Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1385 reviews

5 out of 5 stars

+ 441 reviews from Google 1826 total reviews

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Latest Reviews by Working Feedback

Very approachable

5 out of 5 stars
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Very good advice given. Very approachable and answered all my questions

— Louise H

Verified review (2175962) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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Excellent, lovely receptionist Michelle
Went through bang on time, dentist and assistant were fantastic. Great around service.

— Adrian R

Verified review (2174968) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent explanation

5 out of 5 stars
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Excellent explanation on procedural and the following on service

— Micheal B

Verified review (2173969) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Seen promptly

5 out of 5 stars
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Was seen promptly and the advice given has always been accurate.

— Anonymous

Verified review (2173691) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very caring

5 out of 5 stars
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Traci is super nice and very caring. It’s always good to come back to see her.

— Anonymous

Verified review (2173134) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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All very good, however, poor value. No scale and polish at a check up-just a quick look around inside. Poor value compared to my last dentist. Although they do offer a hygienist for an additional £80-90 of you want your teeth and gums cleaned in any way. Disappointed about that…..

— Anonymous

Verified review (2172634) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

West Heath Dental Surgery

5 out of 5 stars
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Very quick, very friendly.

— Stephen H

Verified review (2171976) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
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Running like clockwork as usual. Great team work and great dental work.

— Linda B

Verified review (2171904) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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I was recommended this surgery through a friend. I haven’t been to the dentist in years and I was genuinely petrified to go for a check up after so long but Dr. Faezeh Ghaffari was fantastic and put me at ease. I’m very happy and would highly recommend.

— Anonymous

Verified review (2171098) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Always a pleasure seeing the ladies of the practice. Always greet yo witha warm smile and are very helpful. Both Dentist and Hygienist are nice and informative.

I do fear dentists as a result of incident when I was younge, but Tracey, the hygienist in particular is amazing and puts me at ease every time I see her. She has great tips on cruise holidays too 😊.

— David Hill

T253408 Review left 1 year ago
This review complies with Google's policies.

Amazing hygienist

5 out of 5 stars
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I absolutely hate going to the dentist, however hygienist Traci Jones is amazing!! She’s warm, gentle, hilarious and makes the whole experience very relaxing.

— Syreeta W

Verified review (2168427) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough, polite

5 out of 5 stars
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Excellent service. Always very thorough, polite and friendly.

— Anonymous

Verified review (2168342) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, professional

5 out of 5 stars
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Staff very friendly and professional

— Susan B

Verified review (2167205) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly greetings

5 out of 5 stars
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Always friendly greetings from all staff, clean building,c lose to home

— Robert C

Verified review (2167077) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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This is my local, excellent service, staff are always friendly and helpful.

— Anonymous

Verified review (2166490) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

I was treated well

5 out of 5 stars
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I was treated well and went into my appointment on time.

— Gillian P

Verified review (2163593) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good service

4 out of 5 stars
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Service was good and efficient as always. Was surprised at the cost though!

— Anonymous

Verified review (2162529) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very pleasant

5 out of 5 stars
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Dentist very pleasant and helpful in regard to the questions I asked.

— Anonymous

Verified review (2162425) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Prompt and friendly

5 out of 5 stars
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Friendly staff, everything ran to time.

— Jayne B

Verified review (2159106) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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great friendly an make you feel at ease

— Kathleen Mcgarr

T248971 Review left 1 year ago
This review complies with Google's policies.