Dr Marcus Charles-Drummond is phenomenal. He provides world-class service and his pedigree in Dentistry is unparalleled! I am so grateful for his attentiveness, empathy and professionalism. I highly recommend him.
— Samuel Jonathan
T69400
Review left 4 years ago
This review complies with Google's policies.
Handsworth Wood Dental Practice
Poor practice caused me to lose a tooth.
— Valerie D
Verified review (1599447)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very poor
How comfortable they made me feel
The efficiency of the team. How welcoming they were and how comfortable they made me feel.
— Anonymous
Verified review (1599424)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Helpful and courteous staff. Service was top notch, after an initial cancellation of my appointment they were able to reschedule me in within less than 48 hours. Highly recommended!
— Curtis Reid
T68343
Review left 4 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thanks for attending curtis,see you soon.
Dental care and extraction
Very caring and professional. Marcus and partners do put the customer first and give the best advice and treatment. The receptionists as well are very courteous and try their best to find an appointment that meets your needs even in case of emergencies they help as much as they can to fit you in which goes the extra mile when you really need to see the dentist and when one is in pain.
Great care and aftercare. Thanks a lot and keep up the good work. No words can describe how good your guys are. Maybe the best in the West Midlands! :-)
— Abdool M
Verified review (1596908)
Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Outstanding Service
Outstanding service since been referred to Marcus Charles Drummond, who's thorough and skilled, works to a high and professional standard and above as my dentist, will definitely recommend to friends, family and colleagues.
— E R
Verified review (1595843)
Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Dr Marcus Drummond is the friendliest Dr I have met, made me feel very welcome and is very effective in his treatment. Would recommend him to friends and family any day of the week
— Aqeel Taj
T67265
Review left 4 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank-you Aqeel Taj,
Your feedback will passed on to Dr Drummond.
See you soon.
Handsworth Wood Dental practice.
Review from Google
I've had my dental checks, cleaning, and polishing with this practice for some time now. I started with Dr Milan who was great. When he retired, I was worried about who would be my new dentist as I'm an anxious patient. I now have Dr Marcus who has also been fantastic - he informs me at every step what is going to happen next which is very reassuring. I also had a root canal with Dr Vishal here, and that went very well too. All the nurses and staff I've encountered have been very friendly too.
At the time of posting, Covid safe measures still seem to be in place, which is also reassuring.
PS, I am a private patient on a monthly payment plan.
— Stephanie Chua
T67422
Review left 4 years ago
This review complies with Google's policies.
Reply from Handsworth Wood Dental Practice
Thank-you Stephanie Chua for your feedback I will share this with the team.
We look forward on seeing you in 6 months.
Handsworth Wood Dental team
Clear details
Good staff and clear details of work.
— Robert W
Verified review (1588897)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
I was made to feel at ease
I was made to feel at ease. Examination was thorough and useful advice on oral care.
— Winston G
Verified review (1584111)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Explained clearly
Friendly and reassuring.
Explained clearly what they were doing.
— Anonymous
Verified review (1580837)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I just wanted to say a massive thank you to Dr Akash for my Invisalign and whitening treatment. Dr Akash in 3 months changed my life. I went from someone who never smiled, to someone who now can’t stop smiling! Dr Akash was always professional and was always at hand when I had questions and concerns. I can’t believe the difference Invisalign has had on my life and my confidence, which is all thanks to Dr Akashi’s careful planning and expertise. I learnt so much along the way, it’s been an unforgettable experience. Now I have beautiful bright white teeth. Everyday my smile gets complimented, so if you’re looking to start your own journey, I would definitely recommend Dr Akash.
— angelee chumber
T62418
Review left 4 years ago
This review complies with Google's policies.
My experience
Nothing during my procedure no paper towels round my neck till the end also very rough she wasn’t gentle at all
— Awayna H
Verified review (1578554)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
Review from Google
Dentist was excellent and patient, explained everything brilliantly
— Harjit Jakhu
T61657
Review left 4 years ago
This review complies with Google's policies.
Exceptional service
Exceptional service as usual, all the staff l came into contact with were friendly, professional and welcoming.
— Lister L
Verified review (1577705)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
This person left a star rating but no comment.
— Dipak P
Verified review (1577661)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Handsworth Wood Dental Practice
This person left a star rating but no comment.
— Anonymous
Verified review (1575538)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Top dentist
Very calm atmosphere, top dentist made me feel relaxed, and explained treatment thoroughly.
— Asia C
Verified review (1573272)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Handsworth Wood Dental Practice
The care and attention taken by the dentist.
— Karen M
Verified review (1572861)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
This person left a star rating but no comment.
— Nichola Beckford
T59530
Review left 4 years ago
This review complies with Google's policies.
