Working Feedback

Handsworth Wood Dental Practice

94 Church Lane, Handsworth Wood, Birmingham, B20 2ES

Excellent rating from 940 reviews

5 out of 5 stars

1167 total reviews

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Latest Reviews by Working Feedback

Dental appointment

1 out of 5 stars
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I have been a patient at this dentist all my life and my father was a patient at this dentist most of his life with Micheal. I have brought other patients to the practice over the years. I am not happy with the way I have been treated since his leave. I travel from westbrom to use the dentist because I though it was good. I feel as though I was over charged for the filling I had last time I came at the price of £120 for a small filling? I also brought up the fact that my teeth feel as though they are being squashed and I am in pain and discomfort. I was told that my wisdom teeth would not come through anymore so there would be no problem! I called up for a wait in appointment yesterday because the filling I paid 120 pound for is still hurting and this still has not been resolved? I came In and basically told the dentist that I think my wisdom teeth are still trying to come through and are causing me discomfort by squashing me teeth and was referred to the dental hospital. So why was I not referred to the dental hospital the first time? And when I had my filling the dentist said if it still hurt come back but hadn't done anything said it wasn't close to the root but last time he said I might need root canal. So which one is it?! I don't see why I have been made to pay for my appointment where I've basically corrected my dentist? Because he has to fill outa form and I've taken less than five minutes of his time? I shouldn't have had to have that appointment In the first place. It's a joke. I'm appalled andI feel ripped off.

— Isadora G

Verified review (1277324) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for providing your feedback and for speaking with me on the telephone today. All feedback is welcomed as this gives us an opportunity rebuild relations and offer you reassurance on the issues you have raised. As I have promised, I will keep in touch with you until you are satisfied with the outcome.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 1 out of 5 stars

Review from Google

5 out of 5 stars
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I've been in this practice many of times and been seen by Dr Sanraj Dulay & Dr Akash Minhas both very professional and very informative before treatment took place and explained post treatment. I have also been seen by the Head Nurse Harnet & Katie who were both extremely polite, helpful and also supported during treatments. Lovely practice manager and overall great team; defiantly recommend!!

— Mandy Kaur

T44451 Review left 7 years ago
This review complies with Google's policies.

Reply from Handsworth Wood Dental Practice

Thank you so much for taking the time to provide this review. We have obviously built up a great relationship with you! We very much look forward to seeing you again.

My experience was excellent

5 out of 5 stars
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My experience was excellent. I got my smile back since I had the work done on my teeth. Thank you.

— Wayne T

Verified review (1276965) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

I am so pleased that you are happy with your completed treatment. It gives us just as much satisfaction knowing that we have achieved the result which you wanted. Best wishes from all the team.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Handsworth Wood Midlands Smile Centre

5 out of 5 stars
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Great staff - very friendly.

— Anonymous

Verified review (1276959) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Many thanks for your 5* review.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Recent Dental Appointment

5 out of 5 stars
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The Dentist are very good.

— Renato B

Verified review (1276803) Review left 7 years ago
This review was collected via online systems.

Reply from Handsworth Wood Dental Practice

Your detailed review is very much appreciated, thank you. We look forward to seeing you again at your next visit.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

A pleasant experience

4 out of 5 stars
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I did have a pleasant experience staff were nice.

— Kashmir K

Verified review (1276801) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Many thanks for your review. Please feel free to let us know of any suggestions you have where we could improve our service to 5*.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 4 out of 5 stars

Warm and Welcoming

5 out of 5 stars
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Overall Experience ...
Warm and Welcoming!

— Carole D

Verified review (1276290) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your 5* review. We are very pleased that you feel welcome during your visits to the practice. We look forward to welcoming you again at your next visit.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Great level of advice

5 out of 5 stars
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Milano provides a great level of advice and reassurance whilst treating his patients.

— Michael D

Verified review (1276188) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your excellent review. All feedback is shared with the team. We look forward to seeing you at your next visit.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Recent dental appointment

5 out of 5 stars
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My appointment was made at very short notice for the next day and they was very convenient for me. I found the staff very courteous and friendly and accommodating. The dentist was also very friendly and helpful giving me good helpful advice.

— Amerjit J

Verified review (1276168) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

I am glad that we were able to accommodate you so soon and that you are happy with the advice given to you by your dentist. We look forward to seeing you again at your next visit.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

I felt welcomed and valued

5 out of 5 stars
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I felt welcomed and valued by both receptionist and dentist. The dentist explained everything clearly and in detail.

— Anonymous

Verified review (1275935) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Many thanks for your brilliant review. I am please that you received an excellent level of care from the team.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Friendly and welcoming

5 out of 5 stars
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Very good and the staff are very friendly and welcoming and so is the dentist.

— Anonymous

Verified review (1275178) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your excellent review on the whole of the team.
On a scale of 1 (poor) to 5 (excellent), how would you rate Handsworth Wood Midlands Smile Centre overall? Please reply with a number between 1 and 5. 5 out of 5 stars

Very good visit

5 out of 5 stars
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Very good visit. Mr Milan explained the procedure to be carried out.

— Christopher D

Verified review (1274275) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for rating us 5*. We are very pleased that you are happy with the care and attention received by Milan.
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Fantastic service. Very pleased

— simon wade

T44453 Review left 7 years ago
This review complies with Google's policies.

Reply from Handsworth Wood Dental Practice

Thank your for your support in giving us a great review.

Excellent customer service

5 out of 5 stars
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Excellent customer service from all staff which was very pleasing. Was a touch expensive but overall a good experience and would recommend to others.

— Nigel C

Verified review (1271877) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your review. I am pleased that you are happy with our team and overall experience.
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 5 out of 5 stars

Very professional and caring attitude

5 out of 5 stars
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Very professional and caring attitude, customer service very good also.

— Anonymous

Verified review (1271828) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

This is lovely to hear. Many thanks for your feedback. We look forward to seeing you at your next visit.
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 5 out of 5 stars

Professional and caring

5 out of 5 stars
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Got an appointment as soon as possible. Staff was professional and caring.

— Anonymous

Verified review (1270690) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for providing your feedback. I am happy that you received excellent customer service.
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 5 out of 5 stars

Handsworth Wood Midlands Smile Centre

5 out of 5 stars
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Good, friendly staff.

— Abdulgadir A

Verified review (1270528) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your kind review.
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Been to the midland smile center a few times for some treatment, lovely staff and dentist. Very professional

— Amarjit Singh

T44454 Review left 7 years ago
This review complies with Google's policies.

Reply from Handsworth Wood Dental Practice

Great to hear and thank you for your support

Handsworth Wood Midlands Smile Centre

4 out of 5 stars
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Always happy with the work done by Milan. No excessive waiting and being on a payment plan, prices are reasonable too.

— Ian D

Verified review (1270018) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

This is great feedback and I will pass on to Milan. I am pleased too that you are feeling the benefits of our payment plan. We look forward to seeing you again at your next visit.
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 4 out of 5 stars

Handsworth Wood Midlands Smile Centre

4 out of 5 stars
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Had scale and polish, was pleased with it.

— Anonymous

Verified review (1269516) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from Handsworth Wood Dental Practice

Thank you for your review. I am pleased that you were happy with your scale and polish. Please feel free to give me further feedback directly to see if we can improve to a 5 star rating in the future for you. [email protected]
On a scale of 1 to 5, how likely are you to recommend Handsworth Wood Midlands Smile Centre to friends/family if they needed similar care or treatment? 4 out of 5 stars