Handsworth Wood Dental Practice

Handsworth Wood Midlands Smile Centre

Not kept waiting.

— David W

Verified review (1467133) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your review. If you have any suggestions on how we can improve to a 5* rating, please feel free to email me directly at [email protected] so that we can continue to improve the service provided to our patients.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Welcoming and friendly

Staff are very welcoming and friendly.

— Michael D

Verified review (1465463) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for taking the time to provide us with a review and 5* rating. We look forward to seeing you again at your next visit.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Excellent, very professional

Milan is excellent, very professional and always looks after my teeth with care. Thank you Milan.

— Susan C

Verified review (1465222) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Many thanks for taking the time to provide a review for us. We really appreciate your support. I will ensure Milan is made aware of your feedback too.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Handsworth Wood Midlands Smile Centre

I have always found the staff very helpful and friendly.

— Linda D

Verified review (1465028) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Many thanks for taking the time to provide a review for us. We really appreciate your support.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Very helpful and professional

The dentist was very helpful and professional.

— Anonymous

Verified review (1464328) Review left 6 years ago
This review was collected via online systems.

Reply from Handsworth Wood Dental Practice

Thank you for taking the time to provide us with your feedback. If you have any suggestions on how we could improve to 5* rating please feel free to forward any suggestions you may have to me directly. Feedback is welcomed in order for us to make continued improvements for our service users ensuring the best possible experience is provided.

[email protected]

How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Very good service

Very good service and attention to detail.

— Ken B

Verified review (1462523) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

I am very pleased to hear that you had a great experience at our dental practice. Thank you for taking the time to support us and we look forward to seeing you again at your next visit.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Staff great as always

Reminder sent as to my appointment which was very useful. Seating area is now set downstairs which was clean, comfortable and bright. Milan is my dentist and has always been polite and friendly as well as informative. His dental nurse is also lovely and professional. Never had to complain about the friendly and professional service.

— Anonymous

Verified review (1461368) Review left 6 years ago
This review was collected via online systems.

Reply from Handsworth Wood Dental Practice

Thank you for taking time out to provide us with feedback on your recent experience with us. I am pleased to hear that you find the text message reminder useful.

Following our recent refurbishment, I am happy that you feel comfortable with the new decor.

I will ensure that your feedback reaches Milan and his nurse who will receive credit for their continued positive reviews at our next team meeting.

How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Comfortable at all times

Very friendly. Make you feel comfortable at all times.

— Anonymous

Verified review (1460892) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your wonderful review. Merry Christmas from all the team.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Handsworth Wood Midlands Smile Centre

Came in to have a tooth removed, the two young ladies made me feel at ease having to have 3 injections.

— Barbara P

Verified review (1460502) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

I am very pleased to read that you were comfortable with your dentist and her nurse during your treatment. I will make sure that they read your review. Thank you for taking the time out of your day to support us. Merry Christmas & Happy New Year from all the team. xx

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Efficient, on time

Efficient, on time, expert.

— Anonymous

Verified review (1458940) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

We are pleased that you had a great experience at our practice. Thank you for taking the time to support us.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Handsworth Wood Midlands Smile Centre

Same high quality service as always, merry Christmas and a happy new year to all the staff.

— David D

Verified review (1458811) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for a great review and 5* rating. We are grateful for your support. Merry Christmas & Happy New Year to you too.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Review from Google

Really friendly staff from the Receptionist to the Dentist. Modern, bright pristine space.

— Shadean Mcpherson

T44436 Review left 6 years ago
This review complies with Google's policies.

Handsworth Wood Midlands Smile Centre

Consistent good service.

— Jane H

Verified review (1456475) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your review and supporting your dentist. We look forward to seeing you again at your next visit.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Review from Google

Great service from the receptionists to the dentist staff.
Soon as I was called they got on with the work that needed doing, no delays.

Parking is a little difficult, but you can find space nearby. You just got to be mindful not to block residents drives.

— darmy2k

T44437 Review left 6 years ago
This review complies with Google's policies.

Efficient service

Very clean practice and efficient service.

— Hilary W

Verified review (1453773) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for supporting your dental practice and for taking the time to provide us with a review and 5* rating.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Professional service, friendly

Professional service, friendly staff. People who know what they are doing.

— Mike M

Verified review (1449136) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for taking the time to provide us with a review. We look forward to seeing you again at your next visit.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Good, attentive and prompt

Good, attentive and prompt service, very professional.

— Ross M

Verified review (1448745) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for taking the time to support our practice with a fantastic review. We look forward to welcoming you again to your next visit.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Outstanding

I was so pleased to have my filling done, as the lady dentist I saw was outstanding, and put me at ease.

— Anonymous

Verified review (1448652) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

Dentist kept me informed throughout

Dentist kept me informed throughout- what he was doing and why. He has been my dentist for many years - despite me no longer living in the area.

— Anonymous

Verified review (1448616) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?

First class treatment

I have attended this Surgery for 35+ years, and have always received first class treatment.

— Anonymous

Verified review (1447910) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

This is great to hear. Thank you for supporting us and taking the time to provide a great review.

On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall?