dr Amber.
Kind Regards
Handsworth Wood Dental Practice Team
Overall, how was your experience of our service?
Very good
Review from Google
Excellent as quickly booked and seen to as tooth ache excruciating the dentist was great and very supportive and knowledgeable and had a lot of patience with me just fab!
โ Jade Jones
T102640
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback.
Kind Regards
Handsworth Wood Dental Practice Team
Review from Google
My experience today was excellent. My Dentist Yasir was brilliant in explaining the procedure, and future appointments. I was also able to get a same day appointment. Also there is no judgement . I was given good advice with no patronising attitude. All the staff are always kind and lovely . I highly recommend this dental practice. It does help to be on the dental plan, as you get a lot for the price you pay. I have always had a good experience. I've always been terrified of going in but once I am there. I was put at ease by the dentist 10/10 for the care I received
โ Sabiha Ullah
T99035
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you so much for such a great review! very pleased you can see the benefit in our practice plan too.
Review from Google
This person left a star rating but no comment.
โ Vivienne Phelan
T98739
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you!
Review from Google
Going to the dentist can be a daunting experience however Dr Ashwin and Nurse Ziva made my experience absolutely fantastic.
โ Sarah Buffong
T91586
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Hi Sarah,
I'm so glad that this was not a daunting experience for you and our team made you feel at ease.
Review from Google
Wonderful experience with Handsworth Wood Dental Practise. I had root canal surgery and Dr. Vishal was very informative and I felt at ease as he explained how procedure was going to be. Nurse Ziva was amazing, she was helpful and attentive during the surgery keeping me relax. The staff was always helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I chose this dental practise and would highly recommend to anyone
โ Sabena Tahir-Butt (Sabs)
T88897
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Sabena we are so grateful for your wonderful feedback. Thank you.
Review from Google
Went to Dentist on Tuesday for a filling, very nervous as was required to have needles to numb area. There was a new dentist and nurse who were absolutely brilliant, made me feel so at ease. Made the whole experience the best yet. Thank you
Doctor Amber and Nurse Ziva.
โ Sheila McGregor
T88665
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you for your feedback Sheila!
It always lovely to share them as a team.
Review from Facebook
I am really scared of the dentist and this place made me feel so at ease I would recommend anyone who is scared of dentist to go to this clinic
โ Anonymous
T88609
Review left 3 years ago
This review complies with Facebook's policies.
Review from Google
This person left a star rating but no comment.
โ Barbara Adams
T88340
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank you for the 5 stars Barbara!
No complaints
Just no complaints overall, doctor showed me how to floss my teeth, lady at desk showed me a form that allows me to get my teeth done for free.
โ Jacob M
Verified review (1653152)
Review left 3 years ago
This review was collected via QR code.
Reply from Handsworth Wood Dental Practice
Thank you for taking your time to give great feedback!
Overall, how was your experience of our service?
Very good
Quick and efficient
Quick and efficient with a friendly demeanour.
โ Jivan S
Verified review (1652779)
Review left 3 years ago
This review was collected via QR code.
Reply from Handsworth Wood Dental Practice
Thank you for the great feedback Jivan.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
โ K S
T87703
Review left 3 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
5 stars Thank you!
Really impressed
Dr Nasir was so thorough in examining my teeth, talking through the x-rays and talking about the treatment plan. I was really impressed with the care provided by the dentist.
โ Anonymous
Verified review (1650918)
Review left 3 years ago
This review was collected via QR code.
Reply from Handsworth Wood Dental Practice
Thank you so much for such lovely feedback! Its so nice to hear that you were happy with the service received.
Overall, how was your experience of our service?
Very good