Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1384 reviews

5 out of 5 stars

+ 441 reviews from Google 1825 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I can’t recommend West Heath Dental Practice highly enough. The whole team is fantastic and always makes me feel welcome and at ease.

The receptionists are friendly, helpful, and efficient, making every visit a pleasant experience from start to finish. The hygienist is excellent—professional, thorough, and always takes the time to give helpful advice and explain everything clearly. The dentists are caring, knowledgeable, and provide outstanding treatment with a genuine focus on patient comfort.

It’s clear that everyone at the practice works together as a team to deliver exceptional care. Thank you to all the staff for your professionalism, kindness, and dedication. I would highly recommend West Heath Dental Practice to anyone looking for a great dentist.

— Lloyd Cook

T424578 Review left 10 hours ago
This review complies with Google's policies.

Very punctual

5 out of 5 stars
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Excellent service, very punctual and dealt with by friendly staff from reception to treatment.

— Neil B

Verified review (2441847) Review left 11 hours ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Invisalign treatment

5 out of 5 stars
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I have recently started my Invisalign treatment and my experience so far has been excellent. Hiba Sheikh has been exceptionally patient, professional and thorough throughout the process. She has taken time to explain everything clearly and answer all of my questions, which has made me feel much more confident about my treatment. I really appreciate the time, effort and attention which she has put into my treatment so far.

The dental students and receptionists have also been lovely, friendly and helpful at every visit. The whole team has made me feel welcome. Thank you for a positive experience.

— Naomi E

Verified review (2441046) Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I arrived on time. They got me in straight away on my appointment time, Michele The receptionist was great, very knowledgeable And made me feel very comfortable, thanks again.

— David Wardell

T423446 Review left 1 day ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fantastic and friendly service

— Tina Robinson

T423056 Review left 4 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The receptionist is lovely, the dentist and his assistant I saw, all genuine kind warm and friendly, human. Can't fault the cleanliness either. Only slight gripe is you didn't have the music channel on the TV 😋😅
Thankyou

— Angie Jean

T422882 Review left 4 days ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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I was in and out again before my actual appointment time. Great service.

— Garry W

Verified review (2438846) Review left 5 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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1st class. Could not be better.

— Brian Fahye

T421819 Review left 6 days ago
This review complies with Google's policies.

All brilliant

5 out of 5 stars
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Although my appointment was being cancelled the receptionist managed to give me an alternative time on the same day. It was very convenient for me. Straight in and out. All brilliant. Dentist, staff were all helpful and I had complete satisfaction at this dental surgery. Thank you.

— Wanda C

Verified review (2437773) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars
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Service is very good

— Wai M

Verified review (2436107) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

You’re put at ease

5 out of 5 stars
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From arriving to receiving the treatment, you’re put at ease with a big smile Thank You

— Micheal B

Verified review (2435711) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very thorough, professional

5 out of 5 stars
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All the staff at this center are friendly and welcoming, and my doctor (Yosef Malek) is very thorough, professional, and kind.

— Somayeh K

Verified review (2435631) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Brilliant, all the staff were friendly, happy and did a great job. Thank you all

— Judith Curran

T419527 Review left 1 week ago
This review complies with Google's policies.

Makes you feel at ease

5 out of 5 stars
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I had an appointment with Traci Jones who is always a pleasure to see. Traci makes you feel at ease and is very friendly and good at what she does.

— Denise W

Verified review (2433720) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Just started at this practice friendly staff, explains everything a most enjoyable experience

— paul pugsley

T417781 Review left 2 weeks ago
This review complies with Google's policies.

Friendly, approachable

5 out of 5 stars
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Appointment on time
Dentist was friendly, approachable and professional

— Zoe H

Verified review (2432113) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very understanding and helpful

— Cheryl Sarsfield

T416947 Review left 2 weeks ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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A great service & very polite.

— Adam C

Verified review (2429578) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Understanding staff

5 out of 5 stars
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So friendly and understanding staff

— Cheryl S

Verified review (2428891) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

West Heath Dental Surgery

5 out of 5 stars
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Dentist and nurse are polite friendly and professional, puts you at ease when visiting the practice

— Christine G

Verified review (2428647) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS